Buffalo Wild Wings

When we first walked in we got put in a dirty booth and needed cleaned when there was multiple other places to seat us, then we ordered a appetizer with our food witch the appetizer should’ve came out first bc it’s a APPETIZER then soon as we got the appetizer our food was right behind it not even 1min after we got our food all together, all the food wasn’t even warm like it was just sitting back there. Then we didn’t even get refills unless we showed the cup, then we asked to speak with a manager the waitress wanted to argue then when the manger came out he acted like it was a issue also but helped the issue a little bit by giving discount. The service was horrible and the food was also just bad.

Atmosphere: 3

Food: 1

Service: 1

We got to this restaurant frequently and the service is always good and the food is usually delicious .
Today (11/25/2025 @ around 7:40 was in the order was placed) we ordered a to go order, and since we had never had an issue until tonight. My daughter gives us our food (we live in Galion) and the wings are way over cooked. When my husband opened his box you could SMELL the burnt.

However, when I called the manager was very nice, understanding and offered me a refund. I declined the refund and requested to have the wings remade and we would bring back the food (minus the 1 my husband attempted to eat. No clue why he tried with the smell, but whatever)
When we got there, this blonde haired lady came out with a to go bag ready for us, she even had them remake our fries.
I gave her our old order and she apologized and was friendly!
To me the staff making it right (remaking the food) was so much better and the best possible customer service option (in my opinion)

I will come back here, not because we love the food (we do) but because the staff was super friendly and willing to acknowledge a mistake made and they made it right by remaking the food.

Atmosphere: 5

Food: 4

Service: 5

On Veterans day, I took it upon myself to honor myself for serving all people in our Country and came here l.
A free meal was given, but the beverage was $4.71.
I ordered the boneless wings, all Five of them lol, which were very hard and difficult to chew.
The waitress was okay, nothing to write home about.
All in all, it was a disapointent. Friends and family asked me, how was your free meal Captain?
Answering with a l, NO GO and taken as true, they are boycotting as well.
Airborne!!!

Atmosphere: 4

Food: 1

Service: 3

Depends on the day with how your service will be. Sometimes you get sat and have to wait to be acknowledged. The wings are always good and so are the drinks.

Atmosphere: 5

Food: 5

Service: 4

This place is horrible. Our server was never to be found, our food was warm at best and my husband's wings were pitiful they were so small. They all seemed more interested in happenings with an ex-coworker than the customer. Won't be back to any Buffalo Wild Wings. Find a Wings and Rings or anything else instead!

Atmosphere: 1

Food: 1

Service: 1

We enjoyed a late dinner after working outside all day long. Our food was delicious and the waitress was excellent! Way to go, BW3!

Atmosphere: 5

Food: 5

Service: 5

I was a regular customer I would order the house sampler every single time but now that this location does not offer that I will most likely not be returning. Trying to build your own house sampler out of your current menu and it's going to cost me almost twice as much.

Atmosphere: 5

Food: 5

Service: 5

Wings just seem skimpy anymore. Alot of crust and less meat

Atmosphere: 5

Food: 2

Service: 5

Great service. Took my young young children there and were taken care of

Atmosphere: 5

Food: 5

Service: 5

Took 6 minutes to be seated or acknowledged (wasn't busy). Then took at least another 5 min before anyone came to table. Once we obtained a waitress she was great and food was great. Ordered the buffalo chicken wrap 10/10. Visit could have been a 10/10 if not for wait time/service at beginning.

Atmosphere: 4

Food: 5

Service: 3

Great place great food great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Chicken Wings, Fried Pickles

To expensive for the quality of the food. The young ppl at these places have no regard. Nor are they genuin. I use to like coming there, it was fun but short lived.
The quality is just not there not even close.

Atmosphere: 1

Food: 2

Service: 2

All around a great place for wings and sports!

Atmosphere: 5

Food: 5

Service: 5

The service was very fast even for a large group.

Atmosphere: 5

Service: 5

My family visited over the weekend and while I was not the worst experienced we’ve had a a BWW, it was right above it. We sat down, ordered our food, 2 more tables were sat and they received their food at least 10 minutes before we did. We had sat there for 45 minutes before our waitress over heard me talking to my husband about how long we were waiting and only then decided to come over and check on us. We were on the verge of walking out when she finally brought out food that wasn’t even complete! To add, most of my food was cold as well as my husbands. The only thing to come out hot was my wings which were mediocre. Their solution to this was $5 off for the inconvenience. Not that I was looking for money off but this was comical. This is the last time we will be back. Poor service and poor food, save your time and money and take your business elsewhere.

Atmosphere: 1

Food: 1

Service: 1