Ordered a medium and got something barely bigger than a personal , I'm probably not ordering from here anymore after this.The immortal words of Thanos. I'll do it myself.
Atmosphere: 2
Food: 2
Service: 2
Derek McCormick
Best around for the
Atmosphere: 5
Food: 5
Service: 5
Bearded Bandito
Order from here pretty regularly. Probably the best chain place in the area. Decent food at a decent price. Also nice delivery guys and usually pretty fast.
Matthew Cox
The Staff is AMAZING and always
Atmosphere: 5
Food: 5
Service: 5
Kellie Barry
My name is atlas barryParking: Never have a problem and I always pull up park right by the doorKid-friendliness: I have 3 kids and they love it and the staff is always so caring and nice friendly towards my kidsWheelchair accessibility: I'm not but I've been paralyzed with my legs on a wheelchair and it's hard for me to walk at times so I love how I always can park right up in frontFront
I have ordered from this location a few times, the food is usually good but order from yesterday had a hair in the cheesy bread. ?
Atmosphere: 4
Food: 3
Service: 3
Sirch Sullers
The last 2 times I have ordered delivery I didn't receive my 2 liter beverage. I called and they said they would bring it and they never did. So much for the $2.99X 2 I am out of and probably shouldn't have tipped 30%. Fool me twice shame on me.
Service: 1
bridget drury
We ordered tonight as we have done many times before. After we placed our online order we got a email confirmation giving us a promise time of 6:05. I called the restaurant at 6:28 because we had not yet received our delivery. I was told by the young lady that answered that they had 15 orders and one delivery driver. I asked if our pizza would even be warm by the time we got it and she said yeah it’s in a bag that keeps them warm. Our pizza finally arrived at 7:08. There was no apology that our pizza was over an hour late. Also our pizza was not hot or even warm and was room temperature when we received it. We frequent Marco's specifically because I have a son with autism and a cheese pizza from Marco’s is one of the very few foods he eats. By the time our pizza arrived my child was in a full meltdown because we told him it was supposed to be here an hour prior and he refused the food because it was no longer warm.I understand establishments are short staffed lately but why give a PROMISE time as if fully staffed when there is no chance it will arrive at that time. Even if it is automated basic customer would be to notify your customer and alert them of the delay.This location ruined our night and if you know anything about children with ASD may have caused us to lose one of our son’s safe foods.
Food: 1
Service: 1
Wes VanMeter
Ordered two pizzas and cheesy bread at 5:35. Promised delivery by 6:05. Called the store at 6:30 to see where our order was at. I was told it was out for delivery and we should see it soon. Called again at 7:10 to see where our order was at. I was told we only have one driver today. Marco's should not give a promised time of 30min to people if you're short handed, but at the same time, in customer service, any personnel issues are not the customers problem. Nothing was offered for the inconvenience. Order arrived at 7:15, cold and 1hr and 40min after I ordered it. Microwaved Marco's pizza for $32. 6287 Pearl Rd, Cleveland location.
Made perfectly and in a timely manner. The staff obviously takes pride in putting out a great pizza and that is much appreciated.
Nancy C
Filthy entrance and the walk to the restroom is even more filthy. Sorry I had already placed my order but in all fairness the pizza was good.
Atmosphere: 1
Food: 4
Service: 4
David Coleman
Awesome Pizza Perfect sauce,best wings ever with a great price. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe, Chicken Wings
K O
I hate to leave a bad review but Marcos what’s with not cutting the pizza into slices. I had to cut the pizza into slices my self and that’s unacceptable in my book to serve me pizza that’s
Food: 1
Carrie Clark
My favorite neighborhood pizza chain. Always friendly and always fresh, with prices you really can't beat, they never disappoint!
Ordered a medium and got something barely bigger than a personal , I'm probably not ordering from here anymore after this.The immortal words of Thanos. I'll do it myself.
Atmosphere: 2
Food: 2
Service: 2
Best around for the
Atmosphere: 5
Food: 5
Service: 5
Order from here pretty regularly. Probably the best chain place in the area. Decent food at a decent price. Also nice delivery guys and usually pretty fast.
The Staff is AMAZING and always
Atmosphere: 5
Food: 5
Service: 5
My name is atlas barryParking: Never have a problem and I always pull up park right by the doorKid-friendliness: I have 3 kids and they love it and the staff is always so caring and nice friendly towards my kidsWheelchair accessibility: I'm not but I've been paralyzed with my legs on a wheelchair and it's hard for me to walk at times so I love how I always can park right up in frontFront
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar, Chicken Dippers, Chicken Wings, Hawaiian Chicken, Build Your Own, Cinnasquares, Steak and Cheese, Cheezybread, Vanilla Icing Packet
Just can't get my sauce order
Food: 5
Recommended dishes: Chicken Wings
I have ordered from this location a few times, the food is usually good but order from yesterday had a hair in the cheesy bread. ?
Atmosphere: 4
Food: 3
Service: 3
The last 2 times I have ordered delivery I didn't receive my 2 liter beverage. I called and they said they would bring it and they never did. So much for the $2.99X 2 I am out of and probably shouldn't have tipped 30%. Fool me twice shame on me.
Service: 1
We ordered tonight as we have done many times before. After we placed our online order we got a email confirmation giving us a promise time of 6:05. I called the restaurant at 6:28 because we had not yet received our delivery. I was told by the young lady that answered that they had 15 orders and one delivery driver. I asked if our pizza would even be warm by the time we got it and she said yeah it’s in a bag that keeps them warm. Our pizza finally arrived at 7:08. There was no apology that our pizza was over an hour late. Also our pizza was not hot or even warm and was room temperature when we received it. We frequent Marco's specifically because I have a son with autism and a cheese pizza from Marco’s is one of the very few foods he eats. By the time our pizza arrived my child was in a full meltdown because we told him it was supposed to be here an hour prior and he refused the food because it was no longer warm.I understand establishments are short staffed lately but why give a PROMISE time as if fully staffed when there is no chance it will arrive at that time. Even if it is automated basic customer would be to notify your customer and alert them of the delay.This location ruined our night and if you know anything about children with ASD may have caused us to lose one of our son’s safe foods.
Food: 1
Service: 1
Ordered two pizzas and cheesy bread at 5:35. Promised delivery by 6:05. Called the store at 6:30 to see where our order was at. I was told it was out for delivery and we should see it soon. Called again at 7:10 to see where our order was at. I was told we only have one driver today. Marco's should not give a promised time of 30min to people if you're short handed, but at the same time, in customer service, any personnel issues are not the customers problem. Nothing was offered for the inconvenience. Order arrived at 7:15, cold and 1hr and 40min after I ordered it. Microwaved Marco's pizza for $32. 6287 Pearl Rd, Cleveland location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Made perfectly and in a timely manner. The staff obviously takes pride in putting out a great pizza and that is much appreciated.
Filthy entrance and the walk to the restroom is even more filthy. Sorry I had already placed my order but in all fairness the pizza was good.
Atmosphere: 1
Food: 4
Service: 4
Awesome Pizza Perfect sauce,best wings ever with a great price. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe, Chicken Wings
I hate to leave a bad review but Marcos what’s with not cutting the pizza into slices. I had to cut the pizza into slices my self and that’s unacceptable in my book to serve me pizza that’s
Food: 1
My favorite neighborhood pizza chain. Always friendly and always fresh, with prices you really can't beat, they never disappoint!