Ah, Wendy’s—a beacon of fast-food familiarity, where the promise of square-cut sustenance lures weary travelers from their daily toil. And yet, dear readers, what cruel irony awaited me within those hallowed, ketchup-scented halls.
The food? Palatable. Nay, even enjoyable! A cheeseburger, perfectly symmetrical, its bovine patty peeking out from beneath a blanket of melted dairy, cradled between two glistening buns. The fries? A triumph of salt and crispness, each golden baton a testament to the artistry of deep-fried indulgence. And yet—how, I ask you, is one to savor such a repast when beset by the icy grasp of an unrelenting tundra?
The lobby, my dear, was not merely cold—it was a frozen purgatory, a climate so inhospitable that even the most intrepid of polar explorers would clutch their parkas in terror. Was this a Wendy’s, or had I stumbled into some frostbitten limbo where warmth is but a distant memory? My very breath formed ghostly tendrils in the air as I attempted, in vain, to stave off the creeping chill.
Oh, Wendy’s, I implore you—turn thy thermostat heavenward! No mere mortal should be expected to endure such conditions whilst attempting to enjoy a simple midday repast. One should not have to battle frostbite for the privilege of consuming a burger.
Atmosphere: 2
Food: 4
Service: 4
Australiaforbeerman
Cold Dave's doubles !!!! 0 stars !!!
Atmosphere: 1
Food: 1
Service: 1
Thomas Jackson
Being a person with Celiac Wendy's really makes it easy for me. I can eat pretty much any of their burgers as long as I have them take the bun out of the order. The food is always consistently good 👍. And everyone's always in a good mood. Overall I love eating here and would recommend it to anyone!
Dietary restrictions: No buns, fries don't bother my celiac which suggests they use separate or have very clean fryers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal
Kellie Harris
Food is fresh and very good. But, for the price paid for the fast food, we can go to a restaurant and get more and better food.
Atmosphere: 3
Food: 5
Service: 3
Kimberly J
They are getting better. I live near the Oberlin one, but will drive to Norwalk because the service and food is way better.
Atmosphere: 3
Food: 3
Service: 3
Amber Flame
The food was terrible!! Son of baconator was terrible looked like bacon Jr burger in size it was not even made right it had barely if any sauce on it, no cheese and barely any bacon and only on one patty not on both like it is suppose to be and fries were cold on receiving them. The pecan salad was disgusting it looked like slop thrown in a container. The lettuce was wilted, and the blue cheese crumbles were soggy as well. Maybe if the salad was not so old and soggy it would of filled the container to a decent salad amount it is disgusting on what you serve for the prices you ask for shame on you! Just to say this was not a empty Wendy's it was packed we waited in line with several cars in front of us and then got to the window and waited on the food for several minutes there was no reason the fries should of been cold the burgers to look like that and the salad to be so old and soggy.
Food: 1
Service: 2
Callie Ward
Today's date is December 29 2024. My husband went thru the drive thru at Wendy's in Norwalk Ohio at around 6 pm. We very seldom ever order food from this place. I have been sick and unable to cook so he thought he would bring dinner home for us after doing his grocery shopping. I sent him our orders to his phone and he read them off to the girl taking the orders. Then she asked if everything on the screen was correct. He saw that it was. At the pickup window he asked for his receipt and was told it would be in the bag. The food was squished together in 2 small bags. When he arrived home we found our order to be incorrect. Missing a baked potato and toppings were not as he had ordered on the sandwiches. Food was lukewarm, even though he had placed the bags in a hot/ cold bag. He could not drive all the way back to Norwalk ,as we live in Avery. I tried calling the establishment. They have their phones set up to not take calls!!! They did not put our receipt in the bag as the girl at the window told him. He spent almost $37 on meals for 3 people, only to have missing items and not the sizes he ordered.!!! And we have no receipt to prove it!!! That is a lot of money for someone who lives on Social Security income!!. What kind of manager does not take phone calls about problems with a customers order??!! I will be calling corporate tomorrow. If I could give Norwalk Wendy's a zero star rating I would.
