Starbucks

32435 Cook Rd, North Ridgeville
(937) 595-2191

Recent Reviews

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Austin Ashenfelter

Terrible service only serves the take out.

Lauren Mahaffey

They literally take 30+ minutes to make one drink when it’s not busy at all. Literally sitting there talking to each other instead of doing their job.

Atmosphere: 1

Food: 1

Service: 1

Holly LaRoche

Went inside because the drive through was long and waited 15-20 for 1 tea. Was never given a receipt literally had to walk out because I would be late. No refund no product. There were literally 7 people working behind the counter.

I understand things get bus sometimes but literally no eye contact they would not talk to me. I personally would not go back to this particular Starbucks

kate klaus

The slowest location consistently- and then they have to nerve to ask for tip. I normally do tip but how can I tip when it never takes less than 30 minutes THIRTY mins to get thru for one coffee

Atmosphere: 1

Food: 1

Service: 1

Kate and Michael Ames

Consistently the slowest Starbucks I’ve ever been to. Takes 30-45 minutes to get thru drive thru. They prioritize mobile regardless of anything else

ashley sanchez

Services here is extra slow.. sat in line for 10 minutes before I decide to just leave and go to Biggby

Atmosphere: 4

Food: 2

Service: 1

Ashten Barlow

Bathrooms are disgusting, trash overflowing, under staffed, and stood at the register for 5 minutes without anyone acknowledging me.

Bill Elliott

Dustin and the team do such a wonderful job. I always feel welcome here and the service is fast.

Atmosphere: 5

Food: 5

Service: 5

Alexey Ivanin

Stopped at this Starbucks during my drive, and it ended up being a great place to take a proper break. The staff moved quickly, and my drink was made fresh with solid consistency and good flavor. The café area was clean, well organized, and had enough seating to sit down comfortably for a few minutes. The atmosphere felt calm even with a steady flow of people, which made it easy to relax, check my phone, and recharge before continuing the trip.

The counter was fully stocked, everything looked maintained, and the service felt genuinely professional. It’s a reliable Starbucks location that makes a long drive noticeably easier and more pleasant.

Atmosphere: 5

Food: 5

Service: 5

Taylor

Ordered a banana protein matcha and I knew looking at it it was wrong, absolutely trash and not drinkable. Please have your employees learn the beverages so people aren’t wasting their money

Nichole Looby

Unfortunately there is very long wait times at this locations drive through. I have also had my fair share of incorrectly made drinks and I usually don’t get anything crazy.

Atmosphere: 5

Food: 5

Service: 1

Kim Hanna

It has been several times now that I was only the 2nd or 3rd car in the drive-thru at this location and had to wait over 13 mins to get a coffee! Today the wait was 11 mins plus & I was the 2nd car in the whole drive-thru. I had to pull around the car in front of me and leave as the person in front of me looked to have been there a while also! The gal working the window never popped her head back out to update the driver on what the hold up was. There were only 3 cars in the parking lot, so it’s not like it was busy inside. What’s going on at this location? Just awful & disappointing customer service!

Service: 1

brooklyn TIERNEY

They were busy, but they were able to do my order and the people that run. This place are very sweet. Their customer service is awesome. My food was delicious and my drink was cold. Thank you guys so much. Have a beautiful day. I will come back again.

Atmosphere: 5

Food: 5

Service: 5

Mr_gym_guy86 Manning

Let me tell you something when I’ve been waiting in this damn line for more then 10 mins and all I did was ask what is taking so long and ask why was the drink not made since we’ve been in line that long. There is no need to give an attitude when Asking a question. Blonde chick at the drive through yup I’m
Talking about you. Don’t worry your manager will have an ear full as well.

Atmosphere: 1

Food: 3

Service: 1

Kyle Bauer

come on Starbucks I had to wait 30 minutes for one drink what a joke its like a act of congress session going on in here . All the times I go to Pa and NJ I never have issues with Starbucks over there maybe get some workers over there !

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