Starbucks
23420 Lorain Rd, North Olmsted
(216) 644-9996
Recent Reviews
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The staff was very kind
Atmosphere: 5
Food: 5
Service: 5
I come out to North Olmsted and this location in particular when I visit my mom. I have to say I always have an incredible experience and you are so lucky to have John running your drive through as he is absolutely amazing and always starts my day off right. He is an asset to Starbucks and I will continue to come to this location because of the positive experiences I have had here
Atmosphere: 5
Food: 5
Service: 5
This is hands down the best Starbucks around! John at the drive-thru is always so friendly and funny—he truly brightens up my mornings. No matter how the day starts, his positivity makes a difference. The store is always spotless, the staff is amazing, and the service is super fast. Thanks for consistently great experiences!
Atmosphere: 5
Food: 5
Service: 5
I don’t usually review chains. The food and service tend to be pretty standard. That’s kind of the deal with chain places. You know what you’re getting. And honestly, that works for me. I’m a creature of habit, especially when I travel, and I usually stick to places I know. That’s why I’ve been ordering the same iced tea from Starbucks for the past 15 years. A Trenta unsweetened black tea. It’s simple, refreshing, and consistently good.
Now, is it overpriced? Yeah. Nearly five bucks for iced tea feels a little ridiculous, and it’s definitely more of a luxury these days than it used to be. I don’t grab one every day like I did years ago, but once a week, I treat myself. And when I do, it’s almost always at this Starbucks near my house.
This location stands out. It’s busy, but I never wait. I order through the app, and by the time I walk in, my drink is ready. No fuss. No delay. But what really makes this place worth mentioning is the staff. They’re consistently friendly, upbeat, and welcoming. No matter how I’m feeling, they somehow manage to lift my mood a little. That kind of energy is rare, especially first thing in the morning.
So yes, the prices are steep. But the service at this location makes it feel like more than just a stop for caffeine. It’s a small bright spot in my week, and for anyone who enjoys iced tea, I’d definitely recommend trying the Trenta unsweetened black.
Atmosphere: 3
Food: 3
Service: 5
Very tasty and sweet.The Employees were very helpful and Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I was in the drive thru. The drive thru attendant had the best personality and disposition. I was undecided about what I wanted and she made some great suggestions for me to choose from. I live in Lakewood and always go to the North Olmsted Starbucks just because of the friendly service.
Atmosphere: 5
Food: 5
Service: 5
Love the Summer Skies drink!
Atmosphere: 5
Food: 5
Service: 5
Pretty good
Atmosphere: 4
Food: 4
Service: 3
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
The inside is so nice but the service is horrible and the coffee is super watery but the place has nice furniture
Atmosphere: 5
Food: 2
Service: 2
Restaurantji Recommends
Have taken hot white mocha , after having that I literally went to restroom for more than 5 times
Atmosphere: 1
Food: 1
Service: 1
When you buy a gift card, remember to ask for the receipt. Otherwise you won't know how much money is in your card.
The employee who work in window- drive-through- she is very very bad behavior and so rude and bad service, disrespectful employee, I never come this branch again...!
Atmosphere: 1
Food: 1
Service: 1
Ordered two drinks through the drive-thru- a grande non-fat mocha with whipped cream and a grande non-fat vanilla latte. The vanilla latte was 3/4 foam. (About a year and a half ago, I was informed by an employee that it's how Starbucks makes lattes. I would have to order "low foam" from now on.) I've never had an issue with any other location. I did try calling several times but no one picked up the phone. *My mom ordered my drink and dropped it off at home, so I was unable to get back to Starbucks.
The drinks are made inconsistently. Sometimes I have a perfectly sweet drink and sometimes I have a nasty, bitter drink. I should be getting what I am paying for.
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