Put in a mobile app order for 7:45. Arrive at 7:46, pull into stall 2 and check in. Order tracking comes up on screen. After 15 min the order tracker goes away. I wait another 5 minutes. No sign of my food anywhere. A car pulls into the stall next to me and tries to order. I hear "drive though only". I am kinda miffed at this point because I've been sitting here for 20 minutes, my info is off the screen and they couldn't update me or tell me if it was drive through?! I back out and get into the backed up drive through line where I sit for ANOTHER 30 minutes. I get up to the window and they try to tell me they were bringing it out when I pulled away. No, never happened. I was watching the employees as I was backing out. I specifically ask them how long the already bagged food had been sitting because if it had been a while I wanted it fresh. They insisted it was fresh. I get it, pull into a spot and pull out a hot dog. Not only was it cold, I ordered it a specific way which included upcharged add-ons that were not on it, and ordered with no ketchup, and there was ketchup. Pull out the Pulled Pork tots... Cold. My daughters Mozz sticks? Cold and missing marinara. Almost an hour to get food that was disgusting.I reached out via the "contact us" on the website. They only offered a coupon for a free small mozz sticks *WITH PURCHASE*. After telling them that was unacceptable after sitting an hour and the entire order was garbage, they offered to add on a single free RT44 drink WITH PURCHASE.I don't want to purchase anything. I don't want to visit Sonic again after this joke of an experience. Offering me a small portion of what I purchased *only* if I buy something else is not resolving an issue. It's insulting.
Atmosphere: 1
Food: 1
Service: 1
Cassie Lewis
$48 was an obscene price to pay, but after an eight hour shift it felt justified to feed four people.After 25 minutes our food was delivered… it didn’t take that long because it was fresh… one bite of food told us this was more than just stale, it was cold, tasted like the storage bin plastic and was small in portion size.Management was quick to refund our money, thus the 3- star service rating… but the service leading up to the interaction was below par.
Atmosphere: 1
Food: 1
Service: 3
Lyci Johnson
took literally forever to even get to the drive through speaker. 0/10 experience i’ll never come here again.
Service: 1
SavageGuy4200
The phone number done work
Andrew Karmol
Never had a bad experience here love this
Atmosphere: 4
Food: 4
Service: 4
Jess B.
First off we tried this sonics location oregon oh last week & it was closed hour & half than listed...2nd, just got food & it was horrible! Tater tots so old couldnt eat, frito chilli cheese burrito's were missing half ingredient's & the size of my pinky!! Frnch toast sticks were old & very cold/hard! Crazy like if ur not going to give the food right just dont open!
Missy Wamer
Closed 45 minutes early as soon as I pulled up to the speaker they shut the parking lot lights off. And just ignored me . Drug both my kids out in the cold just for them to do that.
Service: 1
Griffin Felder
Two female workers tried hitting us with their car and then proceeded to cuss at
Atmosphere: 1
Service: 1
Angelina Kurek
Came at 10:30 on a Friday night since I saw that they were open until midnight. Pull up and wait 5 minutes and no answer, then I pull away and see the worker sitting on his phone, he looked up and saw me and I pulled back around because there were three other cars waiting and I thought he would start working. Nope waited another 5 minutes just for everyone to pull off and he's still sitting on his phone.
Atmosphere: 1
Food: 1
Service: 1
Andrew Leslie
If ever u order food and There is a issue with your order the hospitality and the caring of sonics staff will take care of there costumers the manager named Chris is very kind and caring and fully helped me
Put in a mobile app order for 7:45. Arrive at 7:46, pull into stall 2 and check in. Order tracking comes up on screen. After 15 min the order tracker goes away. I wait another 5 minutes. No sign of my food anywhere. A car pulls into the stall next to me and tries to order. I hear "drive though only". I am kinda miffed at this point because I've been sitting here for 20 minutes, my info is off the screen and they couldn't update me or tell me if it was drive through?! I back out and get into the backed up drive through line where I sit for ANOTHER 30 minutes. I get up to the window and they try to tell me they were bringing it out when I pulled away. No, never happened. I was watching the employees as I was backing out. I specifically ask them how long the already bagged food had been sitting because if it had been a while I wanted it fresh. They insisted it was fresh. I get it, pull into a spot and pull out a hot dog. Not only was it cold, I ordered it a specific way which included upcharged add-ons that were not on it, and ordered with no ketchup, and there was ketchup. Pull out the Pulled Pork tots... Cold. My daughters Mozz sticks? Cold and missing marinara. Almost an hour to get food that was disgusting.I reached out via the "contact us" on the website. They only offered a coupon for a free small mozz sticks *WITH PURCHASE*. After telling them that was unacceptable after sitting an hour and the entire order was garbage, they offered to add on a single free RT44 drink WITH PURCHASE.I don't want to purchase anything. I don't want to visit Sonic again after this joke of an experience. Offering me a small portion of what I purchased *only* if I buy something else is not resolving an issue. It's insulting.
Atmosphere: 1
Food: 1
Service: 1
$48 was an obscene price to pay, but after an eight hour shift it felt justified to feed four people.After 25 minutes our food was delivered… it didn’t take that long because it was fresh… one bite of food told us this was more than just stale, it was cold, tasted like the storage bin plastic and was small in portion size.Management was quick to refund our money, thus the 3- star service rating… but the service leading up to the interaction was below par.
Atmosphere: 1
Food: 1
Service: 3
took literally forever to even get to the drive through speaker. 0/10 experience i’ll never come here again.
Service: 1
The phone number done work
Never had a bad experience here love this
Atmosphere: 4
Food: 4
Service: 4
First off we tried this sonics location oregon oh last week & it was closed hour & half than listed...2nd, just got food & it was horrible! Tater tots so old couldnt eat, frito chilli cheese burrito's were missing half ingredient's & the size of my pinky!! Frnch toast sticks were old & very cold/hard! Crazy like if ur not going to give the food right just dont open!
Closed 45 minutes early as soon as I pulled up to the speaker they shut the parking lot lights off. And just ignored me . Drug both my kids out in the cold just for them to do that.
Service: 1
Two female workers tried hitting us with their car and then proceeded to cuss at
Atmosphere: 1
Service: 1
Came at 10:30 on a Friday night since I saw that they were open until midnight. Pull up and wait 5 minutes and no answer, then I pull away and see the worker sitting on his phone, he looked up and saw me and I pulled back around because there were three other cars waiting and I thought he would start working. Nope waited another 5 minutes just for everyone to pull off and he's still sitting on his phone.
Atmosphere: 1
Food: 1
Service: 1
If ever u order food and There is a issue with your order the hospitality and the caring of sonics staff will take care of there costumers the manager named Chris is very kind and caring and fully helped me
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was greasy, it tasted like carnival food and the wait time was horrible.
Atmosphere: 3
Food: 1
Service: 1
Great breakfast stop. Tater tots are the best.Kid-friendliness: Great options for kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots
Can't get drive thru orders
Atmosphere: 1
Food: 1
Service: 1
Drove to this location at 10:04 PM and they were closed. Says they’re supposed to be open till 11. But they just look at you like you’re stupid.
Service: 1
The pretzels from sonic are thee best I've ever had the pleasure of eating. Its like have angels dancing on your taste buds. It's magical.
Atmosphere: 4
Food: 5
Service: 4