First thanks for bringing back potatoe cakes BUT maybe don't cook in same oil as fish some people can't or like fish 🤔
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Potato Cakes
Dave
At 6:00 Friday the line for the drive thru was out into Snow Road. It took me 20 mins just to get to the order speaker to place my order. It took an additional 10 minutes to get to the payment window. When I went to pay, they had the wrong order waiting. 4 minutes later I was given my food WITHOUT anything being said, like I'm sorry for the delay/mix-up. Extremely disappointed. You have one window and no indoor dinning available. Who is running this location?
I had another bad experience yesterday. 2/24/22 Went into the store to purchase my food. The service was a bit better this time. I paid with a gift card that I thought had $15.00 left on it. My bill should have been $15 even. I gave her the gift card and she said I owed a $1.20 more. Thinking that I probably misread my gift card, I paid. When I got home and checked my receipt I found that I was charged for, dine in, service. It's not as much about the money as the principal. I was charged tax on tax-free food.
I had another bad experience today 6/1 /22 I went to the store to purchase dinner and decided to go in rather than use the drive-thru window. They didn't seem to be very busy. I placed my order and was told that they did not have any roasted chicken sandwiches. I opted to go with the fried chicken. The sandwich was supposed to be a bacon Swiss chicken sandwich with honey mustard. I asked if I could have the sandwich with no honey mustard, instead he gave me the mustard with no Swiss cheese. This seems to happen at this location a lot. Hope they can get a handle on this with maybe more training of the person who is taking the orders.
11/21/2024 after remodeling this location the atmosphere is much better. Food is about the same but fries are always cold. Service is usually pretty good today though I did have a small issue which I believe was a new employee. Not holding this against anyone but I feel new employees should be trained better before running the service counter by themselves.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef
Dawn Henry
Very nice workers
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
Mya Lee
Gave me old food. Wasn't hot. And messed up my order.
Atmosphere: 1
Food: 1
Service: 1
Burr Lee
I wouldn’t apply at Arby’s they will give ur number and important info out and u will get over 100 or more robo calls everyday
John scheffer
We go to Arby's because the menu is easy to read and the food is great
Atmosphere: 5
Food: 5
Service: 5
Shepherdtess Rose E Pruitt Wells
Food fresh, fast service, clean environment, employees loved their jobs, and were very friendly. They accommodate you on your orders; I asked for sauerkraut on my sandwich, and they didn't argue or say no. They got permission. I was pleased
Atmosphere: 5
Food: 5
Service: 5
Richard Vallee
It was nice to see the potato cakes back it was a dumb move to get rid of them
Food came out fast, but fries and nuggets tasted like they were fried on old oil. Walking inside is kinda gross, the floor sticks to your shoes, ateast today it did today. Lady at the counter was friendly, but place looks like it needs upkeep. Tables inside were not clean.
First thanks for bringing back potatoe cakes BUT maybe don't cook in same oil as fish some people can't or like fish 🤔
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Potato Cakes
At 6:00 Friday the line for the drive thru was out into Snow Road. It took me 20 mins just to get to the order speaker to place my order. It took an additional 10 minutes to get to the payment window. When I went to pay, they had the wrong order waiting. 4 minutes later I was given my food WITHOUT anything being said, like I'm sorry for the delay/mix-up. Extremely disappointed. You have one window and no indoor dinning available. Who is running this location?
I had another bad experience yesterday. 2/24/22 Went into the store to purchase my food. The service was a bit better this time. I paid with a gift card that I thought had $15.00 left on it. My bill should have been $15 even. I gave her the gift card and she said I owed a $1.20 more. Thinking that I probably misread my gift card, I paid. When I got home and checked my receipt I found that I was charged for, dine in, service. It's not as much about the money as the principal. I was charged tax on tax-free food.
I had another bad experience today 6/1 /22
I went to the store to purchase dinner and decided to go in rather than use the drive-thru window. They didn't seem to be very busy. I placed my order and was told that they did not have any roasted chicken sandwiches. I opted to go with the fried chicken. The sandwich was supposed to be a bacon Swiss chicken sandwich with honey mustard. I asked if I could have the sandwich with no honey mustard, instead he gave me the mustard with no Swiss cheese. This seems to happen at this location a lot. Hope they can get a handle on this with maybe more training of the person who is taking the orders.
11/21/2024 after remodeling this location the atmosphere is much better. Food is about the same but fries are always cold. Service is usually pretty good today though I did have a small issue which I believe was a new employee. Not holding this against anyone but I feel new employees should be trained better before running the service counter by themselves.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef
Very nice workers
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
Gave me old food. Wasn't hot. And messed up my order.
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t apply at Arby’s they will give ur number and important info out and u will get over 100 or more robo calls everyday
We go to Arby's because the menu is easy to read and the food is great
Atmosphere: 5
Food: 5
Service: 5
Food fresh, fast service, clean environment, employees loved their jobs, and were very friendly. They accommodate you on your orders; I asked for sauerkraut on my sandwich, and they didn't argue or say no. They got permission. I was pleased
Atmosphere: 5
Food: 5
Service: 5
It was nice to see the potato cakes back it was a dumb move to get rid of them
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Potato Cakes, Half Pound Roast Beef
Food came out fast, but fries and nuggets tasted like they were fried on old oil. Walking inside is kinda gross, the floor sticks to your shoes, ateast today it did today. Lady at the counter was friendly, but place looks like it needs upkeep. Tables inside were not clean.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Curly Fries, Kids Meal
Good location
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Potato Cakes, Smokehouse Brisket, Roast Beef Slider, Curly Fries, Roast Beef
Restaurantji Recommends
No happy hour at this location they said!
THEY NEVER GIVE COUPONS!!!
Service: 1
Wraps are mediocre
Atmosphere: 4
Food: 3
Service: 5
Love there milkshake s
No common sense you order 2 orders of mozzarella an they give you bbq sauce an not marinara none in the bag at all it not that hard
Tasty and cool.
Atmosphere: 5
Food: 5
Service: 5
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