Great for good food. Service is excellent makes for great experience.
Atmosphere: 5
Food: 5
Service: 5
David Stalnaker
Jake is the best server! Whenever we come to Northfield Casino we make sure to request Jake! He is attentive, kind, and makes sure your food and drinks keep coming! Thank you
Atmosphere: 4
Food: 4
Service: 5
Dana Newland
Inside casino. Good food and drink, but 2 burgers and fries and 2 drinks was 75.00. Eat before you go to the MGM Casino.
Atmosphere: 5
Food: 4
Service: 3
Tondria Suggs
Let's just begin with the manager Taylor, was so disrespectful on Thursday game night. Reminding the customers of there closing time could have eliminated the entire fiasco and prepared us to have to move because the screen would change. ALTHOUGH the TV did shut off it was just changed to another channel. It was not secret that several customers were there to watch the Cleveland Browns game. Although she was not our server, she assisted with delivering food, and shockingly that was with a horrible attitude. I asked about my wings she delivered and her responses was an immediate CHECK "dry rub sauce on side is what you ordered" I was taken back but accepted her disrespectful mannerism to keep the peace. However as the game continued through halftime, the NFL Cleveland Browns game just switched while we sat watching without warning of any kind. The server was stopped by individuals sitting next to us and she indicated she would get the manager to them. I was totally shocked and disappointed with the disregard to the concerns without warning of the restaurant was about to close. She responded as if the customers were breaking the law by alerting security making everyone who was in the area subject to spectators. I have never been so embarrassed. We had to sit in the area waiting on our checks as the security guard stood posted at the staircase (exit for elevated area). After eventually receiving the checks, and the public shame, we had missed the game. Restuarants have to do better, COVID changed many things but customer service should remain paramount and all management should promote it. It was concerning that Taylor's behavior and attitude was supported and they (other managerial staff and security) felt confident in her performance as a representative of the MGM Taps' Bar and grill. I have made it a common practice to watch the games at the Casino due to fan duel, slots machines, big screens and eatery but with Taylor, as a Manager of hospitality I have to revisit my patronage. The attitude was directed to a table of African American women, who were visiting Cleveland from California, and we should be more hospitable. CUSTOMER SERVICE IS STILL IMPORTANT FOR PATRONS.
Atmosphere: 1
Food: 1
Service: 1
Chris Butts
Got fish and it really looked like and tasted like it was cooked from a frozen patty. Incredibly disappointed.
Atmosphere: 4
Food: 3
Service: 5
Lindsay
Watched the Browns game here. Great food and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Anthony G.
Love location to grab a bite or few cocktails inside the casino. Tables basically over casino floor makes great people watching. Very nice draft line and bartenders make good cocktails. Service was pretty good. Food was ok. We just grabbed a couple of appetizers during a quick break.
cindyk590
Many times, when you go to a bar/restaurant inside a venue you do not expect or receive much. This is an exception as the food was surprisingly good and reasonably priced. The only complaint was the server never came to ask if we wanted another round of drinks which in my case, was good, because the Dr Pepper was flat. The one server with the long blonde braids needs to control them a little better as they were swinging everywhere.
Bill H
Ordered a couple food items to go. Service for taking our order at the MGM Tap Room was excellent. Pricing may have been a little high. Food was ready quickly for take-out. Departed the Casino with the food. Last week I ordered a “Cuban” sandwich & Fries and received at that time an excellent prepared sandwich. This week the same sandwich left a lot to be desired. It was haphazardly put on a bun, the meat was dried out, the melted cheese was dried out also, and although the pickles were there the yellow mustard was missing. Be careful what you Oder to go - I didn’t open the container to look - my fault. This time the sandwich couldn’t even compare to last weeks. Very disappointed for the price paid.
Sinatralis
Great Stop for a quick bite, we stopped here before a concert and the service was really good. We had a nice waitress and the food definitely has improved since the last time we’ve been there great selection, great drinks and nice and easy and we got in and out just in time for a concert.
Waited long time for our order, the server gave our food to another customers. However they replaced it then the manager didn't charged us. Thank you!
Atmosphere: 4
Food: 4
Service: 3
Jessica Weiss
Out of all the restaurants at MGM I have to say this is definitely my favorite. I was very disappointed when they closed the coffee shop Was open 24 hours. They served the best chili I’ve ever had in my life!as a gambler, you need protein to stay awake, and to keep playing it’s not about caffeine but the caffeine does help. But this restaurant is pretty darn good during the week. It’s a good thing to make a reservation online during the week.the service is pretty good. Sometimes you have to wait a bit to get your food but it’s well worth the wait. Anything your order tastes wonderful the burgers are satisfying large portions. Definitely have to try the fish it’s excellent. The salads are bountiful and filled with more than just lettuce, the price is decent it’s not over the top and a player can use their points towards their food. The restaurant is clean and ambience is wonderful. It’s not too loud as one would imagine. They do give you free refills on your soft drinks, and the server is quite attentive. Always a good experience. The picture below is of the loaded pork sandwich with barbecue sauce. It was amazing very hearty. Definitely good to order when you’re hungry! Very filling! My server stated it was new and recently added to their menu. Definitely a keeper.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pulled Pork Sandwich
Carl Hengsberger
The best...good and service
Jinx
Food is good, service is friendly.
