Went inside yesterday 8-29-25 because the drive thru was so backed up and no one was inside to be seen. Husband and I stood there talking louder and coughing and clearing our throat for several minutes. Then 3 employees came walking in laughing from outside. I saw at least 4 flies at the counter so I wonder how many are behind the counter. 🤔🫤 Disgusting!! We left the nasty place. Health dept. will be alerted also. The clicks below are for attention to hopefully the right people.
Atmosphere: 1
Service: 1
Lodicy Trivette
There's never anyone in the drive thru, yet always waiting at least 10 minutes before anyone even takes your order then another 10minutes to get the food. Multiple messed up orders. Get it in gear Wendy's
Atmosphere: 1
Food: 3
Service: 1
Lance Hadsell
Got food poisoning at this location. I am never eating here again.
I used to love this location, but it's like they've changed entirely to a more garbage version.
Atmosphere: 3
Food: 1
Service: 3
Meg Castillo
Slowest “fast food” I know
Atmosphere: 1
Food: 1
Service: 1
andra Davidson
We were told 4 different times that they'd be right with us while she proceeded to take her time with taking all the trash out. Lobby was empty, 2 cars in the drive thru. The young lady who spoke to us about being right with us, seemed to be having troubles with her words, seemed extremely high on more then just weed. Also wasn't wearing gloves. Gross place, left after 10+ minutes of waiting.
Atmosphere: 1
Service: 1
steve sherman
I decided to stop in and try to eat inside at this local wendys, but the staff working on Sunday 6/1/2025 had different plans. My wife and I stood at the counter for at least a few minutes while three different staff members looked at us but never acknowledged us. They never expressed they was busy but would be with us soon. Absolutely no words, so we left and went to a lot nicer fast food establishment that actually did their job and helped these hungry customers.
Atmosphere: 1
Food: 1
Service: 1
Rachel Marasch
They don’t follow directions for making coffee at this Wendy’s
Miss Understood
my husband and me come here everyday, always seems to be a disappointment lately. Recently came in and a worker had been sitting in the lobby with 2 other girls while no one else seemed to be working near the front. We stood and waited for about 15 minutes. A young man finally came from the back to the front and I had asked the name of the worker who had completely ignored the sight of us. Although she may be a nice lady, Kayla could use some work in the fast food industry. This has happened an abundance of times throughout the last couple months. Aww
Todd Basinger
My order was right. Cashiers were rude. Never said my food was done. Just spoke at me to get my food through another person. I said I was getting my drink.
Wolf Man
Worst place to eat if you want hours old food they never drop nothing fresh and they mess up orders some manager with dyed hair got here hair in my drink no hair nets is nasty.
Went inside and waited for 10-15 mins while 2 employees were outside smoking. Nobody ever came into to help us, we left without anything. Very poor customer service.
Mark Black
Food was very good. Meets Dave's classic standards.
Lisa Drerup
Ordered single with pickle ketchup and lettuce. Got tomato onion pickle & mayo. No one else in line. Why’s it so hard??
Kyrios
I dont usually care enough to leave reviews but I eat here all the time , this place almost never gets my order right , fries are always old and cold to the point I stopped getting them , it's not always bad , but most of the time it is , recently ordered door dash from here , they forgot a frosty , added a 10pc nugget I never ordered , forgot sauce , napkins , and refused to answer the phone when I called , Horribly managed
Atmosphere: 1
Food: 1
Service: 1
Michael Cellar
How do you have a Wendy's restaurant and not have a door handle on your door for customers to come in...get it together Ottawa you guys are becoming the scum of North West Ohio step your game up a little bit Putnam county Lima's way nicer than Ottawa now
Went inside yesterday 8-29-25 because the drive thru was so backed up and no one was inside to be seen. Husband and I stood there talking louder and coughing and clearing our throat for several minutes. Then 3 employees came walking in laughing from outside. I saw at least 4 flies at the counter so I wonder how many are behind the counter. 🤔🫤 Disgusting!! We left the nasty place. Health dept. will be alerted also. The clicks below are for attention to hopefully the right people.
Atmosphere: 1
Service: 1
There's never anyone in the drive thru, yet always waiting at least 10 minutes before anyone even takes your order then another 10minutes to get the food. Multiple messed up orders.
Get it in gear Wendy's
Atmosphere: 1
Food: 3
Service: 1
Got food poisoning at this location. I am never eating here again.
I used to love this location, but it's like they've changed entirely to a more garbage version.
Atmosphere: 3
Food: 1
Service: 3
Slowest “fast food” I know
Atmosphere: 1
Food: 1
Service: 1
We were told 4 different times that they'd be right with us while she proceeded to take her time with taking all the trash out. Lobby was empty, 2 cars in the drive thru. The young lady who spoke to us about being right with us, seemed to be having troubles with her words, seemed extremely high on more then just weed. Also wasn't wearing gloves. Gross place, left after 10+ minutes of waiting.
Atmosphere: 1
Service: 1
I decided to stop in and try to eat inside at this local wendys, but the staff working on Sunday 6/1/2025 had different plans. My wife and I stood at the counter for at least a few minutes while three different staff members looked at us but never acknowledged us. They never expressed they was busy but would be with us soon. Absolutely no words, so we left and went to a lot nicer fast food establishment that actually did their job and helped these hungry customers.
Atmosphere: 1
Food: 1
Service: 1
They don’t follow directions for making coffee at this Wendy’s
my husband and me come here everyday, always seems to be a disappointment lately. Recently came in and a worker had been sitting in the lobby with 2 other girls while no one else seemed to be working near the front. We stood and waited for about 15 minutes. A young man finally came from the back to the front and I had asked the name of the worker who had completely ignored the sight of us. Although she may be a nice lady, Kayla could use some work in the fast food industry. This has happened an abundance of times throughout the last couple months. Aww
My order was right. Cashiers were rude. Never said my food was done. Just spoke at me to get my food through another person. I said I was getting my drink.
Worst place to eat if you want hours old food they never drop nothing fresh and they mess up orders some manager with dyed hair got here hair in my drink no hair nets is nasty.
Restaurantji Recommends
Went inside and waited for 10-15 mins while 2 employees were outside smoking. Nobody ever came into to help us, we left without anything. Very poor customer service.
Food was very good. Meets Dave's classic standards.
Ordered single with pickle ketchup and lettuce. Got tomato onion pickle & mayo. No one else in line. Why’s it so hard??
I dont usually care enough to leave reviews but I eat here all the time , this place almost never gets my order right , fries are always old and cold to the point I stopped getting them , it's not always bad , but most of the time it is , recently ordered door dash from here , they forgot a frosty , added a 10pc nugget I never ordered , forgot sauce , napkins , and refused to answer the phone when I called , Horribly managed
Atmosphere: 1
Food: 1
Service: 1
How do you have a Wendy's restaurant and not have a door handle on your door for customers to come in...get it together Ottawa you guys are becoming the scum of North West Ohio step your game up a little bit Putnam county Lima's way nicer than Ottawa now
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcmuffin
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