went through the drive through and got 4 drinks the girl who took my order was very rude and then when i got to the window i had 4 different people for drinks the first one was super sweet the others were very rude i will not be returning to this location
Atmosphere: 1
Food: 1
Service: 1
Ben Hobbes
Dunkins a classic, as always, and right off the highway. Their prices are getting too high, but theyre always open!
Atmosphere: 3
Food: 4
Service: 3
Rodger Al Ford
I had the turkey sausage, egg and cheese wrap. Surprisingly good with a crunchy wrap. Just wish they had more condiments.
Atmosphere: 5
Food: 4
Service: 5
jeff brown
How hard is it to follow the instructions on an order? Apparently it’s very hard. Third trip to this particular Dunkin’ and they so far have failed to make any of my orders correctly. I also don’t need to be instructed on what to say when I use the drive through. Some people have trouble finding their words. I am one of them, I didn’t even finish what I was trying to say before the lady figured it out, cut me off, had me pull up to the window then instructed me on what to say. That takes a lot of nerve to do, especially when my order was wrong.
Atmosphere: 1
Food: 1
Service: 1
Amy A
Horrible place. Never gets the orders correct.
Atmosphere: 1
Food: 1
Service: 1
Blaine Vadino
Didn’t get the food I paid for. The order was a sausage egg and cheese croissant, with an order of hash browns, no drink. Two young women standing nearest to the cash register were talking, after a considerable wait, one told me they’d be right with me as they continued to talk for about 2 more minutes, it certainly wasn’t do to business considering their hands were idle. After ordering, I told the cashier to keep the change and sat in a chair for over ten minutes waiting for my food. I approached the counter and no one would even make eye contact with me. I counted at least 6 or 7 employees behind the counter, all im saying is I’ve gotten better service from two Dunkin employees compared to this Dunkin
Atmosphere: 1
Food: 1
Service: 1
Jacob
don't ask for half sweet because they will make it double sweet. Amateur hour at your local Dunkin
Jim K
Limited doughnut selection, and they want you to use a kiosk to order. It was quick, and standard Dunkin quality
Atmosphere: 3
Food: 4
Service: 3
Number two Smith
It's Duncan who doesn't love a good donut and some coffee you can't go wrong with that
Atmosphere: 5
Food: 3
Service: 3
Kortni Thompson
Waited in the drive through for 15 minuets even mobiled ordered ahead and was late for work.... pretty upset over a 15 min wait. For 1 coffee.
Asked for cold brew only specifically told the lady absolutely no sugar! They added creamer with sugar! How hard is it to throw some ice in a cup with plain cold brew?! Not to mention from the time I ordered and getting to the windows was 12 minutes!
Food: 1
Service: 1
Ashley Jenkins
While they have a wider variety of donuts available than the other Norwalk location, their customer service is lacking. Everyone walks by looking at you as you’re standing at the counter, never offering to help or see what you need. I’ve tried talking to an associate twice since this store has opened and no one acknowledges your presence. Had to abandon an order today because no one would assist after standing at the counter for the second time. Now, I have to wait to get my money back while a claim processes. I just wanted my items!! I get that it’s a new store, but why is there no one available at the counter to help customers?! Beautiful store, but fix the customer service!!
Atmosphere: 5
Food: 4
Service: 1
Cassidie Akins
I love there dunkinlatte carmel 8ce 9ffee
Atmosphere: 5
Food: 5
Service: 5
Jacob McMillin
Very poor experience today don’t know if I can return after today. Was treated poorly in drive through and then this is how I got my bagel. Future Customers beware.
Atmosphere: 1
Food: 1
Service: 1
K Carman
Love Dunkin!! Stopped at the new location to check it out-not able to use mobile ordering yet but said they should be up and running in a week!! Can still use your app inside at the register to get your points tho! Very nice and helpful staff. Can’t wait for Saturday mornings!!
went through the drive through and got 4 drinks the girl who took my order was very rude and then when i got to the window i had 4 different people for drinks the first one was super sweet the others were very rude i will not be returning to this location
Atmosphere: 1
Food: 1
Service: 1
Dunkins a classic, as always, and right off the highway. Their prices are getting too high, but theyre always open!
Atmosphere: 3
Food: 4
Service: 3
I had the turkey sausage, egg and cheese wrap. Surprisingly good with a crunchy wrap. Just wish they had more condiments.
Atmosphere: 5
Food: 4
Service: 5
How hard is it to follow the instructions on an order? Apparently it’s very hard. Third trip to this particular Dunkin’ and they so far have failed to make any of my orders correctly. I also don’t need to be instructed on what to say when I use the drive through. Some people have trouble finding their words. I am one of them, I didn’t even finish what I was trying to say before the lady figured it out, cut me off, had me pull up to the window then instructed me on what to say. That takes a lot of nerve to do, especially when my order was wrong.
Atmosphere: 1
Food: 1
Service: 1
Horrible place. Never gets the orders correct.
Atmosphere: 1
Food: 1
Service: 1
Didn’t get the food I paid for. The order was a sausage egg and cheese croissant, with an order of hash browns, no drink. Two young women standing nearest to the cash register were talking, after a considerable wait, one told me they’d be right with me as they continued to talk for about 2 more
minutes, it certainly wasn’t do to business considering their hands were idle. After ordering, I told the cashier to keep the change and sat in a chair for over ten minutes waiting for my food. I approached the counter and no one would even make eye contact with me. I counted at least 6 or 7 employees behind the counter, all im saying is I’ve gotten better service from two Dunkin employees compared to this Dunkin
Atmosphere: 1
Food: 1
Service: 1
don't ask for half sweet because they will make it double sweet. Amateur hour at your local Dunkin
Limited doughnut selection, and they want you to use a kiosk to order. It was quick, and standard Dunkin quality
Atmosphere: 3
Food: 4
Service: 3
It's Duncan who doesn't love a good donut and some coffee you can't go wrong with that
Atmosphere: 5
Food: 3
Service: 3
Waited in the drive through for 15 minuets even mobiled ordered ahead and was late for work.... pretty upset over a 15 min wait. For 1 coffee.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Asked for cold brew only specifically told the lady absolutely no sugar! They added creamer with sugar! How hard is it to throw some ice in a cup with plain cold brew?! Not to mention from the time I ordered and getting to the windows was 12 minutes!
Food: 1
Service: 1
While they have a wider variety of donuts available than the other Norwalk location, their customer service is lacking. Everyone walks by looking at you as you’re standing at the counter, never offering to help or see what you need. I’ve tried talking to an associate twice since this store has opened and no one acknowledges your presence. Had to abandon an order today because no one would assist after standing at the counter for the second time. Now, I have to wait to get my money back while a claim processes. I just wanted my items!! I get that it’s a new store, but why is there no one available at the counter to help customers?! Beautiful store, but fix the customer service!!
Atmosphere: 5
Food: 4
Service: 1
I love there dunkinlatte carmel 8ce 9ffee
Atmosphere: 5
Food: 5
Service: 5
Very poor experience today don’t know if I can return after today. Was treated poorly in drive through and then this is how I got my bagel. Future Customers beware.
Atmosphere: 1
Food: 1
Service: 1
Love Dunkin!! Stopped at the new location to check it out-not able to use mobile ordering yet but said they should be up and running in a week!! Can still use your app inside at the register to get your points tho! Very nice and helpful staff. Can’t wait for Saturday mornings!!
Atmosphere: 5
Food: 5
Service: 5
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