Chick-fil-A
6676 Ridge Rd, Parma
(440) 842-7576
Recent Reviews
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Not a fan of unseasoned chicken but their nugs were fine. Somehow my drink wasn't given so I had to go around again, I should have realized it, my bad.
Food: 4
Service: 5
I spent over 40$ in the drive-thru today and was highly disappointed with the fact that we had no sauce for any of our food. It was clearly placed on the order. Very disappointed! I couldn’t even enjoy my food. Gave the chicken strips to my puppy!
Food: 3
Service: 4
Love the chicken biscuits here, and it's always so fast getting through the drive through. Only ever had them mess up my order once and they made it right immediately.
Atmosphere: 5
Food: 5
Service: 5
order is always correct and made quickly. staff is friendly and the place is always clean. im addicted to their chicken, I eat here alot after work and its cheaper then Tbell or McDons and tastes much better too
Atmosphere: 5
Food: 5
Service: 5
Price was very high gor the quantity i received. One chicken strip was a big as 2 chicken nuggets from MCDONALD'S.
Atmosphere: 5
Food: 5
Service: 5
I took my 3 grandsons with me. All 3 of them love Chick-fil-A. They got some type of happy meals with ice cream. I got a chicken sandwich. They have the best chicken sandwich around!!
Delicious as always
Atmosphere: 5
Food: 5
Service: 5
Urgent Concern Regarding Health and Safety at Chick-fil-A
Please accept this message as an urgent report regarding significant concerns observed during my recent visit to a Chick-fil-A establishment. While I generally appreciate the quality of your food and service, my experience was unfortunately marred by serious issues that compromise both customer well-being and your brand's reputation.
Specifically, I witnessed the presence of two rats accompanied by flies within the dining area. This unhygienic discovery was deeply alarming and prompted me to immediately cease eating and depart the premises due to genuine fear for my health and safety.
Furthermore, I observed what appeared to be a severe breach of food handling protocol by an employee. An individual, whose name I believe to be Ashley F, was seen consuming a portion of a customer's order before serving it to the customer. This alleged action is not only unsanitary but also highly unprofessional and a direct violation of food safety standards.
I am a loyal Chick-fil-A customer and it is precisely because of my high regard for your brand that I feel compelled to bring these matters to your immediate attention. Maintaining a clean, pest-free environment and ensuring strict adherence to food safety practices are paramount for any food service establishment. The incidents I witnessed fall far short of the standards I expect from Chick-fil-A.
I urge you to promptly investigate these serious concerns and take corrective action to address the pest issue and reinforce proper food handling procedures among your staff. I look forward to an assurance that these matters will be thoroughly addressed to prevent future occurrences and restore my confidence in your establishments.
Atmosphere: 1
Food: 5
Service: 4
Is it a Cleveland area thing to completely ignore the customer? Or is it just this Chick-fil-A?
Atmosphere: 2
Food: 5
Service: 2
It's always a good time going to chic fil a.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
the reason why this chick fil a is a 5 star chick fil a is because of one specific team member, Michael. each time my husband and i have had dinner here, he's typically cleaning the dining area. he is the friendliest and most attentive staff member here. tonight, my husband and i stopped in for dinner after a long evening of house hunting and the service was slower than usual. Michael took notice of how long we were at the table and checked in with the kitchen to see what was going on. he also immediately noticed there was an issue with our order and correted it for me efficiently and without a complaint. this is only the second time my husband and i have eaten in at this location, but Michael was just as attentive and friendly both times. i hope this location values him as much as we do as customers! go michael!
Atmosphere: 5
Food: 4
Service: 5
I love it
Atmosphere: 5
Food: 5
Service: 5
ok so i went to a chick-fil-a on monday june 23 and awesome! great food and chicken nuggets! i ate inside and they gave me food in like 1 minute! i like this restaurant! ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
They don’t cook their chicken long enough. It’s been soggy af on my spicy chicken deluxe 3 times now. Worst location
Atmosphere: 2
Food: 1
Service: 2
Terrible place for families. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
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