Went to get biscuits for breakfast. Stated twice sausage egg and cheese biscuit and a bacon egg and cheese biscuit. Lady repeated it to me correctly. Then I get up there she talking to an other employee. Then give me burritos. I asked what is this and that I wanted biscuits. She states to me that I said it was correct when she said it was burrito. I said it was correct because she did not say burrito but biscuits. She disappeared and the other lady gave me money back. They both asked me what was suppose to be and I repeated it again sausage egg and cheese biscuit and a bacon egg and cheese. I wait for the new order. I Then get back home and what do you know they left off the bacon.
Dave Williams
7 am breakfast burrito. Cold. Cheese nor melted . Google says 630 opening. Drive thru window still locked. Never again. Cold toetilla
Atmosphere: 1
Food: 1
Service: 2
KIM O'Flanagan
Horrible
Jonathan
Worst Wendy's I've ever been to! Super slow service and multiple times have received partially cooked food. Stay away!
Atmosphere: 1
Food: 1
Service: 1
Andrew Eberhart
I want this Wendy’s to improve, but it never has and will not. Waited 15 min at 8 pm on a Thursday night with three cars in front of me and one car moved in this time before I left. It’s just not worth it. Wendy’s needs to stop in and shut this place down before it becomes worse than the Ridgeville BK.
Atmosphere: 1
Food: 3
Service: 1
Alyssa Griffith
Me and my family went through the drive thru, Just having an amazing day. We ordered food like normal but the dude at the ordering station was so rude. He sounded mad and annoyed. Whatever. We weren't gonna let that ruin our day. We ordered and got the food. The lady at the window practically thrown the bag and my mom. Which was the one driving. And they didn't even give us the big part of the order. My sour cream and chives baked potato. And they still charged her for it. So my mom went in there obviously mad but she was nice and asked for the manager when they wouldn't give it to her because she needed a receipt, which they didn't give us. And the manager comes or whatever and my mom asked for the potato. She said she needs a receipt and obviously she didn't have one because she never got one! So she just payed for a new one. The manager grabbed the paper bag and slammed it on the counted and thrown the potato in there and thrown it at my mom. HORRIBLE customer service. Other Wendy's are nice. Clearly not this one
Atmosphere: 1
Food: 1
Service: 1
Matthew Grillis
Legit should be shut down and retrain everyone 1 pickle and half an onion slice on a double really disappointed
Food: 1
Service: 1
Joseph Partyka
I tried to use the app for a BOGO sandwich. The woman scanned the QR code twice and it didn’t take anything off. Instead of getting a manager herself, she just said “it’s not working.” Then tried to charge me full price. This was a 50ish year old woman too, not I kid. When I said “can you get a manager?” She acted inconvenienced. Manager fixed it in 10 seconds. Also ordered a Diet Coke. Get 500 ft down the rd and realize it’s regular. I went back, same woman, same crap attitude, zero apology. The service here is awful. If you order a cup of water they’ll screw it up. Check your order thoroughly before leaving.
Atmosphere: 1
Food: 3
Service: 1
Noah Buchanan
Low standards, incorrect orders, and cold food. If it was hot, it would still be wrong.
Literally the slowest "fast food" place I've ever been to. Was the only person in line, waited for probably 10 minutes for someone to take my order and then she says "we can only take cash"... Could've said that before I stood there waiting for 10 minutes. Ordered a sandwich with no sauce. Sat down, of course it was dripping with sauce. Now I remember why I don't go here.
Jeremy Hudgens
Wendy's is always really pretty good Don't have a problem with the people there and food was good
Atmosphere: 4
Food: 4
Service: 4
Tamara Taylor
I order a biggie bag and all my food was hard and cold
Atmosphere: 1
Food: 1
Service: 3
jacob Mills
My boyfriend and I went to get lunch here and to start off saying, it's has a nice atmosphere but the service was ridiculous. I asked for a loaded baked potato and the manager yelled at me and my boyfriend saying it's not called a baked potato you either get chilli or bacon and cheese. She was really nasty about the request of a baked potato. Then she starts walking in the back saying "I CAN'T TAKE IT NO MORE" and then she starts screaming "YOU GUYS GOING TO WAIT AN HOUR FOR YOUR POTATO". Like more then ounce. It wasn't even busy. Just be careful what you order from this location she might yell at you.
