Wendy's

1716 N Perry St, Ottawa
(419) 890-9278

Recent Reviews

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Connor S

This may be the worst wendys in the country. Holy cow the service is slow as dirt, the people are completely checked out, and the food is mediocre even by fast food standards. It’s a disgrace to the community and they should be ashamed.

Atmosphere: 1

Food: 1

Service: 1

Alisha Burgei

Just spent my lunch break waiting in the drive thru for nobody even working? Looks like whoever showed up left. So are we open or not?

Atmosphere: 1

Food: 2

Service: 1

Smeckus

bring back ghost pepper ranch

Stryker TK

The workers looked annoyed and didn't want to be there. The manager was the only one that looked peppy and ready to work.

The cashier got our name wrong. They also messed up our order. We ordered a separate small fry and he never entered it on our order. We went up to tell them that they didn't enter it and they gave us a free fry.

We got there about 10:40am on a Saturday. We were an hour away from home and my youngest daughter was starving. Lunch started serving at 10:30am. We figured our food would be hot but it wasn't. Our fries tasted like they were reheated from yesterday. They were given to us cold, flavorless, and stale.

The burgers were also cold with no flavor/ seasoning. I had to put two packets on salt on mine to get a little bit of flavor.

The Frostys were perfect. We got both chocolate and vanilla and they tasted great.

We did not want to take all our food back for the issues we had because we didn't want the workers to get more upset.

It was not a good visit and we will not be going back when we are in that area

Atmosphere: 2

Food: 1

Service: 4

Michelle Buchele

Went inside yesterday 8-29-25 because the drive thru was so backed up and no one was inside to be seen. Husband and I stood there talking louder and coughing and clearing our throat for several minutes. Then 3 employees came walking in laughing from outside. I saw at least 4 flies at the counter so I wonder how many are behind the counter. 🤔🫤 Disgusting!! We left the nasty place. Health dept. will be alerted also. The clicks below are for attention to hopefully the right people.

Atmosphere: 1

Service: 1

Lodicy Trivette

There's never anyone in the drive thru, yet always waiting at least 10 minutes before anyone even takes your order then another 10minutes to get the food. Multiple messed up orders.
Get it in gear Wendy's

Atmosphere: 1

Food: 3

Service: 1

Lance Hadsell

Got food poisoning at this location. I am never eating here again.

I used to love this location, but it's like they've changed entirely to a more garbage version.

Atmosphere: 3

Food: 1

Service: 3

Meg Castillo

Slowest “fast food” I know

Atmosphere: 1

Food: 1

Service: 1

andra Davidson

We were told 4 different times that they'd be right with us while she proceeded to take her time with taking all the trash out. Lobby was empty, 2 cars in the drive thru. The young lady who spoke to us about being right with us, seemed to be having troubles with her words, seemed extremely high on more then just weed. Also wasn't wearing gloves. Gross place, left after 10+ minutes of waiting.

Atmosphere: 1

Service: 1

steve sherman

I decided to stop in and try to eat inside at this local wendys, but the staff working on Sunday 6/1/2025 had different plans. My wife and I stood at the counter for at least a few minutes while three different staff members looked at us but never acknowledged us. They never expressed they was busy but would be with us soon. Absolutely no words, so we left and went to a lot nicer fast food establishment that actually did their job and helped these hungry customers.

Atmosphere: 1

Food: 1

Service: 1

Rachel Marasch

They don’t follow directions for making coffee at this Wendy’s

Miss Understood

my husband and me come here everyday, always seems to be a disappointment lately. Recently came in and a worker had been sitting in the lobby with 2 other girls while no one else seemed to be working near the front. We stood and waited for about 15 minutes. A young man finally came from the back to the front and I had asked the name of the worker who had completely ignored the sight of us. Although she may be a nice lady, Kayla could use some work in the fast food industry. This has happened an abundance of times throughout the last couple months. Aww

Todd Basinger

My order was right. Cashiers were rude. Never said my food was done. Just spoke at me to get my food through another person. I said I was getting my drink.

Wolf Man

Worst place to eat if you want hours old food they never drop nothing fresh and they mess up orders some manager with dyed hair got here hair in my drink no hair nets is nasty.

Shawn Kuba

Went inside and waited for 10-15 mins while 2 employees were outside smoking. Nobody ever came into to help us, we left without anything. Very poor customer service.

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