Dunkin'
6317 Pearl Rd, Parma Heights
(440) 845-2208
Recent Reviews
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I recently stopped by this cozy coffee shop and was blown away by the excellent service! Zach, the barista, was friendly, attentive, and crafted a fantastic latte. The atmosphere was warm and inviting, making it the perfect spot to catch up on work or relax with friends. Highly recommend!" 5/5 stars
Atmosphere: 5
Food: 5
Service: 5
Fast friendly hott
Atmosphere: 5
Food: 5
Service: 5
I love all kinds of donuts, very delicious.
Atmosphere: 5
Food: 5
Service: 5
Perfect coffee, pleasant staff
Atmosphere: 5
Food: 5
Service: 5
Ate and met a nice old couple
Atmosphere: 5
Food: 5
Service: 5
Convenient and
Atmosphere: 5
Food: 5
Service: 5
prices are soooooo high... we rarely go here anymore
Food: 5
Service: 5
Recommended dishes: Bagel
Almost doubled the price of hash browns? Went from .89$ to 1.59$..ridiculous
the workers have been nice but i cannot stand anymore how long it takes even with only one other person in the drive thru. literally either hire more people or figure a way to make it go faster because i never have this problem anywhere else and the only thing i order is an iced coffee
Always out of cinnamon raisin bagels...walk service is slow as they cater to drive thru
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Cashier rang me up for the wrong dougnuts and almost wrong me up the wrong coffee too.
I stopped this morning ordered a bacon / egg cheese wrap and 3lemon filled donuts . When I got home the donuts had cream filling. I tried calling but no one would answer the phones. I also think I am going to take a break from this place, maybe they can figure it out. NO I did NOT eat them nasty donuts ( my opinion) it wasn’t what I ordered I live 15 miles away and I threw them in the garbage YUK !!!! Please atleast answer the phone and except responsibility for your own screw up, refund the money or make it right !! I’m seriously disappointed
Atmosphere: 4
Food: 4
Service: 2
Ordered a couple coffees, the girl at the window was extremely polite and had a smile when interacting. Great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Egg and Cheese, Croissant
Sinthia is great, orientation was not so much, it was all over the place, bless her heart she clearly has anxiety, but it probably only needed to be a few hrs. I didn't appreciate being spoken to like a child during orientation, I'm not a visual learner, I'm a hands on learner, so I decided not to accept the position due to the attitude I got at orientation.
Atmosphere: 5
Food: 5
Service: 5
All of the staff were friendly, very helpful and the speed of service at this location was fabulous. We were in and out in 10 minutes, the drive thru was packed and you would have never known.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Iced Macchiato
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