Wendy's
23050 Broadway Ave, Oakwood
(440) 232-9009
Recent Reviews
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The food be lukewarm the service is crappy shut it down!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Cheeseburger
Typical Wendy's food. The service was pretty quick, quicker than some Wendy's I've been to. The food was typical Wendy's style food. Bathroom was decent and plenty of parking space.
Parking: There's an extra lot nearby as well. Plenty of parking.
Atmosphere: 4
Food: 4
Service: 4
cashiers are friendly
Food: 5
Service: 5
Rude Rude Rude. Only received half my order then was talked to like I was the problem for asking for a drink and straw. I was the only one there.
Young lady in drive through was very nice smiled got order right and was above expected level of service
Atmosphere: 5
Food: 5
Service: 5
Ahhh, yes. Nothing like waiting for 4 cars in line for 32 minutes to get a less than pleasant woman that doesn't say anything but "$18.42" and hand you your food, to then get the food with stale buns.
This location needs corporate to step in. I have visited this location 3 times and it has never been a good, let alone acceptable experience. Clearly lacking management/horribly mismanaged.
Atmosphere: 1
Food: 1
Service: 1
Never go to this location. There is always an attitude taking the order, something is always unavailable and no one employed there seems to understand the app associated with their establishment. It’s complete uselessness at this location.
Ppl are very nice and the hamburger was very fresh .
Atmosphere: 5
Food: 5
Service: 5
This particular Wendy's I went to the staff was friendly food was terrible
It’s always a problem here. I even placed a to go order to be picked up inside to avoid the confusion that goes on when speaking with someone in the drive thru. That didn’t work! It took me 20 minutes to get my online order that I placed when there were NO cars in the drive thru. This happened twice. You guys need a better system because my to go order has been lost multiple times in your system.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When there there was this girl red hair she talksd getto said she was the manger i waited 15 minutes to talk to her but she was to busy with yome old whote guy i guess was her something cause way she was all over bim i left never did talk to her would never go there again felt sick after the kids seeing it and ghe staff was all playing around nothing being done be surprized if the stay open much longer with no one sorking
Atmosphere: 2
Food: 2
Service: 1
Customer service here is trash. The workers should get new jobs if they hate their lives so much. Every time I come here I, along with the entire line, have to find parking spaces and wait ten minutes for food. I only come here because they are open relatively late. Not one pleasant experience at this place.
Atmosphere: 1
Food: 3
Service: 1
When I went in to pick up my mobile order. The managers that was working on the shift had nasty attitudes was verbally yelling at the employees and very short with customers. I ordered a salad it had so much dark brown leaves inside of it. The bake potato was burnt & hard. I asked four times for light ice and was ignored and then the employee to told manager that I asked and that was ignored and still received a lot of ice. Very unsatisfied for someone who was ordering food on the lunch break.
Signed,
The Queen #620
Atmosphere: 1
Food: 1
Service: 3
I haven't eaten here but I do like Wendy's taco salad and frosties no to
Recently they have all new employees. Old, mean women. Order is never correct.
Last time I was there I had placed an online order that included 4 chocolate frostys; I was yelled at (nearly screamed at) that they didn't have chocolate, only 3 Berry flavor and they told me that I had to take 3 Berry. I was taken aback that I was yelled at by an employee about frosty. I said that I was picking up an order for a group and couldn't make that substitution. The overreaction from the worker was almost violent. It was scary. I asked if I could just have the order transferred to a different wendy's that had chocolate. I thought the worker was actually going to be violent towards me. The manger came over and stood in front of that worker to stop her and said that the chocolate would be frozen in 5 minutes if I could wait. I didn't mind waiting, except I was told 5 minutes and it took over 20 and the frostys were still milk. I tried to call the company and they said a district manager would call me back and she didn't. I will never return to this location as the employees appear to be angry and violent and I value my safety.
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