I placed an order about 4:15 (today, july 1st). When I arrived, there was only one man working who i later discovered was a delivery driver. I told him I had just placed and online order and I would pay after it was done because it seemed he had a lot going on. Thats when I realized he was a delivery driver and had to take the the pizza that just got out to the customer. At that point I thought there was literally noone else in the store. At this point its 4:30, my pizza has not been started and there's noone answering ohones/making pizzas/ checking people out. Eventually a young lady comes out of the bathroom ( mind you , she was in there before I got there, and then 15 min after I had been there is when she got out, I ain't gunna comment on anyone's bathroom habits necessarily but you get my point) she walks, slowly, to help yhe person at the counter. When thats done. She asks me what the name on my orderwas, i told her, and then she continues to set up her phone, and speaker and then seems more interested in picking a song instead of helping the customer( me). Ive worked in the service industry long enoigh to know when and when not to be upset about customer service by particular individuals and unfortunately this just really upset me.
Selene Keres
Stuffed crust is really great!!!! Even the next day. ;)
Richard Lewis
Worse sandwich I have ever had
Annette Lake
Great food and friendly workers
keisha blount
They never disappoint!, we've had great service and food was good
Michael canton
I ordered delivery from this place and they double charged me. What's worse is that they refused to refund the double charge. Horrible place don't order or go here if you like to keep your money.
Joel Schenk
Thank you and sorry for the mix up. I know now how good both breads are. Greatly appreciated and thanks again.
Jaydee Faire
Lemme tell you about this place-- and, full disclosure, I used to work there-- it's great. Maybe sometimes the pizzas come late, maybe sometimes you get a wrong order. But, like I said, I worked there, and they really do care about your order, they care about your satisfaction, and they care about getting it right. The manager has no problem issuing credit for mismade pizzas, or making something fresh and sending it back out. Someone's always keeping an eye on the food prep area to make sure the ingredients are fresh and the pizzas are being made correctly.
The inside of that restaurant is SPOTLESS, and I know because I had to clean it. In my entire time there, I never saw any kind of mold, grime, pests, not even a little line of ants in the lobby. The issue here is that Wheeling serves a HUGE area (all of the East Side!) and because the job is high pressure and they only want the best people, sometimes there's not enough staff on hand.
But every day that I was in that place I saw people working as hard as they could, as fast as they could, to get orders out on time. These days I order from them every couple of months, because the pizzas are good and affordable, and because I know they care about their customers.
You guys have seen my other posts. You know that if someone doesn't treat me right, I burn them to the ground in the reviews. These guys just want you to have some pizza.
(no, I'm not trying to get my job back. I don't ever wanna fall down someone's front steps ever again.)
Parking: Plenty of space right out front, except on Wednesdays when the dance studio next door has a thing going on.
The night of the Mike Tyson vs Jake Paul we ordered 3 large pizzas at 6 was told 20- 30 minutes. Never got a phone call or anything notification saying the order was ready. I kept checking in on the app and it just said it was started never marked completed. Called a restaurant a rude person told me that the order had been done for over an hour. When I told them that the app was messed up they told me they’re not it and if it was a problem when I got there they’re remake it. Had to deal with the rude person in the store and had cold dry pizza that I had to then wait for to be remade again. Overall a shitty experience.!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
BrianBeBad
Great pizza and parmesan bites tonight, hit the spot!
Usually I don't have much to say about when it comes to food from a pizza place but man this pizza lacked taste and toppings..not one of my best choices and will definitely make me think twice before ordering here anytime soon
Atmosphere: 2
Food: 2
Service: 3
Joey Decibels
So today we ordered and used a credit that they gave us. The last time we ordered the pizzas were literally SWIMMING in sauce. To the point that you couldn't even taste the pizza. The manager admitted they had new people and gave us a credit. No biggie. Stuff happens. I work in the restaurant industry, also. Today we order and as I'm calling to thank them and tell them how good today's pizza is. I open the sandwich we ordered (philly cheesesteak) and find that it's so burnt it's brown and so hard it literally breaks off. I informed the person who answered. Their response was that they come like that. ?? Well sir, if i had known they came burnt i definitely wouldn't have ordered it.
Atmosphere: 2
Food: 2
Service: 2
Cleric-FX-
Pizza was not even cooked all the way doughy after calling manager said if you don't like it go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Dennis Henning
Order of pizza at 2:30 p.m. to have a delivery at 5:00 p.m. and now is 5:30 p.m. and still waiting.this be the last time I ordered from Domino's I am not happy at all. ?
