McDonald's

5304 Royalton Rd, North Royalton
(440) 237-9988

Recent Reviews

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Dino

It's McDonald's. What are you really asking for

Atmosphere: 1

Food: 5

Service: 5

Nate Likowski

Not really sure you can call this “fast” food. I was one of maybe 3 people there and it took 33 minutes for my order to come out. Even if they had to make my entire order in new batches, I don’t think it should have taken that long

Atmosphere: 3

Food: 4

Service: 2

MaryAnn Balak

Great play area for the two 7-1/2 yr old boys

Atmosphere: 5

Food: 5

Service: 5

Lisa Smith

These kids are wonderful. The service was wonderful. I went on Sunday afternoon, it was busy, they were wonderful. Period.

Atmosphere: 5

Food: 5

Service: 5

Richard Miller

Great play area for kids ages 5 to 12

Atmosphere: 5

Food: 3

Service: 5

Nathan Boulton

Was serviced fast even during lunch hours. The place is clean and the staff is friendly.

Atmosphere: 5

Food: 5

Service: 5

Wendy Suto

Woot woot! The new McDs playland is underway and should be finished within a few days! We cannot wait and our girls are super excited!

Atmosphere: 5

Food: 4

Service: 5

Jason Young

This has to be one of the worst ran McDonalds in the United States. I only come here because I enjoy their breakfast menu or if I’m absolutely starving at lunch or dinner time. This particular McDonalds has two drive thru lanes which should be a good thing, but sadly no. Without fail every time I visit this McDonalds whichever drive thru lane I choose seems to be the wrong one. I’ll be the only car in the drive thru…the McDonalds worker will tell me to hold for a minute…while I’m holding another car pulls into the 2nd line. I hear the voice on the speaker in the other line go “how may I help you” to the car that arrived minutes after me. How does this happen every single time at this particular McDonalds?! Do I just have bad luck?! If you ever visit this McDonalds avoid the drive thru at all costs. The workers who hate their lives are angry that you’re there. If you order plain cheeseburgers you will NEVER get them plain. Who knows maybe eating inside the restaurant is a better experience but drive thru F- Do better McDonalds!

Update - I always like to give the fast food restaurants closer to my house a second chance but this one is trash. I ordered 2 McChickens on 7-14-25 at 730. At 745 I finally make it home to the window …I’m told to pull up to another window because they are still waiting on a McChicken and it would be ANOTHER MINUTE. At 8pm I finally decide to go in and find out where my food is that. I see 6 workers playing on there phone laughing it up and not doing anything. Now I realize it’s difficult to find good help especially at McDonalds but the staff working this night was trash and the manager should be fired. I’ll tell you what the kid in the window that collects the money is very good, always friendly…you should clone him and fire everyone else. F- NEVER AGAIN

Food: 3

Service: 1

Emy

If only they'd stop shoving an entire $40 order into 1 bag 🙄

Atmosphere: 3

Food: 3

Service: 3

Vlad Mazuryk

This place is a joke. They keep messing up orders like it’s no big deal — today I paid for a meal and, surprise, no burger again. It’s not the first time.

One time, I was served by a guy who was obviously high. I had to repeat myself ten times, and he still couldn’t get it right. I paid for something I never got, and no one even cared.

The staff clearly couldn’t care less about customers. Zero responsibility, zero professionalism. If you value your time and money, avoid this place.

(About today’s order - JO79, 06.21.25)

Atmosphere: 1

Food: 1

Service: 1

Steve Nicewander

Slow as Turtles!

Atmosphere: 1

Food: 2

Service: 1

henry frederick

We got three items and sat in the drive though line for 20 minutes. Our food came out cold.

Atmosphere: 1

Food: 1

Service: 1

Louis Vuitton

I wasn’t sure what time lunch started since it was Sunday. So I stood at the counter for at least 15 minutes workers actually just ignored me so finally I said “ excuse me “ this rude lady manager huffs and puffs walking over to me like I’m “ putting her out or something “ then she rudely says “ did you order on the kiosk” like she’s scolding me for standing there wanting to ask a question! ALL I WANTED TO KNOW WAS WHAT TIME LUNCH STARTED NOT PLACE A ORDER I WILL BE CONTACTING CORPORATE ON THIS PLACE! Very rude for a manager place has definitely gone down hill that’s for sure by looking at the people that work there they look like they hire anyone off the street I sure as hell wouldn’t eat there lol

Atmosphere: 1

Food: 1

Service: 1

Anonymous Account

Everyone looked at me waiting at the pick up area. No one spoke to me as I waited for 15+ minutes for my order

Atmosphere: 1

Food: 1

Service: 1

Dmytro Boiko

The order takes a very long time to be prepared even when I ordered in advance via the mobile app and chose to pick it up myself, I was still waiting when I arrived to pick up the order
The smell inside is simply terrible
They always forget to add sauces (even when I order online and clearly indicate and pay for them)
McDonald's at other locations are much better than this one
I do not recommend

Atmosphere: 1

Food: 2

Service: 1

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