Pam Reese
Drinks were light, food not up to par. Has lost its glamour since opening.
Great for good food. Service is excellent makes for great experience.
Atmosphere: 5
Food: 5
Service: 5
Jake is the best server! Whenever we come to Northfield Casino we make sure to request Jake! He is attentive, kind, and makes sure your food and drinks keep coming! Thank you
Atmosphere: 4
Food: 4
Service: 5
Inside casino. Good food and drink, but 2 burgers and fries and 2 drinks was 75.00. Eat before you go to the MGM Casino.
Atmosphere: 5
Food: 4
Service: 3
Let's just begin with the manager Taylor, was so disrespectful on Thursday game night. Reminding the customers of there closing time could have eliminated the entire fiasco and prepared us to have to move because the screen would change. ALTHOUGH the TV did shut off it was just changed to another channel. It was not secret that several customers were there to watch the Cleveland Browns game. Although she was not our server, she assisted with delivering food, and shockingly that was with a horrible attitude. I asked about my wings she delivered and her responses was an immediate CHECK "dry rub sauce on side is what you ordered" I was taken back but accepted her disrespectful mannerism to keep the peace. However as the game continued through halftime, the NFL Cleveland Browns game just switched while we sat watching without warning of any kind. The server was stopped by individuals sitting next to us and she indicated she would get the manager to them. I was totally shocked and disappointed with the disregard to the concerns without warning of the restaurant was about to close. She responded as if the customers were breaking the law by alerting security making everyone who was in the area subject to spectators. I have never been so embarrassed. We had to sit in the area waiting on our checks as the security guard stood posted at the staircase (exit for elevated area). After eventually receiving the checks, and the public shame, we had missed the game. Restuarants have to do better, COVID changed many things but customer service should remain paramount and all management should promote it. It was concerning that Taylor's behavior and attitude was supported and they (other managerial staff and security) felt confident in her performance as a representative of the MGM Taps' Bar and grill. I have made it a common practice to watch the games at the Casino due to fan duel, slots machines, big screens and eatery but with Taylor, as a Manager of hospitality I have to revisit my patronage. The attitude was directed to a table of African American women, who were visiting Cleveland from California, and we should be more hospitable. CUSTOMER SERVICE IS STILL IMPORTANT FOR PATRONS.
Atmosphere: 1
Food: 1
Service: 1
Got fish and it really looked like and tasted like it was cooked from a frozen patty. Incredibly disappointed.
Atmosphere: 4
Food: 3
Service: 5
Watched the Browns game here. Great food and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Love location to grab a bite or few cocktails inside the casino. Tables basically over casino floor makes great people watching. Very nice draft line and bartenders make good cocktails. Service was pretty good. Food was ok. We just grabbed a couple of appetizers during a quick break.
Many times, when you go to a bar/restaurant inside a venue you do not expect or receive much. This is an exception as the food was surprisingly good and reasonably priced. The only complaint was the server never came to ask if we wanted another round of drinks which in my case, was good, because the Dr Pepper was flat. The one server with the long blonde braids needs to control them a little better as they were swinging everywhere.
Ordered a couple food items to go. Service for taking our order at the MGM Tap Room was excellent. Pricing may have been a little high. Food was ready quickly for take-out. Departed the Casino with the food. Last week I ordered a “Cuban” sandwich & Fries and received at that time an excellent prepared sandwich. This week the same sandwich left a lot to be desired. It was haphazardly put on a bun, the meat was dried out, the melted cheese was dried out also, and although the pickles were there the yellow mustard was missing. Be careful what you Oder to go - I didn’t open the container to look - my fault. This time the sandwich couldn’t even compare to last weeks. Very disappointed for the price paid.
Great Stop for a quick bite, we stopped here before a concert and the service was really good. We had a nice waitress and the food definitely has improved since the last time we’ve been there great selection, great drinks and nice and easy and we got in and out just in time for a concert.
Restaurantji Recommends
Waited long time for our order, the server gave our food to another customers. However they replaced it then the manager didn't charged us. Thank you!
Atmosphere: 4
Food: 4
Service: 3
Out of all the restaurants at MGM I have to say this is definitely my favorite. I was very disappointed when they closed the coffee shop Was open 24 hours. They served the best chili I’ve ever had in my life!as a gambler, you need protein to stay awake, and to keep playing it’s not about caffeine but the caffeine does help. But this restaurant is pretty darn good during the week. It’s a good thing to make a reservation online during the week.the service is pretty good. Sometimes you have to wait a bit to get your food but it’s well worth the wait. Anything your order tastes wonderful the burgers are satisfying large portions. Definitely have to try the fish it’s excellent. The salads are bountiful and filled with more than just lettuce, the price is decent it’s not over the top and a player can use their points towards their food. The restaurant is clean and ambience is wonderful. It’s not too loud as one would imagine. They do give you free refills on your soft drinks, and the server is quite attentive. Always a good experience. The picture below is of the loaded pork sandwich with barbecue sauce. It was amazing very hearty. Definitely good to order when you’re hungry! Very filling! My server stated it was new and recently added to their menu. Definitely a keeper.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pulled Pork Sandwich
The best...good and service
Food is good, service is friendly.
Drinks were light, food not up to par. Has lost its glamour since opening.