If there are 3 cars in front of you be prepared to wait 15 to 20 minutes. That's the only bummer
Food: 5
Service: 2
Susan
Just went thru the driver thu.border 3 meals and when we came home, 1 sandwich was missing. No one answers when calling. Then someone answers and hangs up. No way to file complaint on website.
Food: 1
Service: 1
michelle forte
Haven't been to Burger King in a long time. I think the burgers aren't near as good as they used to be. The service was good and the prices are reasonable.
Atmosphere: 3
Food: 3
Service: 4
Nick Peters
I work nearby and always come by late at night. The workers on third shift are so nice and the service is amazing. They prepare your food quickly and it is always fresh. This is hands down the best burger king i have ever went to.
Atmosphere: 5
Food: 5
Service: 5
My Name
i went tonight and brought an whopper with cheese extra onion extra mayo and a dragon sundae got home and was eating my sandwhich and noticed a black beetle in it i attempted to call the phone number listed mulitple times and i took a picture of it i usually don’t have this problem here check yall food smh now i’m about to throw up because who knows if i ate a big so far seeing ass i ate almost half i will he attempting to call again it’s current 12:46am they should be answering the phone. when i first saw it i was confused so opened the sandwhich and sure enough like gross this is a shame are y’all not ensuring bugs don’t get in. Customer service was great but i can not with a bug being in there that’s gross i’m pissed
Atmosphere: 5
Food: 1
Service: 5
Brenda Ketchum
Awesome !!!
Atmosphere: 5
Food: 5
Service: 5
Paul Preiszig
Went through the drive through, ordered 2 mushroom and Swiss melts on the way to work. Had I not had limited time I would have driven the sandwiches back. They were literally ice cold. The cheese was cold, and not melted., the patties felt like they were room temperature. This may just be this Burger King location, because a week before I ordered the same from the Strongsville location and the sandwiches were hot, cheese melted and they were delicious. The drive through staff was friendly. Like I said I was in a rush and didn't have the time to turn around to say anything. I've ordered from this Parma location before and with similar results. In summary the mushroom Swiss melt is delicious when properly made but I would avoid ordering at the Parma Ridge road franchise. Also said large drink, no ice, originally given a small, but noticed it and they kindly gave me the large full of ice. Oh well. The Ridge road location is also hard to get in and out of with the high amount of traffic.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Sandwich
Brandon Ealom
Place is a joke the person on 3rds is lazy and don't wanna do her job and is disrespectful not taking my order
Atmosphere: 1
Food: 1
Service: 1
Mikey Eaton
Not bad for a Burger King + Got me some leftovers
Atmosphere: 1
Food: 4
Service: 3
Greg
It pains me greatly to admit that I've taken part in the gut twisting antics that this burger king partakes in, but here I am. One night after a busy day, I wanted to reward myself with some food therapy and tried to order a milkshake and some chicken fries and a burger. I found myself fully taken back that at this Burger King, a milkshake costs 6$ instead of the $3.59 at any other Burger King. On top of that, the burger tasted like they grilled it in the back room of a trap house, and the chicken fries had the consistency of boiled okra.
Ordered online, waited yo get to the order window for 30 min with only one person in front of me. When i finally got to thw window i had to wait another 10 before i got my food, after waiting 10 min for the person in front of me to get theirs. Now i could understand if they were making fresh food, but i live less than 5 min from this location and everything was cold. Every single thing. I wasted $20 and almost an hour of my time. If there is a bk even a little bit further than here, i advise you take the drive. Also i got the melt, and they definitely didnt put any toast to the bread. This was a horrible experience
Cassie Waybright
If I could give this zero stars, i would. I ordered at 640, went to pick it up at 7, sat in the drive through for 30 minutes waiting on my food. I got a royal crispy chicken the chicken was so old it was inedible and tasted disgusting, i couldn't eat it. I also ordered chicken fries they were rock hard and also didn't taste good. Also messed up the patty melt i ordered a mushroom and Swiss patty melt got the bacon one. Also missed a onion ring that I noticed while I was there and asked for another. Only 2 girls working the front and we're extremely slow. One with red hair and one with brown. No sense of urgency. Multiple people drove away from the ordering box because they were taking forever. Also the lights are off, they definitely don't want it to seem like their closed so they get less customers I'm sure. This location is absolutely trash and it needs to be reevaluated. I'm extremely disappointed this was not worth 70 dollars of food. Saturday night dinner time should be fully staffed and moving quicker. Lost alot of customers with how slow they are.
Atmosphere: 1
Food: 1
Service: 1
Michele Dandridge
If there wasn’t a snowstorm tonight, I’d take that dried, hard ‘fish’ sandwich back to the pickup window! It obviously was cooked hours ago and should have been pitched instead of given to a paying customer!! At least the onion rings were hot!