Atmosphere: 1
Food: 1
Service: 1
Todd Adelman
I walked into the Norwalk Ohio Wendy's on Monday Dec 16th approximately 2:50pm, NO customers inside l stood at the counter 2 minutes while employees stood around laughing and joking around near the drive thru window, 2 employees noticed me but Never said be right there, can l help you so l WALKED OUT and I'll NEVER BE BACK. There was NO SERVICE just happy employees clowning around being paid to do NOTHING, the place could have used a good sweeping if they know how to use a broom
Atmosphere: 3
Service: 1
Regular Guy
I love Wendy's but I'm done going to this one. I went there this afternoon and just stood there for 5 minutes while the workers just hung around and talked to each other, then one of them finally said "Customer up front." I then went to this same location for dinner and waited at the drive-through sign for several minutes before someone took my order, then when I pulled up to get my meal three of them were yelling at each other, swearing at each other, until the woman I assume was the manager started swearing and yelling threats about people being sorry if this isn't taken care of when she gets back from smoking and locking the doors. I was waiting for the cameras to come out and tell me it was a joke. The cameras never came. This ghetto Wendy's is just filled with people who clearly hate their job and don't care about serving food.
For almost 2 weeks now every time my husband and I go through the drive through our orders are either wrong or under cooked. Just 3 nights ago his burger was raw and cold in the middle. Tonight I went through the drive thru 3 times just to get a biggy bag correct, each round to the window was an item that went to the biggy bag.
Atmosphere: 2
Food: 3
Service: 2
Lian Tambunan
Staf service need to improve
Atmosphere: 4
Food: 4
Service: 3
Jeffrey Green
Good chicken sandwich & chili big choice of soft drinks
Atmosphere: 4
Food: 4
Service: 4
Chase Greaser
Long waits, employees cussing left and right, talking to each other, getting the order wrong consistently. Cold ass food. Under cook food. Overcook food. Melted ice cream. Rotten tasting coffee and cold brew. This place went down hill badly. Terribly shameful.
Atmosphere: 2
Food: 1
Service: 1
Trisha Turfler
Got a Dave's single with cheese meal. Frys were barely warm, and my boyfriends bake potato was old and not even warm.... Pop area was a mess..... floor mats were soaked with stickey pop/water....
Ah, Wendy’s—a beacon of fast-food familiarity, where the promise of square-cut sustenance lures weary travelers from their daily toil. And yet, dear readers, what cruel irony awaited me within those hallowed, ketchup-scented halls.
The food? Palatable. Nay, even enjoyable! A cheeseburger, perfectly symmetrical, its bovine patty peeking out from beneath a blanket of melted dairy, cradled between two glistening buns. The fries? A triumph of salt and crispness, each golden baton a testament to the artistry of deep-fried indulgence. And yet—how, I ask you, is one to savor such a repast when beset by the icy grasp of an unrelenting tundra?
The lobby, my dear, was not merely cold—it was a frozen purgatory, a climate so inhospitable that even the most intrepid of polar explorers would clutch their parkas in terror. Was this a Wendy’s, or had I stumbled into some frostbitten limbo where warmth is but a distant memory? My very breath formed ghostly tendrils in the air as I attempted, in vain, to stave off the creeping chill.
Oh, Wendy’s, I implore you—turn thy thermostat heavenward! No mere mortal should be expected to endure such conditions whilst attempting to enjoy a simple midday repast. One should not have to battle frostbite for the privilege of consuming a burger.
Atmosphere: 2
Food: 4
Service: 4
Cold Dave's doubles !!!! 0 stars !!!
Atmosphere: 1
Food: 1
Service: 1
Being a person with Celiac Wendy's really makes it easy for me. I can eat pretty much any of their burgers as long as I have them take the bun out of the order. The food is always consistently good 👍. And everyone's always in a good mood. Overall I love eating here and would recommend it to anyone!
Dietary restrictions: No buns, fries don't bother my celiac which suggests they use separate or have very clean fryers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal
Food is fresh and very good. But, for the price paid for the fast food, we can go to a restaurant and get more and better food.
Atmosphere: 3
Food: 5
Service: 3
They are getting better. I live near the Oberlin one, but will drive to Norwalk because the service and food is way better.
