Pizza Hut

6550 Royalton Rd, North Royalton
(440) 237-7880

Recent Reviews

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Andy Kaminski

Called the direct number to the location, but someone at a call center answers, sounded like in India. Called again, but again call center answers. I requested to be transferred to actual location, but no one answers the phone, just listened to the same stupid message on loop. Tried this multiple times and no one will answer. NEVER AGAIN! If it's too much to take an order by phone, without sending the service out to a call center overseas. Pizza bucks anyways, not same quality!

Lew Piper

Ordered a pizza with 3 toppings. It wasn’t until I opened the box and questioned them that I was told they didn’t have the one topping. They have my number why not call? When I got the pizza home we noticed the crust stuck to the box as it was hardly cooked. Tried calling the store but was hung up on several times. Last call was on hold for over 10 minutes. Gave up and ordered from Dominos.

UPDATE: I was told someone would call me back in 1-3 business days and it’s been 5 days and no call. I try calling the store again and am on eternal hold.

Highly recommend NOT ordering from here. They obviously don’t care

Food: 1

Service: 1

Joel Spafford

I should have looked at pizza before leaving. It didn't have the onion or green pepper on it that we ordered.

Atmosphere: 3

Food: 1

Service: 3

Musa Jundi

Terrible service. Food was cold

Hideyasu Yamaguchi

I Advise people to stay away from this establishment.
Me and my wife had the large ultimate pizza and roasted garlic cheese bread. Not sure which one of these caused it but we both got food poisoning shortly after eating few pieces.
Keep you and your family safe... go across the street, there's a papa john's.

Atmosphere: 3

Food: 1

Service: 4

Jim Emrick

All I can say is the girl at the counter had so many piercings she was hard to look at, kind of spoiled my appatite.

Parking: Lots of parking.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Jayden Crawford

Went in there after a 5 hour shift i didn't have enough money for a side of ranch I'm not sure who the kid was but he covered the cost for me and we so kind
I love people that live working hard and making a difference

Atmosphere: 5

Food: 5

Service: 5

Lisa Alsarray

I asked for light sauce and I received extra sauce the crust underneath was soggy and wet. I asked for my pizza to be well done and it was close to raw. Vegetables was hard couldn't eat it. Money down the drain.

Atmosphere: 1

Food: 1

Service: 1

deja ivy

They always mess my order up

Gavin Glaze

Hard to understand the person on the phone. Order was late. Pizza was delivered 35 minutes after the time itwas supposed to arrive. When I called the store to check the status I was hung up on . There are tons of places in town to get pizza so I won't be ordering from them again.

Food: 3

Service: 1

Jordan Green

Friendly service, food was hot and ready when we got there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Meat Lovers

navjinder arora

Ordered online. They didn’t have red peppers or Parmesan cheese. Came home, found out the icing was missing and breadsticks and cinnamon sticks were not even sliced.

Atmosphere: 4

Food: 5

Service: 3

Lori Broski

Ordered a large pan pizza.Still raw and doughy the cheese wasn't even melted. Crust wasn't even brown.

Food: 1

Brittany Rusnak

When we went to pick up the order, the guy at the counter literally greeted us by saying “yeah?” And after we told him our name he said “it’s coming” and walked away.. he was the only person there. We waited 45 minutes for our order to be finished and I get it if you’re busy, but when we got our order it was completely wrong. We just took it because at that point we weren’t waiting for another hour to get our food, but it was soooo poorly made that it ended up being inedible. The bbq chicken pizza was so drowned in bbq that I couldn’t even pick the slice up. I had to attempt to eat it with a fork and knife and I ended up realizing there was actually marinara sauce on the pizza and the guy just smothered it in bbq to try to cover that. We had originally ordered two of the new 6.99 personal pan boxes and he obviously had no idea what that was because it wasn’t what we received and we were missing one of the sides

Food: 1

Service: 1

Phyll Thomas

food was terrible, couldn’t call to fixed order because they were closed. we order 3 items. one of them was COMPLETELY WRONG. the other two was undercooked!!

Atmosphere: 2

Food: 1

Service: 3

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