I just ordered a meatball sandwich. It was the worst sandwich I have ever had. Meatballs were white?? Did not taste like a meatball sandwich. Bread was dryer than an old fart. Had to rip it apart. Could not bite through the bread. Will never eat here again. Inedible!!!! Would give less than one star if I could!!!
Nicole Schaser
I came here on Monday afternoon to grab a lunch to go. I've been to many Subway restaurants in the past and swore to never return because of bad experiences. I have to say the two ladies working Monday after were absolutely amazing. I was told about the specials, my sub was packed with ingredients and they were so friendly. I will definitely come back to this location and hope to see those two ladies again! I was having kind of a rough start to my day and you made me smile.
The owner is dramatic. This franchise location is not stocked. Owner blames their suppliers for shortages.
This is where her issue started. She posted a sign out of meatballs and I failed to see it before walking in. I tried to order a meatball sub and obviously couldn’t. I then expressed my disappointment as they had this same issue 5 days prior so I left and decided to come back and try again a different time.
Now I regret coming back! She called me rude for being disappointed. She started ranting about how I was so upset over a meatball sub and to basically get over myself.
Like ma’am aren’t you in the service of making sandwiches? Like yes ma’am I am sad you don’t have a sub. I’m sorry I don’t have bigger problems in life? It’s like she was mad at me because I was upset and didn’t see her sign.
Her customer service is nonexistent. Instead of understanding her shortcomings as a business owner she shamed the customer for wanting a sandwich.
Don’t waste your gas going to this location as they also do not accept the Subway coupons.
Atmosphere: 1
Food: 1
Service: 1
William
WoW....I have no idea why I go to different Subway shops, this place is always fresh and generous!!!! I ask for extra onions and bam extra onions, can't beat a fresh turkey on whole grain! I'll drive the extra miles for this sub!
Atmosphere: 5
Food: 5
Service: 5
chad anderson
I won't go to this one again. The one employee was disrespectful to customers and her co-worker.
Atmosphere: 1
Food: 1
Service: 1
Carl
Came in today, around 10:30 am with my mother and I said something along the lines of her being busy. Lady with red hair was very rude and unprofessional. Going on about guests being rude and that’s why they don’t smile to guests and what not. Very disappointed with this location. Hopefully this gets better.
Atmosphere: 1
Service: 1
Brittany Currie
28661 Lorain Rd, North Olmsted, OH 44070
Listed on the door they open at seven. When I arrived after seven thirty the door was locked. When I called she said despite what it says on the door they open at eight. Please fix your times on the door AND ON GOOGLE.
Service: 1
Daniel Weber
I came in to pick up an online order. The lady with the red hair was quit rude from the very beginning. I understood that the order was not ready. Bit she didn't need to snap at me. All I did was tell her why I was there. If her job is so stressful maybe she needs to rethink her job choice
Atmosphere: 2
Service: 2
Jamal Him
Best subway ever good service and nice employees with a good experience. 10/10 would go back to
Skimppy on the meat
Atmosphere: 3
Food: 3
Service: 3
I just ordered a meatball sandwich. It was the worst sandwich I have ever had. Meatballs were white?? Did not taste like a meatball sandwich. Bread was dryer than an old fart. Had to rip it apart. Could not bite through the bread. Will never eat here again. Inedible!!!! Would give less than one star if I could!!!
I came here on Monday afternoon to grab a lunch to go. I've been to many Subway restaurants in the past and swore to never return because of bad experiences. I have to say the two ladies working Monday after were absolutely amazing. I was told about the specials, my sub was packed with ingredients and they were so friendly. I will definitely come back to this location and hope to see those two ladies again! I was having kind of a rough start to my day and you made me smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lays Baked Original, Cold Cut Combo
The owner is dramatic. This franchise location is not stocked. Owner blames their suppliers for shortages.
This is where her issue started. She posted a sign out of meatballs and I failed to see it before walking in. I tried to order a meatball sub and obviously couldn’t. I then expressed my disappointment as they had this same issue 5 days prior so I left and decided to come back and try again a different time.
Now I regret coming back! She called me rude for being disappointed. She started ranting about how I was so upset over a meatball sub and to basically get over myself.
Like ma’am aren’t you in the service of making sandwiches? Like yes ma’am I am sad you don’t have a sub. I’m sorry I don’t have bigger problems in life? It’s like she was mad at me because I was upset and didn’t see her sign.
Her customer service is nonexistent. Instead of understanding her shortcomings as a business owner she shamed the customer for wanting a sandwich.
Don’t waste your gas going to this location as they also do not accept the Subway coupons.
Atmosphere: 1
Food: 1
Service: 1
WoW....I have no idea why I go to different Subway shops, this place is always fresh and generous!!!! I ask for extra onions and bam extra onions, can't beat a fresh turkey on whole grain! I'll drive the extra miles for this sub!
Atmosphere: 5
Food: 5
Service: 5
I won't go to this one again. The one employee was disrespectful to customers and her co-worker.
Atmosphere: 1
Food: 1
Service: 1
Came in today, around 10:30 am with my mother and I said something along the lines of her being busy. Lady with red hair was very rude and unprofessional. Going on about guests being rude and that’s why they don’t smile to guests and what not. Very disappointed with this location. Hopefully this gets better.
Atmosphere: 1
Service: 1
28661 Lorain Rd, North Olmsted, OH 44070
Listed on the door they open at seven. When I arrived after seven thirty the door was locked. When I called she said despite what it says on the door they open at eight. Please fix your times on the door AND ON GOOGLE.
Service: 1
I came in to pick up an online order. The lady with the red hair was quit rude from the very beginning. I understood that the order was not ready. Bit she didn't need to snap at me. All I did was tell her why I was there. If her job is so stressful maybe she needs to rethink her job choice
Atmosphere: 2
Service: 2
Best subway ever good service and nice employees with a good experience. 10/10 would go back to
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good food best quality w if you want a good sandwich
Atmosphere: 5
Food: 5
Service: 5
Today it was great . A young kind guy and an efficient lady did an amazing work
Atmosphere: 5
Food: 5
Service: 5
This Subway does Not accept coupons
Atmosphere: 3
Food: 4
Service: 5
They do not take coupons
Atmosphere: 4
Food: 3
Service: 4
They do not take
Atmosphere: 4
Food: 3
Service: 4
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