Falls Family Restaurant
8079 Columbia Rd, Olmsted Falls
(440) 235-0025
Recent Reviews
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Very kind service and good food!
Atmosphere: 5
Food: 5
Service: 5
Insanely disappointed in my experience at Falls Family Restaurant. My girlfriend had old floating food in her coffee and our server was so frazzled that I just had to take it up to the counter to get her another cup. Pretty gross, but we both understood that it was a busy day so we were at least going to give them another chance.
Then we get our food. My meal was fine. I ordered a Greek omelet and it was totally passable. It was cooked correctly and tasted as a gyro omelet should. However, my girlfriend ordered the meatloaf dinner and it wasn’t up to par. It tasted like it was out of a box or a frozen meal. Her mashed potatoes were cold and the gravy was average but unsalted. She also received a side of carrots that were ice cold and had another customer’s old lipstick on the plate. Once she noticed the dirty plate, she was over the entire experience. We told a server about the dirty plate and weren’t offered any sort of refund. We were offered a new serving of carrots, but she didn’t want cold carrots either way. At this point, we were both pretty livid and just wanted to leave, but had to wait approximately 25 minutes to get our bill after finishing our food.
We won’t be back. I cannot recommend this place, even for a cheap meal. My food was average and hers was far below that. The plates and cups were dirty and definitely not properly cleaned. Absolutely disgusting and very disappointing.
Atmosphere: 2
Food: 1
Service: 1
Food was great! Large portions and great flavor. Lots of choices. Dining room could use some updating and or cleaning.
Atmosphere: 4
Food: 5
Service: 5
Food was okay. Bad service guy was gruff and not very attentive with coffee refills.
Atmosphere: 4
Food: 4
Service: 2
Neat restaurant with great tasting food and a wide selection of food to choose from. Highly recommend the stuffed french toast with peach topping! 🤤
Atmosphere: 3
Food: 4
Service: 4
Had good service and all the staff is super friendly. The food is bland and very underwhelming for the price
Atmosphere: 3
Food: 1
Service: 3
Half the time not open
Has gone downhill very dirty inside bathrooms gross
Atmosphere: 3
Food: 3
Service: 3
First time visit. Food was good, service fast and friendly. Will definitely be coming back again!
Wait staff was less than pleasant! The waitresses are all older and I expected them to be welcoming, but found them abrupt.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
My first time there. Went through 3 cups of water because they were dirty. Silverware was dirty. I just had a basic breakfast. My potatoes were cold. Server never came back. I love my food. I travel to different restaurants to try their food.
I definitely won't back. Sad to say.
Atmosphere: 1
Food: 1
Service: 1
If you're looking for a good bite to eat and friendly staff it's a good place to eat ³
Atmosphere: 5
Service: 5
Dirty cups and silverware. Mediocre food.
First time here and will not be returning. Staff was either rude or didn't speak to you at all. Waitress slammed the check on my table and walked away at the end without saying anything, after only checking on us once the whole meal. Breakfast food was expensive & subpar at best. Expected a lot more hospitality from a family diner, definitely did not feel welcome.
Not really what i was expecting. my sausage was
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