Terrible
Went to get biscuits for breakfast. Stated twice sausage egg and cheese biscuit and a bacon egg and cheese biscuit. Lady repeated it to me correctly. Then I get up there she talking to an other employee. Then give me burritos. I asked what is this and that I wanted biscuits. She states to me that I said it was correct when she said it was burrito. I said it was correct because she did not say burrito but biscuits. She disappeared and the other lady gave me money back. They both asked me what was suppose to be and I repeated it again sausage egg and cheese biscuit and a bacon egg and cheese. I wait for the new order. I Then get back home and what do you know they left off the bacon.
7 am breakfast burrito. Cold. Cheese nor melted . Google says 630 opening. Drive thru window still locked. Never again. Cold toetilla
Atmosphere: 1
Food: 1
Service: 2
Horrible
Worst Wendy's I've ever been to! Super slow service and multiple times have received partially cooked food. Stay away!
Atmosphere: 1
Food: 1
Service: 1
I want this Wendy’s to improve, but it never has and will not. Waited 15 min at 8 pm on a Thursday night with three cars in front of me and one car moved in this time before I left. It’s just not worth it. Wendy’s needs to stop in and shut this place down before it becomes worse than the Ridgeville BK.
Atmosphere: 1
Food: 3
Service: 1
Me and my family went through the drive thru, Just having an amazing day. We ordered food like normal but the dude at the ordering station was so rude. He sounded mad and annoyed. Whatever. We weren't gonna let that ruin our day. We ordered and got the food. The lady at the window practically thrown the bag and my mom. Which was the one driving. And they didn't even give us the big part of the order. My sour cream and chives baked potato. And they still charged her for it. So my mom went in there obviously mad but she was nice and asked for the manager when they wouldn't give it to her because she needed a receipt, which they didn't give us. And the manager comes or whatever and my mom asked for the potato. She said she needs a receipt and obviously she didn't have one because she never got one! So she just payed for a new one. The manager grabbed the paper bag and slammed it on the counted and thrown the potato in there and thrown it at my mom. HORRIBLE customer service. Other Wendy's are nice. Clearly not this one
Atmosphere: 1
Food: 1
Service: 1
Legit should be shut down and retrain everyone 1 pickle and half an onion slice on a double really disappointed
Food: 1
Service: 1
I tried to use the app for a BOGO sandwich. The woman scanned the QR code twice and it didn’t take anything off. Instead of getting a manager herself, she just said “it’s not working.” Then tried to charge me full price. This was a 50ish year old woman too, not I kid. When I said “can you get a manager?” She acted inconvenienced. Manager fixed it in 10 seconds. Also ordered a Diet Coke. Get 500 ft down the rd and realize it’s regular. I went back, same woman, same crap attitude, zero apology. The service here is awful. If you order a cup of water they’ll screw it up. Check your order thoroughly before leaving.
Atmosphere: 1
Food: 3
Service: 1
Low standards, incorrect orders, and cold food. If it was hot, it would still be wrong.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Literally the slowest "fast food" place I've ever been to. Was the only person in line, waited for probably 10 minutes for someone to take my order and then she says "we can only take cash"... Could've said that before I stood there waiting for 10 minutes. Ordered a sandwich with no sauce. Sat down, of course it was dripping with sauce. Now I remember why I don't go here.
Wendy's is always really pretty good Don't have a problem with the people there and food was good
Atmosphere: 4
Food: 4
Service: 4
I order a biggie bag and all my food was hard and cold
Atmosphere: 1
Food: 1
Service: 3
My boyfriend and I went to get lunch here and to start off saying, it's has a nice atmosphere but the service was ridiculous. I asked for a loaded baked potato and the manager yelled at me and my boyfriend saying it's not called a baked potato you either get chilli or bacon and cheese. She was really nasty about the request of a baked potato. Then she starts walking in the back saying "I CAN'T TAKE IT NO MORE" and then she starts screaming "YOU GUYS GOING TO WAIT AN HOUR FOR YOUR POTATO". Like more then ounce.
It wasn't even busy.
Just be careful what you order from this location she might yell at you.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Wendy’S Baked Potatoes
Fast food and good. Happy with my experience
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