Pizza is my love language. My pizzas have always been good from here. My new favorite is the chicken, bacon ranch!
Denny Dalessandro
Had the absolute worst experience last night. Our food was late, it was burned, one of the dishes was beyond disgusting. That wasn’t the worst part. The worst was the service. I left a review in the app and detailed what was wrong. Then got an email for review and I left one star. That would have been well and good. However my phone rang and I recognized the number. So sent to voicemail. It rang again and again sent to voicemail. Then they called back AGAIN so I answered ti be met with the rudest most unprofessional jerk who berated me for leaving a one star review and hung up on me. So I called back and asked his name. He refused and berated me some more so now I’m looking for the owner contact information, I won’t be going back to this establishment until I speak to them and I urge everyone in Orrville to avoid until this issue is dealt with. That kind of person running a place with food. Scary thought. I hate to leave such a negative review but I have never been treated so disrespectfully and unprofessionally ever. Hoping the owner will reach out. I will attach a what I ordered vs what I got but again this wasn’t the worst part. The behavior of the employee is by far the worst part. I have also opened a case with Dominos corporate. Also screen shots showing the harassing incoming calls.
Atmosphere: 1
Food: 1
Service: 1
Tammy Cox
I do not like the call center. Now, to the important part, I hadn't ordered pizza from here for a very long time due to the poor experiences in the past. During a ladies' poker game, we decided to give it a chance, and we were pleasantly surprised! The manager is a very nice woman to speak with. She made good on a mistake that the call center had made. Keep up the good service Orrville Team!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Patrick Collins
Got our food delivered by Elizabeth, she was super fast and friendly. Everything (pizza, pasta, lava cake) arrived super hot, fresh, and was delicious!
Food: 5
Service: 5
Recommended dishes: Lava Cake
Jordan Wenger
The food was ready even though I arrived a little early. The cashier was very friendly and told me that he hopes I enjoy the food. Awesome service!
Atmosphere: 5
Food: 5
Service: 5
Marco Carrera Santiago
Best service ? and the person who helped me speaks a little Spanish, thank you
Atmosphere: 5
Food: 5
Service: 5
CM Goodrich
Everyone is always super friendly in here, but my food is correct about 60% of the time. The issues are also typically huge deviations from the original order. The day shift drivers do not follow any directions that you leave for them. Night shift does great.
Tamra Cox
Our pizza's and garlic knots were piping hot and everything tasted great! Haven't ordered for awhile due to not being impressed by the last pizza, but this order made up for it!!
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Jill Demlow
Everything is always fresh a don delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots
Jennifer Mora
I really like the hand made pan crust for a pizza. The rewards program isn't all that bad either. Employees there are polite. I have not had any incorrect orders made online, phone, or had any problems with pick up, curb, or delivery service.
Really good service but my Philly cheese steak tots where terrible, they hardly had any toppings on them and only a few pieces of meat, and burnt our sandwiches were hard as rocks and barely anything on them it definitely wasn't worth my 27 dollars or my time to drive all the way there from creston
Willaim Jones
My wife and I are always impressed with how good the pizza is! We always get the Extravagannza and have never been let down in how delicious it is. Thank you to the employees there! Bill
Pizza is my love language. My pizzas have always been good from here. My new favorite is the chicken, bacon ranch!
Had the absolute worst experience last night. Our food was late, it was burned, one of the dishes was beyond disgusting. That wasn’t the worst part. The worst was the service. I left a review in the app and detailed what was wrong. Then got an email for review and I left one star. That would have been well and good. However my phone rang and I recognized the number. So sent to voicemail. It rang again and again sent to voicemail. Then they called back AGAIN so I answered ti be met with the rudest most unprofessional jerk who berated me for leaving a one star review and hung up on me. So I called back and asked his name. He refused and berated me some more so now I’m looking for the owner contact information, I won’t be going back to this establishment until I speak to them and I urge everyone in Orrville to avoid until this issue is dealt with. That kind of person running a place with food. Scary thought. I hate to leave such a negative review but I have never been treated so disrespectfully and unprofessionally ever. Hoping the owner will reach out. I will attach a what I ordered vs what I got but again this wasn’t the worst part. The behavior of the employee is by far the worst part. I have also opened a case with Dominos corporate. Also screen shots showing the harassing incoming calls.
Atmosphere: 1
Food: 1
Service: 1
I do not like the call center. Now, to the important part, I hadn't ordered pizza from here for a very long time due to the poor experiences in the past. During a ladies' poker game, we decided to give it a chance, and we were pleasantly surprised! The manager is a very nice woman to speak with. She made good on a mistake that the call center had made. Keep up the good service Orrville Team!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Got our food delivered by Elizabeth, she was super fast and friendly. Everything (pizza, pasta, lava cake) arrived super hot, fresh, and was delicious!
Food: 5
Service: 5
Recommended dishes: Lava Cake
The food was ready even though I arrived a little early. The cashier was very friendly and told me that he hopes I enjoy the food. Awesome service!
Atmosphere: 5
Food: 5
Service: 5
Best service ? and the person who helped me speaks a little Spanish, thank you
Atmosphere: 5
Food: 5
Service: 5
Everyone is always super friendly in here, but my food is correct about 60% of the time. The issues are also typically huge deviations from the original order. The day shift drivers do not follow any directions that you leave for them. Night shift does great.
Our pizza's and garlic knots were piping hot and everything tasted great! Haven't ordered for awhile due to not being impressed by the last pizza, but this order made up for it!!
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Everything is always fresh a don delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots
I really like the hand made pan crust for a pizza. The rewards program isn't all that bad either. Employees there are polite. I have not had any incorrect orders made online, phone, or had any problems with pick up, curb, or delivery service.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Really good service but my Philly cheese steak tots where terrible, they hardly had any toppings on them and only a few pieces of meat, and burnt our sandwiches were hard as rocks and barely anything on them it definitely wasn't worth my 27 dollars or my time to drive all the way there from creston
My wife and I are always impressed with how good the pizza is! We always get the Extravagannza and have never been let down in how delicious it is. Thank you to the employees there! Bill
Atmosphere: 5
Food: 5
Service: 5
I usually get my pizza with extra sauce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Lava Cake, Pepperoni Pizza
Food was fresh made. Workers were extremely friendly and courteous. Favorite place to get lunch in the Orrville area
Great pizza...ready when promised...great staff. Ordering on line was flawless.
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