I placed an order about 4:15 (today, july 1st). When I arrived, there was only one man working who i later discovered was a delivery driver. I told him I had just placed and online order and I would pay after it was done because it seemed he had a lot going on. Thats when I realized he was a delivery driver and had to take the the pizza that just got out to the customer. At that point I thought there was literally noone else in the store. At this point its 4:30, my pizza has not been started and there's noone answering ohones/making pizzas/ checking people out. Eventually a young lady comes out of the bathroom ( mind you , she was in there before I got there, and then 15 min after I had been there is when she got out, I ain't gunna comment on anyone's bathroom habits necessarily but you get my point) she walks, slowly, to help yhe person at the counter. When thats done. She asks me what the name on my orderwas, i told her, and then she continues to set up her phone, and speaker and then seems more interested in picking a song instead of helping the customer( me). Ive worked in the service industry long enoigh to know when and when not to be upset about customer service by particular individuals and unfortunately this just really upset me.
Stuffed crust is really great!!!!
Even the next day. ;)
Worse sandwich I have ever had
Great food and friendly workers
They never disappoint!, we've had great service and food was good
I ordered delivery from this place and they double charged me. What's worse is that they refused to refund the double charge. Horrible place don't order or go here if you like to keep your money.
Thank you and sorry for the mix up. I know now how good both breads are. Greatly appreciated and thanks again.
Lemme tell you about this place-- and, full disclosure, I used to work there-- it's great. Maybe sometimes the pizzas come late, maybe sometimes you get a wrong order. But, like I said, I worked there, and they really do care about your order, they care about your satisfaction, and they care about getting it right. The manager has no problem issuing credit for mismade pizzas, or making something fresh and sending it back out. Someone's always keeping an eye on the food prep area to make sure the ingredients are fresh and the pizzas are being made correctly.
The inside of that restaurant is SPOTLESS, and I know because I had to clean it. In my entire time there, I never saw any kind of mold, grime, pests, not even a little line of ants in the lobby. The issue here is that Wheeling serves a HUGE area (all of the East Side!) and because the job is high pressure and they only want the best people, sometimes there's not enough staff on hand.
But every day that I was in that place I saw people working as hard as they could, as fast as they could, to get orders out on time. These days I order from them every couple of months, because the pizzas are good and affordable, and because I know they care about their customers.
You guys have seen my other posts. You know that if someone doesn't treat me right, I burn them to the ground in the reviews. These guys just want you to have some pizza.
(no, I'm not trying to get my job back. I don't ever wanna fall down someone's front steps ever again.)
Parking: Plenty of space right out front, except on Wednesdays when the dance studio next door has a thing going on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch, Pepperoni Pizza, Lava Cake
The night of the Mike Tyson vs Jake Paul we ordered 3 large pizzas at 6 was told 20- 30 minutes. Never got a phone call or anything notification saying the order was ready. I kept checking in on the app and it just said it was started never marked completed. Called a restaurant a rude person told me that the order had been done for over an hour. When I told them that the app was messed up they told me they’re not it and if it was a problem when I got there they’re remake it. Had to deal with the rude person in the store and had cold dry pizza that I had to then wait for to be remade again. Overall a shitty experience.!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Great pizza and parmesan bites tonight, hit the spot!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Usually I don't have much to say about when it comes to food from a pizza place but man this pizza lacked taste and toppings..not one of my best choices and will definitely make me think twice before ordering here anytime soon
Atmosphere: 2
Food: 2
Service: 3
So today we ordered and used a credit that they gave us. The last time we ordered the pizzas were literally SWIMMING in sauce. To the point that you couldn't even taste the pizza. The manager admitted they had new people and gave us a credit. No biggie. Stuff happens. I work in the restaurant industry, also. Today we order and as I'm calling to thank them and tell them how good today's pizza is. I open the sandwich we ordered (philly cheesesteak) and find that it's so burnt it's brown and so hard it literally breaks off. I informed the person who answered. Their response was that they come like that. ?? Well sir, if i had known they came burnt i definitely wouldn't have ordered it.
Atmosphere: 2
Food: 2
Service: 2
Pizza was not even cooked all the way doughy after calling manager said if you don't like it go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Order of pizza at 2:30 p.m. to have a delivery at 5:00 p.m. and now is 5:30 p.m. and still waiting.this be the last time I ordered from Domino's I am not happy at all. ?
they made me this mess.... do better !!!
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