If there are 3 cars in front of you be prepared to wait 15 to 20 minutes. That's the only bummer
Food: 5
Service: 2
Just went thru the driver thu.border 3 meals and when we came home, 1 sandwich was missing. No one answers when calling. Then someone answers and hangs up. No way to file complaint on website.
Food: 1
Service: 1
Haven't been to Burger King in a long time. I think the burgers aren't near as good as they used to be. The service was good and the prices are reasonable.
Atmosphere: 3
Food: 3
Service: 4
I work nearby and always come by late at night. The workers on third shift are so nice and the service is amazing. They prepare your food quickly and it is always fresh. This is hands down the best burger king i have ever went to.
Atmosphere: 5
Food: 5
Service: 5
i went tonight and brought an whopper with cheese extra onion extra mayo and a dragon sundae got home and was eating my sandwhich and noticed a black beetle in it i attempted to call the phone number listed mulitple times and i took a picture of it i usually don’t have this problem here check yall food smh now i’m about to throw up because who knows if i ate a big so far seeing ass i ate almost half i will he attempting to call again it’s current 12:46am they should be answering the phone. when i first saw it i was confused so opened the sandwhich and sure enough like gross this is a shame are y’all not ensuring bugs don’t get in. Customer service was great but i can not with a bug being in there that’s gross i’m pissed
Atmosphere: 5
Food: 1
Service: 5
Awesome !!!
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through, ordered 2 mushroom and Swiss melts on the way to work. Had I not had limited time I would have driven the sandwiches back. They were literally ice cold. The cheese was cold, and not melted., the patties felt like they were room temperature. This may just be this Burger King location, because a week before I ordered the same from the Strongsville location and the sandwiches were hot, cheese melted and they were delicious. The drive through staff was friendly. Like I said I was in a rush and didn't have the time to turn around to say anything. I've ordered from this Parma location before and with similar results. In summary the mushroom Swiss melt is delicious when properly made but I would avoid ordering at the Parma Ridge road franchise. Also said large drink, no ice, originally given a small, but noticed it and they kindly gave me the large full of ice. Oh well. The Ridge road location is also hard to get in and out of with the high amount of traffic.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Sandwich
Place is a joke the person on 3rds is lazy and don't wanna do her job and is disrespectful not taking my order
Atmosphere: 1
Food: 1
Service: 1
Not bad for a Burger King + Got me some leftovers
Atmosphere: 1
Food: 4
Service: 3
It pains me greatly to admit that I've taken part in the gut twisting antics that this burger king partakes in, but here I am. One night after a busy day, I wanted to reward myself with some food therapy and tried to order a milkshake and some chicken fries and a burger. I found myself fully taken back that at this Burger King, a milkshake costs 6$ instead of the $3.59 at any other Burger King. On top of that, the burger tasted like they grilled it in the back room of a trap house, and the chicken fries had the consistency of boiled okra.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food and service 99% of the time.
Atmosphere: 5
Food: 5
Service: 5
Ordered online, waited yo get to the order window for 30 min with only one person in front of me. When i finally got to thw window i had to wait another 10 before i got my food, after waiting 10 min for the person in front of me to get theirs. Now i could understand if they were making fresh food, but i live less than 5 min from this location and everything was cold. Every single thing. I wasted $20 and almost an hour of my time. If there is a bk even a little bit further than here, i advise you take the drive. Also i got the melt, and they definitely didnt put any toast to the bread. This was a horrible experience
If I could give this zero stars, i would. I ordered at 640, went to pick it up at 7, sat in the drive through for 30 minutes waiting on my food. I got a royal crispy chicken the chicken was so old it was inedible and tasted disgusting, i couldn't eat it. I also ordered chicken fries they were rock hard and also didn't taste good. Also messed up the patty melt i ordered a mushroom and Swiss patty melt got the bacon one. Also missed a onion ring that I noticed while I was there and asked for another. Only 2 girls working the front and we're extremely slow. One with red hair and one with brown. No sense of urgency. Multiple people drove away from the ordering box because they were taking forever. Also the lights are off, they definitely don't want it to seem like their closed so they get less customers I'm sure. This location is absolutely trash and it needs to be reevaluated. I'm extremely disappointed this was not worth 70 dollars of food. Saturday night dinner time should be fully staffed and moving quicker. Lost alot of customers with how slow they are.
Atmosphere: 1
Food: 1
Service: 1
If there wasn’t a snowstorm tonight, I’d take that dried, hard ‘fish’ sandwich back to the pickup window! It obviously was cooked hours ago and should have been pitched instead of given to a paying customer!! At least the onion rings were hot!
Food: 1
Was in line my entire 30 minute lunch break
Atmosphere: 1
Food: 1
Service: 1
Loading...