My very expensive steak was burned. I ordered medium rare and about half the steak wasn't that at all. One corner of it was so burnt I couldn't cut into it. Our serves Trevor was wonderful. The steak quality was not
I am a fan of RED The Steakhouse and the food is usually, for me, a 10 out of 10 but today I would give it a 9 out of 10. My steak, a 22oz bone-in ribeye, although was cooked perfectly to temp desire (right at the door of medium well) there was a wee bit too much char on my steak. This may seem minor to some but they've done it perfectly before as RED is my favor steakhouse to date, although I a plans in the coming months to try Ruth Chris and Morton's as I heard they are supposedly even better.
B123
RED is our favorite place for a night out. Food is wonderful, and service is usually good. This time, service was terrible. We had to wait for almost two hours for our food to arrive !! I think RED should do better.
Ray
I have been coming to Red for more than 15 years. Most of my visits were at the original Beachwood location, but since we’ve moved away from Cleveland I had visited the short-lived Indy location and now Pinecrest.Red has consistently been the steakhouse that I measure all others against. I have been to many famous steakhouses in other cities (including St. Elmo’s in Indy) and their steaks don’t hold a candle to the steaks served up by Red (I’m partial to the medium-rare prime ribeye). Everything we have ever tried is good. Last night my wife and I enjoyed a very pleasant evening at Red Pinecrest with great food and outstanding service. This is an expensive restaurant yet somehow they’ve managed to hold the line on prices in this inflationary environment.Red deserves greater recognition as one of the country’s great steakhouses.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot-N-Doughnut Holes with Chocolate Caramel and Raspberry Sauce, Steak
Anthony Blackshear
Very poor experience. We showed up on time and was seated. Did not receive dinner until two hours later after order was placed. It was my sister’s birthday. So this was not the experience she expected with their dirty bathrooms. And we were very displeased with the rude service from the managers and server. Treated us like what we said did not matter. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Lillian Blackshear
The manager, TODD, and his fellow managers Treated me on my birthday as if I didnt matter. They left our table, sitting with no food for two hours, the restrooms were disgusting, and my table was very unhappy. I didn’t even get to get the birthday plate because they took so long with our food. They threw it in the bag and THE STAFF WAS RUDE. AND THE MANAGERS WILL NOT DO ANYTHING ABOUT IT. My bag ripped open from the bottom as I was carrying it out by the handles . I was told by TODD THE MANAGER that’s a ME problem. Not THERES. The bathrooms dirty and horrible customer service and will never return
We have dined at Red many times and have always had a wonderful time, unfortunately disappointed in our overall experience this evening. While the staff was very pleasant and the ambience perfect for celebrating, upon receipt of both of our entrees, they did not meet the quality of past visits and were not served as ordered, including but not limited temperature and special topping. I am sure they would have made corrections if we so desired. Due to the length of our visit and the uncharacteristic quality of our food, we will make is question choosing Red as a dining destination.
DonK
Our server, Mark, was excellent. He went the extra distance to make our dining experience enjoyable. The food was good, well prepared. My wife's meal was good, but not the level we expected.
MarkS
Waited 20 mins for server to come by. Food was good but not better than several nearby steak restaurants. Expensive for what we had. Would go again but not a priority to go again. Was better years ago when located in Beachwood.
The food was great ?? My husband consumed his whole steak which was unheard of for him, lol ! I didn't care for the crab cakes . They tasted corn mealish to me. Our server Joe was very good !
RitaP
This is definitely not the Red from Chagrin and Richmond. The aesthetic was cold and generic. The food was underwhelming and the staff was less than helpful with the exception of our server, who was delightful.
Coop C.
just average steak was just ok not that tender at all and my date said the same she said her salmon was just ok m I haven't been back wasn't worth $ 150 i make better steak and salmon at home
Atmosphere: 3
Food: 2
Service: 4
Mike
Brussel Sprouts were undercooked. Roasted Mushrooms were good. Filet Mignon was good, but not $58 good. I've had better on the Carnival ship. $6 to get garlic butter in top is a bit ridiculous. Stuffed hot peppers were good, but nothing to write home about. Roku Gin they carry was delicious. Black Magic specialty cocktail was very good. Was a fairly long wait between appetizer and main course for a party of 2. Server was great and attentive. Overall the price was not worth the meal in my opinion. I've been told the downtown location is far better.
DestineeR
Red steakhouse was amazing! My fiancé and I really enjoyed ourselves. The food was top tier, and our waitress was exceptional and very patience with us. I was a little disappointed the macaroni and cheese was sold out, however; I was still very satisfied with everything I did receive.