Atmosphere: 3
Food: 3
Service: 3
The food was terrible!! Son of baconator was terrible looked like bacon Jr burger in size it was not even made right it had barely if any sauce on it, no cheese and barely any bacon and only on one patty not on both like it is suppose to be and fries were cold on receiving them. The pecan salad was disgusting it looked like slop thrown in a container. The lettuce was wilted, and the blue cheese crumbles were soggy as well. Maybe if the salad was not so old and soggy it would of filled the container to a decent salad amount it is disgusting on what you serve for the prices you ask for shame on you! Just to say this was not a empty Wendy's it was packed we waited in line with several cars in front of us and then got to the window and waited on the food for several minutes there was no reason the fries should of been cold the burgers to look like that and the salad to be so old and soggy.
Food: 1
Service: 2
Today's date is December 29 2024.
My husband went thru the drive thru at Wendy's in Norwalk Ohio at around 6 pm. We very seldom ever order food from this place. I have been sick and unable to cook so he thought he would bring dinner home for us after doing his grocery shopping. I sent him our orders to his phone and he read them off to the girl taking the orders. Then she asked if everything on the screen was correct. He saw that it was.
At the pickup window he asked for his receipt and was told it would be in the bag. The food was squished together in 2 small bags.
When he arrived home we found our order to be incorrect. Missing a baked potato and toppings were not as he had ordered on the sandwiches. Food was lukewarm, even though he had placed the bags in a hot/ cold bag. He could not drive all the way back to Norwalk ,as we live in Avery.
I tried calling the establishment. They have their phones set up to not take calls!!! They did not put our receipt in the bag as the girl at the window told him.
He spent almost $37 on meals for 3 people, only to have missing items and not the sizes he ordered.!!! And we have no receipt to prove it!!!
That is a lot of money for someone who lives on Social Security income!!.
What kind of manager does not take phone calls about problems with a customers order??!! I will be calling corporate tomorrow.
If I could give Norwalk Wendy's a zero star rating I would.
Atmosphere: 1
Food: 1
Service: 1
I walked into the Norwalk Ohio Wendy's on Monday Dec 16th approximately 2:50pm, NO customers inside l stood at the counter 2 minutes while employees stood around laughing and joking around near the drive thru window, 2 employees noticed me but Never said be right there, can l help you so l WALKED OUT and I'll NEVER BE BACK. There was NO SERVICE just happy employees clowning around being paid to do NOTHING, the place could have used a good sweeping if they know how to use a broom
Atmosphere: 3
Service: 1
I love Wendy's but I'm done going to this one. I went there this afternoon and just stood there for 5 minutes while the workers just hung around and talked to each other, then one of them finally said "Customer up front."
I then went to this same location for dinner and waited at the drive-through sign for several minutes before someone took my order, then when I pulled up to get my meal three of them were yelling at each other, swearing at each other, until the woman I assume was the manager started swearing and yelling threats about people being sorry if this isn't taken care of when she gets back from smoking and locking the doors. I was waiting for the cameras to come out and tell me it was a joke. The cameras never came. This ghetto Wendy's is just filled with people who clearly hate their job and don't care about serving food.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Chicken Sandwich
It to slow
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
For almost 2 weeks now every time my husband and I go through the drive through our orders are either wrong or under cooked. Just 3 nights ago his burger was raw and cold in the middle. Tonight I went through the drive thru 3 times just to get a biggy bag correct, each round to the window was an item that went to the biggy bag.
Atmosphere: 2
Food: 3
Service: 2
Staf service need to improve
Atmosphere: 4
Food: 4
Service: 3
Good chicken sandwich & chili big choice of soft drinks
Atmosphere: 4
Food: 4
Service: 4
Long waits, employees cussing left and right, talking to each other, getting the order wrong consistently. Cold ass food. Under cook food. Overcook food. Melted ice cream. Rotten tasting coffee and cold brew. This place went down hill badly. Terribly shameful.
Atmosphere: 2
Food: 1
Service: 1
Got a Dave's single with cheese meal. Frys were barely warm, and my boyfriends bake potato was old and not even warm.... Pop area was a mess..... floor mats were soaked with stickey pop/water....
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Dave's Single
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