If you want subpar coffee you need to wait 15 minutes for from the time you order it until they make it - this is the place.
If that's not enough for you, you're sure to be treated like a nuisance from the waitstaff who'd find making drinks a lot easier if they stopped socializing and focused on their customers standing in front of them.
Gold star for my witnessing them completely blow off delivery drivers, completely ignoring they were even there, who were huddled and waiting for food to be bagged (it was all ready), and then just push the bags at them without even looking up. Their conversations and giggling was more important than the task in front of them.
If you want your coffee delivered - get it from somewhere else. Drivers are eventually gonna put this place on a list and stop accepting their orders entirely thanks to the waitstaff treatment. I'd tip my driver 2x if I knew beforehand this is what they have to put up with.
Atmosphere: 1
Food: 2
Service: 1
LIWEI LAN
Bad experience
Atmosphere: 4
Food: 5
Service: 1
Desiree B.
This location is very hit or miss. It is a busy location that I feel was put in a bad spot. It’s always difficult getting in and out of the parking lot because it’s located within one of the busiest intersections in North Olmsted. The service is ok. Some of the employees are more friendly than others. Be prepared to wait awhile for your drinks because there is always a long line at the drive thru. Going inside doesn’t help because the workers will ignore you until they are somewhat caught up on drive thru orders. While ordering inside today, I felt that it was quite rude that when I was finally acknowledged by one of the employees, she put her finger up, gesturing to me like I’m a dog or little kid. It isn’t hard to tell someone “I’ll be with you in a moment”. When I worked in food service and customer service, I had to tell people that all the time, even when I was hurrying. My drinks are mediocre because they were rushing them and the dining room was rather unclean. I am far from impressed. If you have to get your Starbucks fix, my advice is to go to another location. This one always seems to be struggling to keep up with orders.
Atmosphere: 1
Food: 1
Service: 1
Brian Everett
Always friendly service! One of my favorite Starbucks locations.
Gina King
Every time I come here, I get the wrong order. I don't get it, my order is simple. Definitely won't be coming here anymore.
Rich Brickley
Wheelchair accessibility: Lots of parking spots right by the front entrance
outlaw
Great experience
Carl McCormick
The people working there are very down to earth and professional. Definitely recommend it!
Debbie Mcclish
Order was not made according to the way I ordered it. A pink drink that tasted like a glass of milk
Brooke white
not one to make these but i'm so upset.. not sanitary she took blending cup right out of sink to make drink & horrible customer service not one smile.. 11:30am 8/15/21
Lady was very rudeLaughed when I asked her to make a off menu item
Aerial Artistry
This is my daily go to for my go go juice to get my day done I swear I know this is my liquid crack and I love it some say I have an addiction what are you talking about I just love good coffee
Rachael Ochenduszko
Wonderful staff! Wish there was an option to TIP THEM.
If you want subpar coffee you need to wait 15 minutes for from the time you order it until they make it - this is the place.
If that's not enough for you, you're sure to be treated like a nuisance from the waitstaff who'd find making drinks a lot easier if they stopped socializing and focused on their customers standing in front of them.
Gold star for my witnessing them completely blow off delivery drivers, completely ignoring they were even there, who were huddled and waiting for food to be bagged (it was all ready), and then just push the bags at them without even looking up. Their conversations and giggling was more important than the task in front of them.
If you want your coffee delivered - get it from somewhere else. Drivers are eventually gonna put this place on a list and stop accepting their orders entirely thanks to the waitstaff treatment. I'd tip my driver 2x if I knew beforehand this is what they have to put up with.
Atmosphere: 1
Food: 2
Service: 1
Bad experience
Atmosphere: 4
Food: 5
Service: 1
This location is very hit or miss. It is a busy location that I feel was put in a bad spot. It’s always difficult getting in and out of the parking lot because it’s located within one of the busiest intersections in North Olmsted. The service is ok. Some of the employees are more friendly than others. Be prepared to wait awhile for your drinks because there is always a long line at the drive thru. Going inside doesn’t help because the workers will ignore you until they are somewhat caught up on drive thru orders. While ordering inside today, I felt that it was quite rude that when I was finally acknowledged by one of the employees, she put her finger up, gesturing to me like I’m a dog or little kid. It isn’t hard to tell someone “I’ll be with you in a moment”. When I worked in food service and customer service, I had to tell people that all the time, even when I was hurrying. My drinks are mediocre because they were rushing them and the dining room was rather unclean. I am far from impressed. If you have to get your Starbucks fix, my advice is to go to another location. This one always seems to be struggling to keep up with orders.
Atmosphere: 1
Food: 1
Service: 1
Always friendly service! One of my favorite Starbucks locations.
Every time I come here, I get the wrong order. I don't get it, my order is simple. Definitely won't be coming here anymore.
Wheelchair accessibility: Lots of parking spots right by the front entrance
Great experience
The people working there are very down to earth and professional. Definitely recommend it!
Order was not made according to the way I ordered it. A pink drink that tasted like a glass of milk
not one to make these but i'm so upset.. not sanitary she took blending cup right out of sink to make drink & horrible customer service not one smile.. 11:30am 8/15/21
Restaurantji Recommends
Lady was very rudeLaughed when I asked her to make a off menu item
This is my daily go to for my go go juice to get my day done I swear I know this is my liquid crack and I love it some say I have an addiction what are you talking about I just love good coffee
Wonderful staff! Wish there was an option to TIP THEM.
Very pleasant people
Friendly staff.
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