Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
7683 W Ridgewood Dr, Parma
(440) 842-8745
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Wow. I went to pick up an order my friend placed earlier today. I was asked for the confirmation order. But of course I did not have my friend's phone with me. The worker refused to give me the food. I asked her to cancel the order. But she refused
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The worker was black and I am white and I also have a Spanish accent. I am afraid that this is matter of racism imposing that I steal food because I have an Mexican accent.
I dont think I've ever seen a more disgusting bowl of crap trying to be passed off as food.
we ordered 3bowls $40. I swear it looked like they gave us someone's garbage. they didn't even try. I got some rice, a few beans, and a couple pieces of chicken. the order included various other things they ignored.
and what did they offer to do? nothing. they gave me a 833 number to call and answer a bunch of questions to see if, yeah IF I qualify for a refund.
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Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers fresh food and online ordering for pick-up. Customers have reported both positive and negative experiences. While some have received large portions, others have complained about cold food and slow service due to a lack of sufficient staff. Employees are described as overworked and underpaid, leading to calls for better compensation.
The restaurant is praised for its well-seasoned meat and fresh vegetables and rice. The management team is commended for their friendly, efficient, and customer-focused approach, handling busy hours with ease. However, some customers have expressed concerns about inconsistent portion sizes, with complaints of receiving less meat than others.
Overall, Chipotle Mexican Grill provides a mixed dining experience, with both positive and negative reviews from customers. The restaurant's commitment to fresh ingredients and the efforts of its management team are highlighted, while the challenges of staffing and service consistency remain areas for improvement.