Wendy's

6530 Pearl Rd, Parma Heights
(440) 991-1075

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Recent Reviews

I ordered breakfast through the Wendy’s mobile app to take advantage of a special offer. When I arrived at the drive-thru and let them know I had a mobile order, they told me I had to come inside to pick it up. That kind of defeats the convenience of using the app, especially when I was already at the window.

Once I went inside, my order was sitting on the front counter — no wait, which I appreciated. The food itself was fresh and delicious, so no complaints...
Food is great and the new dining room is clean and very nice. Service is the issue. Either understaffed or poor staffing has a HUGE slow down on food coming out. Takes around 25 minutes to get an order inside.
Tried to order on app and for some reason it would not go through. I went to the drive thru and the young man and manager were extremely nice, said I did it correct and were nice enough to take care of me with no waiting or pulling ahead. Did not charge me for my inconvenience. I tipped the young man working the window $5.00 for his time and effort to make me a happy and now a return customer. Great people at Parma, Pearl Road location.

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