RED the Steakhouse Pinecrest

RED is a go-to for our team. We have taken several groups for business dinners and team celebrations and it is always top tier. From the private spaces to the main dining room, the service is world class. The food is exemplary and they do a brilliant job accommodating any type of dietary restriction or allergy with ease. 10/10 would recommend

Vegetarian options: Despite being a steakhouse RED does a fantastic job accommodating dietary needs in a delicious way

Dietary restrictions: From dairy free to nut free and vegans too, RED makes sure there’s something for everyone on the menu

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot-N-Doughnut Holes with Chocolate Caramel and Raspberry Sauce, Homemade Doughnuts, Classic Caesar Salad, Whipped Potatoes, Steak, Potatoes Au Gratin, Warm Bread

Food is always excellent!, Kurtis is the best waiter ,hands down ,very professional and knowledgeable.

Parking: Free parking is very far away ,but Red is worth the walk.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Homemade Doughnuts, Stuffed Hot Peppers

Sat down for dinner while out Christmas shopping with my wife, I have been to this location and downtown many times. Everything was good to start. However, my wife ordered the 16oz prime ribeye medium rare as we always do, and it was a bad steak. I’ve never had a bad steak at any of REDs location. This time it was just a bad steak that was 90% fat. We understand what cut of meat a ribeye and expect more fat but it was almost all fat and just a bad steak. We asked for it to be remade and our waitress took it back and said sure thing. At that point the manager came over and tried to explain why the steak was like that. He was arrogant and spoke to us like we were ignorant and told us they could remake the steak but it would take a long time. He tried to tell us that we shouldn’t have ordered it medium rare and if we order it at a higher temperature that there would be less fat. That somehow taking it from medium rare to medium the steak would miraculously be a good steak. He also mentioned he can’t control the cow and what the steak will turn out like. Which is fine because he obviously can’t control everything in the process. But what he can do and control is attitude and response when they put out a bad steak. A $250 meal shouldn’t include a steak of that kind and a rude manager telling the consumer that they ordered it incorrectly and it’s not his fault. Back the food you sell and prepare and take care of customers who spend hard earned money repeatedly with you.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: C a B Filet Mignon - 8 Oz

Great dinner great drinks great service! We had a great time.

Atmosphere: 5

Food: 5

Service: 5

I've never been more impressed by a restaurant in general. From the antipasti board to the ribeye steaks, to the side mac and cheese, or side mushrooms and onions, my goodness it doesn't get any better. Our waiter was Jose, he was definitely a johnny on the spot waiter plus some, his suggestions were awesome, knowledge of the menu, and gave us a free desert for our anniversary, couldn't have had a better time!

Parking: Also valet parking at restaurant.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hot-N-Doughnut Holes with Chocolate Caramel and Raspberry Sauce, Homemade Doughnuts, Steak

After Firebirds turned us down for not wanting to seat us, We stopped by this restaurant and staff here and manager is much more politer than firebirds. Steak was very delicious, I highly recommend this place if you're in the area.

Atmosphere: 5

Food: 5

Service: 5

I visited Red's Steakhouse a couple of months ago, and my experience was underwhelming. I found the food to be overpriced for what was offered. While it wasn’t terrible, it didn’t leave a lasting impression. I would definitely choose other Steak House for a superior dining experience.

Atmosphere: 3

Food: 3

Service: 5

The food was ok. There was a problem-our waitress didn’t listen to us and brought the wrong drinks and the wrong steak for me. Then she had the audacity to bring me the menu to argue with me as to what I ordered. I ordered a bone in ribeye. She brought me the boneless one. I kept the steak I had but didn’t eat it. I had her box it. Her name was Lisa. I was so irritated since we were celebrating an event, and she was the way she was. I recommend trying the Red downtown Cleveland instead. I heard it was better. Check reviews.

Atmosphere: 4

Food: 3

Service: 1

I celebrated my 30th birthday here with my friends and it was amazing. This was my first time here and I would honestly recommend everyone dine here at least once in their life. The ambiance was nice and food was delicious. The sides are large enough to share. In our party of 4 we were able to share 3 sides amongst all of us and still have some left over to take home. Our server Curtis was a joy to have and he was so helpful and attentive. I would recommend this place for a special occasion or just night to splurge on dinner.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whipped Potatoes, Steak

Exceptional dining experience! Had an anniversary dinner and the extra touches and service were amazing. Thanks for a great meal!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaroni & Cheese, Wedge Salad, Steak

The foods are delicious my hubby surprise me here 3 months ago on my 28 birthday its very special and romantic place.. with accomodating staff I love the pasta and steak..

Atmosphere: 5

Food: 5

Service: 5

If you're looking for a wonderful evening out, put RED at Pinecrest on your radar. Our server Matt was very attentive and helped create a special evening! Give the Double Cut Pork Chop a try, delicious! And to top off the night, warm homemade donuts!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Homemade Doughnuts

Our waiter was excellent. The food was good. My wife and I were celebrating our 44th anniversary in a nice, in a very bright atmosphere.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hot-N-Doughnut Holes with Chocolate Caramel and Raspberry Sauce, Macaroni & Cheese, Steak

Walked in and sat at the bar, I got great service and enjoyed my food/drinks. Steak was cooked to proper temperature and everything came out timely. Great meal all in all, I simply think there are better value steakhouses and their food is a bit overpriced.

Atmosphere: 5

Food: 4

Service: 5

Prices have gone up, quality of food went down. My ribeye was half fat, half meat, nothing special. The side order of mushrooms too salty. Two people, one beer, two pieces of steak + sides and one bottle of water $200+.

Atmosphere: 3

Service: 4