RED the Steakhouse Pinecrest

Excellent service excellent food as usual. Rick the server was amazing suggested some great eats.

I took my wife and daughter to Red in Pinecrest for my wife's birthday, and the experience was disappointing from start to finish. Despite noting the birthday in the reservation, reminding the host, and the server acknowledging it, the service quickly fell apart. When I asked for help with the wine list, the manager approached saying, “I am in the middle of something right now and I can help you if this isn't too long.” Not exactly the tone you expect at a high-end steakhouse viewing bottles over a $100 each. The hamachi crudo tasted far from fresh and lacked any balance or acidity. Our entrées—two medium-rare filets, chicken parm, and sides—took far too long to arrive, to the point that staff repeatedly reassured us the food was “coming out shortly,” even though we hadn't asked. When the steaks finally arrived, both were medium-well instead of medium-rare. They had to be remade, leaving the sides cold. The corrected steaks were NOT the right temperature, too rare and were missing Red's signature sear, seasoning, and care. By the time they arrived, my daughter was already done eating. Dessert was another letdown. We ordered the bread pudding, which was gummy and tasteless, to accompany Red's typical complimentary birthday donuts, but they never appeared. When I asked, both the server and manager confirmed they still offer them. The server even claimed he “didn't know it was her...” until I reminded him he had wished her a happy birthday at the start of the meal. We've celebrated birthdays and special events at Red for years, but after this experience, we'll be choosing other restaurants moving forward. Very disappointed.

The food was delicious but the service was slow - 2 hours for a meal without appetizers or salad. Dining room was not particularly interesting or upscale. Odd 80s playlist.

The food and service are excellent! We recommend Red if you are on the east side of Cleveland.

Hi, the food was served room temperature and did not taste very well as my previous experiences

Overall was a great experience the hostess Melissa was very accommodating and attentive to our dinner party. Our server was great and knowledgeable of the restaurant offerings

One of the best steakhouses I've been to the wait for the food was long but well worth it.

Our server was excellent & the food was amazing. Always a treat celebrating my birthday at REDs

Everything was amazing!! The food was delicious!! The only thing I would say is that the tables are a little close together..I felt like I was to close to the people next to me

The whole experience was amazing. From the front door, to the waiters, food, and even valet was a beautiful experience. My food and experience was a 10/10

Food and service were "good" but not "outstanding," and I expect to be wowed a little bit at this price point. The overall experience was better at the Marble Room, so we would probably go back there the next time we are looking for a high-end steakhouse.

Large tables are always loud and obnoxious. Never want to be anywhere near them. Valet parking is a lie. It closes at 9:30. Server and food was great. As always was out of our first wine selection. Why can't they mark that on the list when out ?

I made reservations at RED Steakhouse (Pinecrest) to celebrate my husband's birthday. This was my third visit and my husband's first. Our overall experience (food, waiter, ambience) was great. We will definitely be returning to this location in the near future.

As a newly engaged couple, we had a wonderful dinner. Our server, Curtis was very attentive, innovative and accommodating. Thank you to the entire Red Team. 10 stars!

Dinner for our group of 5 people was great. Food quality and taste was excellent. Only reason for 4 stars vs. 5 was the speed from the kitchen - it was pretty slow. Everyone's steaks (and scallops) were delicious and well-prepared. Our server, Mark, did a great job taking care of us while balancing the other tables he was managing.