My very expensive steak was burned. I ordered medium rare and about half the steak wasn't that at all. One corner of it was so burnt I couldn't cut into it. Our serves Trevor was wonderful. The steak quality was not
I am a fan of RED The Steakhouse and the food is usually, for me, a 10 out of 10 but today I would give it a 9 out of 10. My steak, a 22oz bone-in ribeye, although was cooked perfectly to temp desire (right at the door of medium well) there was a wee bit too much char on my steak. This may seem minor to some but they've done it perfectly before as RED is my favor steakhouse to date, although I a plans in the coming months to try Ruth Chris and Morton's as I heard they are supposedly even better.
RED is our favorite place for a night out. Food is wonderful, and service is usually good. This time, service was terrible. We had to wait for almost two hours for our food to arrive !! I think RED should do better.
I have been coming to Red for more than 15 years. Most of my visits were at the original Beachwood location, but since we’ve moved away from Cleveland I had visited the short-lived Indy location and now Pinecrest.Red has consistently been the steakhouse that I measure all others against. I have been to many famous steakhouses in other cities (including St. Elmo’s in Indy) and their steaks don’t hold a candle to the steaks served up by Red (I’m partial to the medium-rare prime ribeye). Everything we have ever tried is good. Last night my wife and I enjoyed a very pleasant evening at Red Pinecrest with great food and outstanding service. This is an expensive restaurant yet somehow they’ve managed to hold the line on prices in this inflationary environment.Red deserves greater recognition as one of the country’s great steakhouses.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot-N-Doughnut Holes with Chocolate Caramel and Raspberry Sauce, Steak
Very poor experience. We showed up on time and was seated. Did not receive dinner until two hours later after order was placed. It was my sister’s birthday. So this was not the experience she expected with their dirty bathrooms. And we were very displeased with the rude service from the managers and server. Treated us like what we said did not matter. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
The manager, TODD, and his fellow managers Treated me on my birthday as if I didnt matter. They left our table, sitting with no food for two hours, the restrooms were disgusting, and my table was very unhappy. I didn’t even get to get the birthday plate because they took so long with our food. They threw it in the bag and THE STAFF WAS RUDE. AND THE MANAGERS WILL NOT DO ANYTHING ABOUT IT. My bag ripped open from the bottom as I was carrying it out by the handles . I was told by TODD THE MANAGER that’s a ME problem. Not THERES. The bathrooms dirty and horrible customer service and will never return
Atmosphere: 1
Food: 4
Service: 1
Great food and service! Lovely atmosphere.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Truffle Whipped Potatoes, Wedge Salad, Steak
We have dined at Red many times and have always had a wonderful time, unfortunately disappointed in our overall experience this evening. While the staff was very pleasant and the ambience perfect for celebrating, upon receipt of both of our entrees, they did not meet the quality of past visits and were not served as ordered, including but not limited temperature and special topping. I am sure they would have made corrections if we so desired. Due to the length of our visit and the uncharacteristic quality of our food, we will make is question choosing Red as a dining destination.
Our server, Mark, was excellent. He went the extra distance to make our dining experience enjoyable. The food was good, well prepared. My wife's meal was good, but not the level we expected.
Waited 20 mins for server to come by. Food was good but not better than several nearby steak restaurants. Expensive for what we had. Would go again but not a priority to go again. Was better years ago when located in Beachwood.
Restaurantji Recommends
The food was great ?? My husband consumed his whole steak which was unheard of for him, lol ! I didn't care for the crab cakes . They tasted corn mealish to me. Our server Joe was very good !
This is definitely not the Red from Chagrin and Richmond. The aesthetic was cold and generic. The food was underwhelming and the staff was less than helpful with the exception of our server, who was delightful.
just average steak was just ok not that tender at all and my date said the same she said her salmon was just ok m I haven't been back wasn't worth $ 150 i make better steak and salmon at home
Atmosphere: 3
Food: 2
Service: 4
Brussel Sprouts were undercooked. Roasted Mushrooms were good. Filet Mignon was good, but not $58 good. I've had better on the Carnival ship. $6 to get garlic butter in top is a bit ridiculous. Stuffed hot peppers were good, but nothing to write home about. Roku Gin they carry was delicious. Black Magic specialty cocktail was very good. Was a fairly long wait between appetizer and main course for a party of 2. Server was great and attentive. Overall the price was not worth the meal in my opinion. I've been told the downtown location is far better.
Red steakhouse was amazing! My fiancé and I really enjoyed ourselves. The food was top tier, and our waitress was exceptional and very patience with us. I was a little disappointed the macaroni and cheese was sold out, however; I was still very satisfied with everything I did receive.