Awful food swimming in sauce then a small bug crawls out from in between my bun. Call to ask for refund d get accused of being g one of theose people that does this all the time. So very rude.
Atmosphere: 1
Food: 1
Service: 1
No One
Arby's might have the beef but you're not going to get any of it got a beef and cheddar no beef no cheddar
Food: 1
Service: 3
Cheryl Mcmillen
Parking sucks it's in the back of the building. The young girl behind the counter just stared at my son and me waiting for us to order, no greeting, no smile,no hello, welcome to Arby's can I take your order, nothing. Good was cold. The seating area was clean and modern.
Vegetarian options: Arby's has the beef.
Parking: Parking sucks it's in the way back of the building
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Loaded Curly Fries, Andy's Mint Shake, Roast Beef
Eric Zimerla
Way too much cheese. Probably could have asked for light cheese
I was highly disappointed and traumatized by the drive thru service from this location. I lay here, sick as a dog, the only joy I can think of is a milkshake from Arby's. My boyfriend was kind enough to fulfill this dying wish of mine and dragged himself out to this location at 11:25PM. He sits there, baffled, as no one talks to him in the speaker for a good few minutes before dropping the bomb that they are closed. According to the website, they should be open til 1AM , so we both were upset by this fraudulent advertisement of hours. If you're ever in dire need of a milkshake late at night, seek elsewhere unless you want to be disappointed.
Atmosphere: 1
Food: 1
Service: 1
Susan Worrell
I went in and ordered so that I had a minute to look at the menu board. Speedy and efficient with a smile.
visited this place today, ordered food to go, the cashier Jessica (I apologize if I made a mistake in the name) was a very friendly and nice lady, while I was waiting for my order, she managed to solve the problem with uber food, also pack my order and serve people, very responsive person, I waited for my food for 7 minutes and that very fast, but she apologized for the wait
Atmosphere: 5
Food: 4
Service: 5
Kim A
Very good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Roast Beef, Classic Beef 'N Cheddar, Crinkle Fries Medium
Angela Piter
They don't listen. I asked for a half pound beef and cheddar meal and a loaded curly fries. Got loaded curly fries and half pound beef and cheddar. No curly fries for my meal.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Roast Beef
Steve Lavinski
This is a great location to eat. The manager there seems to be always working whenever I stop in. I swear the guy lives there. Arby's overall menu is probably the best when it comes to fast food in my opinion. When Armageddon hits, hope Arby's is the last standing fast food chain. Their menu is pretty diverse and everything on it is very good. I only have one "beef" with Arby's. Bring back the potato cakes!!!!
Very Inconsistent with their sandwiches. You can go one day and the portions will be fine, go the next day and it will be half the size. The employees are nice here tho, but nice doesn't fix the problem here.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Roast Beef
Brad Fini
The food and service was wonderful. I normally don’t go to this Arby’s location but I was forced out of my norm because another Arby’s ran out of fish.The gentleman who took my order was extremely friendly. The food was prompt and seemed fresh. The parking lot is not very conducive to diners eating in the restaurant as the entrance/exit lane is narrow.
Atmosphere: 5
Food: 5
Service: 5
Tyler Cleveland
My bad experience with this location started with something that was probably out of the locations control. I had placed a pick up order in the application, I had a pick up time set to account for my 10 min drive to the location and the app flipped it back to ASAP. I called the location and they said "well I can't do anything about that" and we ended our conversation.I figured I'd take the L and not get my food fresh and hot but rushed to get there and I arrived 8 mins after the time the app told me the food would be ready.We drive home and our order is missing the fries. I spent $25 on food. In the past with more competently ran stores, they'll remake your food due to the food no longer being of the stores standards. So I drive back to the store, pretty upset but sure that the location would make it right.I get to the location, explain my situation to the gentleman who bagged my food. Who seems willing to address. He walks back and after a brief powwow with his co-workers, the manager comes out. Manager advises that the food was sitting for 20 mins before I came to pick it up. Which is false. I ask again if they can remake the food given my commute. They continue to justify that they cannot remake my food rather than taking care of the upset customer. I then requested a refund which I was directed to the app to do. They made my fries and I left the store after time wasted and my $25 in food nearly inedible.In an era where more and more people my age refuse to dine out as it has gotten too expensive compared to grocery shopping, shoddy customer service like this cannot be the norm. It's not like the fries are $1 a piece like they used to be, this was $5 of a $25 meal. In my 14 years working customer service jobs and many many lunch breaks over the years, I have never been so disappointed in a location.Update 3/14 : Mike the General Manager was extremely accommodating to resolve the issue. Due to this I added three stars to my review. Will return to Arby's in the future due to his accomodation.
