Foods great but, put the new toaster offer on menu and then tells me they don’t have a toaster at this location. Sad day 😢
Atmosphere: 5
Food: 5
Service: 4
Dacota Waits
Incompetent.
Ian Nasrab
I think that the driver I had was drunk or under the influence for delivery. they were swerving up and down street unable to hold lane. They were creeping down the street as if unsure After the delivery. Small black car with blue Kentucky plate. Shouldn’t see irresponsible drivers on the road let alone working.
Atmosphere: 1
Food: 1
Service: 1
Joshua Ziegler
Service was great! I am on a crutch currently and they saw me walking to door and came and opened it for me. Food was made well and very quickly. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
A I
They’re turning it around, it shows. I did carry out (Sat @1 pm) & delivery another day (fri @8pm) and both were very pleasant experiences! Keep it up Norwood JJs ?
Atmosphere: 5
Food: 5
Service: 5
Alexis I
They’re turning it around, it shows. I did carry out (Sat @1 pm) & delivery another day (fri @8pm) and both were very pleasant experiences! Keep it up Norwood JJs 👍
Atmosphere: 5
Food: 5
Service: 5
Barney Olson
Ordered a #2 with No Tomato, No Lettuce. Add Cheese. Add Pickle. Pretty simple. I guess I have to settle for 1 out of 4. Got the Tomato, got the Lettuce (lots of it!), and No Pickles. Absolutely horrible Service!!!
Atmosphere: 3
Food: 1
Service: 1
Billy D Williams
A lot of these reviews are kind of harsh. Me and my wife went here yesterday and we're overall satisfied. Our sandwiches were made exactly as well asked. The place was VERY clean. My only slight complaint was MAYBE customer service was slightly low. With that said both employees were still tolerable. Plus you can't beat a sandwich, cookie, chips and drink for 10 bucks. Again Overall satisfied. I say give them a try.
Atmosphere: 5
Food: 5
Service: 4
Jonathan Sinclair
I ordered delivery through DoorDash at 11:16PM. The order was accepted by the store. Apparently, Jimmy Johns does their own delivery even when ordered via DD - maybe I should have known that?
It's now nearing 12:22PM and DD says I have to contact JJ for any issues. I have used the number provided by DD to call - the same number listed for the store on JJ website. No answer.
Eventually my order went from being prepared to delivered. But the driver dropped it at a door about 30 yards past what the address and instructions said. I basically got lucky that I found it.
The food was as expected, but not worth the irritation. I just won't order from this store going forward.
Service: 1
Legend Mann
I think this is one of the best cleanest store in Cincinnati to order from. I love Norwood Jimmy John’s!!
One young lady there that took our ball teams orders, like 20 and then made them all by herself in 20 mins. She was amazing!
Atmosphere: 5
Food: 5
Service: 5
hailey betlejewski
Worst Jimmy John’s in Cincinnati, perhaps the Midwest? Order is always messed up and when it is messed up, good luck calling to get a refund because no one answers the phone. I think I’ve been able to fix one issue that they said they credited back to my card but I never got it. Never freaky fast when we live less than 15min away. Bad customer service and store in general. Third time this has happened and done with them!
Gloria Fuller
we ordered 45 box lunches for a school trip and they were very fast and efficient!! They wrote down everyone’s name on the box and accommodated all our needs! Will definitely stop here again next summer.
Atmosphere: 4
Food: 4
Service: 5
Stephanie Bracken
I thought the slogan was freaky fast, I dont even live that far away from the store and it was over an hour for delivery. Didn't get my full order. Do not Reccomend delivery from this store at all
Foods great but, put the new toaster offer on menu and then tells me they don’t have a toaster at this location. Sad day 😢
Atmosphere: 5
Food: 5
Service: 4
Incompetent.
I think that the driver I had was drunk or under the influence for delivery. they were swerving up and down street unable to hold lane. They were creeping down the street as if unsure After the delivery. Small black car with blue Kentucky plate. Shouldn’t see irresponsible drivers on the road let alone working.
Atmosphere: 1
Food: 1
Service: 1
Service was great! I am on a crutch currently and they saw me walking to door and came and opened it for me. Food was made well and very quickly. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
They’re turning it around, it shows. I did carry out (Sat @1 pm) & delivery another day (fri @8pm) and both were very pleasant experiences! Keep it up Norwood JJs ?
Atmosphere: 5
Food: 5
Service: 5
They’re turning it around, it shows. I did carry out (Sat @1 pm) & delivery another day (fri @8pm) and both were very pleasant experiences! Keep it up Norwood JJs 👍
Atmosphere: 5
Food: 5
Service: 5
Ordered a #2 with No Tomato, No Lettuce. Add Cheese. Add Pickle. Pretty simple. I guess I have to settle for 1 out of 4. Got the Tomato, got the Lettuce (lots of it!), and No Pickles. Absolutely horrible Service!!!
Atmosphere: 3
Food: 1
Service: 1
A lot of these reviews are kind of harsh. Me and my wife went here yesterday and we're overall satisfied. Our sandwiches were made exactly as well asked. The place was VERY clean. My only slight complaint was MAYBE customer service was slightly low. With that said both employees were still tolerable. Plus you can't beat a sandwich, cookie, chips and drink for 10 bucks. Again Overall satisfied. I say give them a try.
Atmosphere: 5
Food: 5
Service: 4
I ordered delivery through DoorDash at 11:16PM. The order was accepted by the store. Apparently, Jimmy Johns does their own delivery even when ordered via DD - maybe I should have known that?
It's now nearing 12:22PM and DD says I have to contact JJ for any issues. I have used the number provided by DD to call - the same number listed for the store on JJ website. No answer.
Eventually my order went from being prepared to delivered. But the driver dropped it at a door about 30 yards past what the address and instructions said. I basically got lucky that I found it.
The food was as expected, but not worth the irritation. I just won't order from this store going forward.
Service: 1
I think this is one of the best cleanest store in Cincinnati to order from. I love Norwood Jimmy John’s!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One young lady there that took our ball teams orders, like 20 and then made them all by herself in 20 mins. She was amazing!
Atmosphere: 5
Food: 5
Service: 5
Worst Jimmy John’s in Cincinnati, perhaps the Midwest? Order is always messed up and when it is messed up, good luck calling to get a refund because no one answers the phone. I think I’ve been able to fix one issue that they said they credited back to my card but I never got it. Never freaky fast when we live less than 15min away. Bad customer service and store in general. Third time this has happened and done with them!
we ordered 45 box lunches for a school trip and they were very fast and efficient!! They wrote down everyone’s name on the box and accommodated all our needs! Will definitely stop here again next summer.
Atmosphere: 4
Food: 4
Service: 5
I thought the slogan was freaky fast, I dont even live that far away from the store and it was over an hour for delivery. Didn't get my full order. Do not Reccomend delivery from this store at all
Food: 1
Service: 1
Never received delivery order
Service: 1
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