Dunkin'

6317 Pearl Rd, Parma Heights
(440) 845-2208

Recent Reviews

Ian Estok

Had to wait like 7 minutes which isn't bad for the morning rush great staff

Fred Bucheit

Very good food and service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Munchkins Donut Hole Treats

Darryl Naypauer

Pulled into the drive thru waited 10 minutes and the line never moved try to go inside told me I needed online order to come in went out back in line waited 5 more minutes than gave up and left

J. C.

The drive through every morning is extremely slow. There staff need to move faster.

Rebecca

It was great no complaints about staff BUT the stickers at the window looks very unprofessional and

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Croissant

Courtney Smith

I’m sorry I am never the type of person who gets upset about these type of things. I worked at arbys for 5 years as a shift manager. I understand you get busy i understand it’s overwhelming but you still can not talk to people the way this man talk to me at the speaker. He was a taller man he was on window on Saturday at 12ish around the time I went in. He said not even “hello” or “one moment please” I was told “give me a moment” okay understandable it was a busy time. I’m very patient I gave this man 7 minutes so he can take a “moment” i then asked “are you still here” his response was “I told you I need a moment” then I pull up to the window I added hash browns to my order with the points on the dunkin app when I put my coffee order in. Well I did not receive it. Then man asked me what I’m waiting for I tell him my hash browns he’s like well you didn’t order them. I said okay but then can I receive my points back if I’m not getting them walks away for a second comes back “ya i don’t know guess you’ll have to call” I just sped of at this moment. I don’t come to dunkin to be talk to how every the please to talk to their customers. Honestly it’s very disappointing seeing this as a fast worker in my pass.

Atmosphere: 1

Service: 1

Artie Weldon

Love the Coffee and Drinks

Lenka Burns

We just got some cocoaWe were able to put whatever flavoring in we want & it turned out

Atmosphere: 3

Service: 4

Recommended dishes: Apple Fritter, Sweet Black Pepper Breakfast Sandwich, Wake-Up Wrap - Sweet Black Pepper Bacon

Brandon Houn

Terrible food service and drinks. Close it down.

Atmosphere: 1

Food: 1

Service: 1

arunkumar muthusamy

The hash browns smelled meat or fish whatever. Trust this place would maintain veg and non veg separate. But disappointed. Had to trash both large hash browns. PatheticVegetarian options: Vegetarian options are stinking with meat or fish smell from the oil

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Donuts

Nicole Rebrovich

Great coffee. Super slow service. Honestly

Food: 5

Service: 1

Katona01 l

Quick service great ice

Atmosphere: 5

Service: 5

aktel bangla

I ordered small hazelnut hot but I don’t got hazelnut. It’s very disappointing. It’s disgusting.

Atmosphere: 1

Food: 1

Service: 1

Debbie Ellis

Lex was very professional and her customer service should be rated higher than a five!!! She definitely deserves a raise for sure!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Egg and Cheese

Sirch Sullers

I always go inside to order and it's usually slower service than expected since I am usually the only customer there. I think they focus on the drive thru.

Atmosphere: 3

Food: 4

Service: 3

Load More