Wendy's
$ • Fast Food, Burgers
Hours:
6530 Pearl Rd, Parma Heights
(440) 991-1075
About Wendy's
Customers' Favorites
Wendy's Reviews
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food uncooked tried to call to talk to a manager got hung up on must have took the phone off the hook because the line is now busy
How is food not fresh and there's a line wrapped around the Building and a 20 minute wait???
My food needs a little extra TLC, because I need allergen contamination prevention procedures. I always try to go at a non-busy time so that normal business volume is not inconvenienced by me. The staff do a super job of making sure my food is as safe as physically possible in a shared environment. Mad props for caring about customer safety!
Menu
Hours
| Monday | 6:30AM - 12AM |
| Tuesday | 6:30AM - 12AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | 6:30AM - 12AM |
| Friday | 6:30AM - 12AM |
| Saturday | 6:30AM - 12AM |
| Sunday | 6:30AM - 12AM |
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Wendy's, a popular fast-food restaurant, offers a mix of customer experiences. The food, particularly the "chicky sammich," is praised for its freshness and deliciousness. However, the overall dining experience is often hindered by staffing-related issues. Customers report feeling that the employees seem overwhelmed, leading to long wait times and order mix-ups. Despite these challenges, the restaurant's cleanliness and atmosphere have been improved, with one reviewer describing the new dining room as "clean and very nice."
The mobile app ordering experience has been mixed, with some customers reporting difficulties with the app and having to go inside to pick up their orders. On the other hand, some customers have had positive experiences, with the staff being helpful and accommodating, even addressing any inconveniences. The restaurant appears to be understaffed at times, which further contributes to the less-than-ideal customer experience.
Overall, Wendy's offers a mix of positive and negative experiences, with the quality of the food being a consistent highlight, while the staffing and service issues remain a challenge.