Atmosphere: 4
Food: 3
Service: 4
Sally Secriskey
Cold inside restaurant.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Arby's Signature Sandwiches, Andy's Mint Shake, Roast Beef
Awful food swimming in sauce then a small bug crawls out from in between my bun. Call to ask for refund d get accused of being g one of theose people that does this all the time. So very rude.
Atmosphere: 1
Food: 1
Service: 1
Arby's might have the beef but you're not going to get any of it got a beef and cheddar no beef no cheddar
Food: 1
Service: 3
Parking sucks it's in the back of the building. The young girl behind the counter just stared at my son and me waiting for us to order, no greeting, no smile,no hello, welcome to Arby's can I take your order, nothing. Good was cold. The seating area was clean and modern.
Vegetarian options: Arby's has the beef.
Parking: Parking sucks it's in the way back of the building
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Loaded Curly Fries, Andy's Mint Shake, Roast Beef
Way too much cheese. Probably could have asked for light cheese
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Loaded Curly Fries, Roast Beef
I was highly disappointed and traumatized by the drive thru service from this location. I lay here, sick as a dog, the only joy I can think of is a milkshake from Arby's. My boyfriend was kind enough to fulfill this dying wish of mine and dragged himself out to this location at 11:25PM. He sits there, baffled, as no one talks to him in the speaker for a good few minutes before dropping the bomb that they are closed. According to the website, they should be open til 1AM , so we both were upset by this fraudulent advertisement of hours. If you're ever in dire need of a milkshake late at night, seek elsewhere unless you want to be disappointed.
Atmosphere: 1
Food: 1
Service: 1
I went in and ordered so that I had a minute to look at the menu board.
Speedy and efficient with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Chicken Slider, Roast Beef
visited this place today, ordered food to go, the cashier Jessica (I apologize if I made a mistake in the name) was a very friendly and nice lady, while I was waiting for my order, she managed to solve the problem with uber food, also pack my order and serve people, very responsive person, I waited for my food for 7 minutes and that very fast, but she apologized for the wait
Atmosphere: 5
Food: 4
Service: 5
Very good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Roast Beef, Classic Beef 'N Cheddar, Crinkle Fries Medium
They don't listen. I asked for a half pound beef and cheddar meal and a loaded curly fries. Got loaded curly fries and half pound beef and cheddar. No curly fries for my meal.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Roast Beef
This is a great location to eat. The manager there seems to be always working whenever I stop in. I swear the guy lives there. Arby's overall menu is probably the best when it comes to fast food in my opinion. When Armageddon hits, hope Arby's is the last standing fast food chain. Their menu is pretty diverse and everything on it is very good. I only have one "beef" with Arby's. Bring back the potato cakes!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Roast Beef
Restaurantji Recommends
Very friendly and food was very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Very Inconsistent with their sandwiches. You can go one day and the portions will be fine, go the next day and it will be half the size. The employees are nice here tho, but nice doesn't fix the problem here.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Roast Beef
The food and service was wonderful. I normally don’t go to this Arby’s location but I was forced out of my norm because another Arby’s ran out of fish.The gentleman who took my order was extremely friendly. The food was prompt and seemed fresh. The parking lot is not very conducive to diners eating in the restaurant as the entrance/exit lane is narrow.
Atmosphere: 5
Food: 5
Service: 5
My bad experience with this location started with something that was probably out of the locations control. I had placed a pick up order in the application, I had a pick up time set to account for my 10 min drive to the location and the app flipped it back to ASAP. I called the location and they said "well I can't do anything about that" and we ended our conversation.I figured I'd take the L and not get my food fresh and hot but rushed to get there and I arrived 8 mins after the time the app told me the food would be ready.We drive home and our order is missing the fries. I spent $25 on food. In the past with more competently ran stores, they'll remake your food due to the food no longer being of the stores standards. So I drive back to the store, pretty upset but sure that the location would make it right.I get to the location, explain my situation to the gentleman who bagged my food. Who seems willing to address. He walks back and after a brief powwow with his co-workers, the manager comes out. Manager advises that the food was sitting for 20 mins before I came to pick it up. Which is false. I ask again if they can remake the food given my commute. They continue to justify that they cannot remake my food rather than taking care of the upset customer. I then requested a refund which I was directed to the app to do. They made my fries and I left the store after time wasted and my $25 in food nearly inedible.In an era where more and more people my age refuse to dine out as it has gotten too expensive compared to grocery shopping, shoddy customer service like this cannot be the norm. It's not like the fries are $1 a piece like they used to be, this was $5 of a $25 meal. In my 14 years working customer service jobs and many many lunch breaks over the years, I have never been so disappointed in a location.Update 3/14 : Mike the General Manager was extremely accommodating to resolve the issue. Due to this I added three stars to my review. Will return to Arby's in the future due to his accomodation.
Atmosphere: 4
Food: 3
Service: 4
Cold inside restaurant.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Arby's Signature Sandwiches, Andy's Mint Shake, Roast Beef
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