Wendy's

Name: Wendy's
Address: 6530 Pearl Rd, Parma Heights, Ohio, 44130, US
Telephone: (216) 673-4779
Price range: $
Rating: 2.1

$ • Fast Food, Burgers

Hours:
6530 Pearl Rd, Parma Heights
(216) 673-4779

Menu Order Online

About Wendy's

Wendy's, a popular fast-food restaurant, offers a mix of customer experiences. The food, particularly the "chicky sammich," is praised for its freshness and deliciousness. However, the overall dining experience is often hindered by staffing-related issues. Customers report feeling that the employees seem overwhelmed, leading to long wait times and order mix-ups. Despite these challenges, the restaurant's cleanliness and atmosphere have been improved, with one reviewer describing the new dining room as "clean and very nice."

The mobile app ordering experience has been mixed, with some customers reporting difficulties with the app and having to go inside to pick up their orders. On the other hand, some customers have had positive experiences, with the staff being helpful and accommodating, even addressing any inconveniences. The restaurant appears to be understaffed at times, which further contributes to the less-than-ideal customer experience.

Overall, Wendy's offers a mix of positive and negative experiences, with the quality of the food being a consistent highlight, while the staffing and service issues remain a challenge.