Saucy Brew Works - Pinecrest

Ordered delivery and received tiny, underbaked pizzas. Asked for a refund and was refused. Loved the hinge town location but this is horrible. Went out for a frozen pizza instead of eating Saucy’s “pizza”.

Emailed as requested to no response. Would give 0 stars for terrible management and no follow through.

Food: 1

Service: 1

This particular branch at Pinecrest, Orange fraudulently charged my debit card. Three unauthorized charges they put on my bill. Good thing I checked my bank account a few days after. I had to go to my bank and dispute the charges which was so easy to see and figure out. Never coming back to this establishment. Watch your credit or debit card charges if you ever happen to venture into this one.

Atmosphere: 4

Food: 3

Service: 1

Not getting into the details of my experience, but it's been years since I originally posted and ratings are getting worse. Sitting at 3.7 stars at the time of this review, that's bad for any restaurant. Please go anywhere besides Pinecrest Saucy. Boycotting the company entirely since my Pinecrest visit and will celebrate when they finally close this location.

Atmosphere: 1

Food: 1

Service: 1

First time being here. Just stopped in for a beer and it was delicious and service was great. Next time I'll come back. I'll eat and have some more beer.

Atmosphere: 5

Food: 5

Service: 5

Visited twice this week while here for work. Good choices of pizzas and beer alternatives. Would recommend.

Atmosphere: 4

Food: 4

Service: 5

Visiting Cleveland from California for family and I'm staying nearby Pinecrest Mall. Stopped here while my girlfriend got her nails done at the spa a couple of doors down. The staff is friendly, the premises are clean, the beer is delicious with over 15 crafted choices. Ordered an appetizer of bread sticks and red sauce. Damn! That Saucy red sauce is so good I had to ask for more. Plenty of seating and looks like a good place to bring your kids.

Atmosphere: 5

Food: 5

Service: 5

Girl at register was very rude for no reason and food made me really sick.

Atmosphere: 3

Food: 1

Service: 1

A family favorite destination! Laid back atmosphere with walk up service. We love the pizza, and they make the actual best mac n cheese we have ever tasted!!!!!!! Go support local!

Atmosphere: 5

Food: 5

Service: 5

Tried emailing management to reconcile an issue first, but after a week of no response, I am writing a review instead.

My husband and I placed an online order through the website for salad, wings, and two pizzas that totaled a little over $50. When we got home with the order, we realized neither of the pizzas had cheese on it. I called and the pizza orders were remade. Though they had cheese, the order was again incorrect. One pizza was missing sausage and the other was supposed to be a cauliflower crust and was missing all of the toppings. As we were inconvenienced by having to come back to the restaurant to pickup the order, someone should have been even more attentive to ensuring they were correct. This did not happen and feels like a waste of money and time for us.

Save your money and time and get pizza from literally anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Beer isn’t great

Atmosphere: 4

Service: 5

Good food and beer. No servers, have to order from the bar. Seat yourself.

Atmosphere: 4

Food: 5

Service: 3

Worst place ever

Atmosphere: 1

Food: 1

Service: 1

Pizza was good definitely didn’t knock out socks off but it was enjoyable. Beer pretzels and cheese were 5/5. We were greeted immediately and handed menus upon entering and told about the specials.

Atmosphere: 4

Food: 4

Service: 5

Great option for a quick cup of coffee or a latte, lunch or weekend brunch, happy hour, or dinner!
Dymond in the cafe prepares wonderful espresso beverages.
There is a LARGE draught selection of beers from their brewery in Ohio City - always something for everyone.
Happy hour specials are so worth a quick stop during your afternoon shopping trip.

Service: 5

Recommended dishes: Chicken Wings, Mac \u0026 Cheese, Fungus Amongus, Pretzels \u0026 Beer Cheese

Confused as into why my review was taken down when I was a customer who just wanted to share a terrible experience. Started when I walked in to an empty restaurant, mind you no one else was there and I was never given water & then had to grab my own food and drinks myself. Next I ordered chicken tendered that looked like they were fresh out of the deep freezer and were Tyson chicken nugget quality. I could’ve gotten Arby’s chicken tenders and they would have been crispy and crunchy. Next my boyfriend ordered wings which were fried hard… but undercooked. I made a review the same day I dined… and I check to see if it’s still up and they took it down! Do not dine here and do not waste your money! STOP TAKING MY REVIEW DOWN!!

Atmosphere: 1

Food: 1

Service: 1