Pizza Hut
6550 Royalton Rd, North Royalton
(440) 237-7880
Recent Reviews
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Ordered online, never got it. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Employees who walked in right after me from across the street got my order together without washing hands. Two of them (not sure if they were the lady's children) who looked to be teens were walking around in pajamas one with no shoes on. Then see it who I assume was the person in charge who was just outside and touching her hair and face put on glove on to start another order. Haven't been there since. This was a few weeks ago. Just a disgusting place, good luck. Oh and yes my order was wrong. Contacted customer service and nothing was done. Like I said, weeks ago.
Atmosphere: 1
Food: 1
Service: 1
Called the direct number to the location, but someone at a call center answers, sounded like in India. Called again, but again call center answers. I requested to be transferred to actual location, but no one answers the phone, just listened to the same stupid message on loop. Tried this multiple times and no one will answer. NEVER AGAIN! If it's too much to take an order by phone, without sending the service out to a call center overseas. Pizza bucks anyways, not same quality!
Ordered a pizza with 3 toppings. It wasn’t until I opened the box and questioned them that I was told they didn’t have the one topping. They have my number why not call? When I got the pizza home we noticed the crust stuck to the box as it was hardly cooked. Tried calling the store but was hung up on several times. Last call was on hold for over 10 minutes. Gave up and ordered from Dominos.
UPDATE: I was told someone would call me back in 1-3 business days and it’s been 5 days and no call. I try calling the store again and am on eternal hold.
Highly recommend NOT ordering from here. They obviously don’t care
Food: 1
Service: 1
I should have looked at pizza before leaving. It didn't have the onion or green pepper on it that we ordered.
Atmosphere: 3
Food: 1
Service: 3
Terrible service. Food was cold
I Advise people to stay away from this establishment.
Me and my wife had the large ultimate pizza and roasted garlic cheese bread. Not sure which one of these caused it but we both got food poisoning shortly after eating few pieces.
Keep you and your family safe... go across the street, there's a papa john's.
Atmosphere: 3
Food: 1
Service: 4
All I can say is the girl at the counter had so many piercings she was hard to look at, kind of spoiled my appatite.
Parking: Lots of parking.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Went in there after a 5 hour shift i didn't have enough money for a side of ranch I'm not sure who the kid was but he covered the cost for me and we so kind
I love people that live working hard and making a difference
Atmosphere: 5
Food: 5
Service: 5
I asked for light sauce and I received extra sauce the crust underneath was soggy and wet. I asked for my pizza to be well done and it was close to raw. Vegetables was hard couldn't eat it. Money down the drain.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They always mess my order up
Hard to understand the person on the phone. Order was late. Pizza was delivered 35 minutes after the time itwas supposed to arrive. When I called the store to check the status I was hung up on . There are tons of places in town to get pizza so I won't be ordering from them again.
Food: 3
Service: 1
Friendly service, food was hot and ready when we got there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Meat Lovers
Ordered online. They didn’t have red peppers or Parmesan cheese. Came home, found out the icing was missing and breadsticks and cinnamon sticks were not even sliced.
Atmosphere: 4
Food: 5
Service: 3
Ordered a large pan pizza.Still raw and doughy the cheese wasn't even melted. Crust wasn't even brown.
Food: 1
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