Dunkin'

2080 Snow Rd, Parma
(216) 398-2455

Recent Reviews

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Joey Fabian

As always everything was prepared quickly and accurately when arriving to pickup my mobile order

Food: 5

Service: 5

نتعلم. homemaker.

Manager has a broken attitude, most girls ( except the Muslim one) wears jeans that fits their brain ( means rude and unprofessional). Thank God I'm not a fan of Dunkin!

Atmosphere: 1

Food: 1

Service: 1

Crystal Phillips

My donuts were hard on the outside, definitely weren’t fresh from this morning!

Food: 1

Service: 3

Jessica Sandor

$3.50 wake up wrap - is this a joke?

Food: 1

Mallory Chavez

Extremely expensive compared to other dunkins. They charge $1 for tap water that is free at every other dunkin I've ever been to (in addition to purchase). The same coffee I get at this store costs 70 cents more than the one by my house. Crazy.

J D

The lids for the coffee they are now using are cheap. They are weakening from the heat of the coffee. Please switch to a better quality lid. The old ones were better.

Food: 1

Marie C.

Absolutely terrible! Every time I go here they screw something up!
Mini bagel bites- never hot! And when asked to re- heat they argue back!
I asked for a hot peppermint mocha/ I received an iced hot chocolate!!
The doughnuts are stale!
A pup cup is 2$ when you can get a FREE 1 at STARBUCKS!
Sorry DUNKIN! But maybe you should consider who you hire! And make sure they know how to make coffee/ follow instructions on how their specialty coffees should be made… take time in training your employees. Don’t just throw them on the register or in the back to cook- not knowing what to do!

STARBUCKS FOR LIFE! ✌🏽👋🏽

Atmosphere: 1

Food: 1

Service: 1

Jonathan Stokes

Thought I was getting a hot drink but it ended up being frozen. Was still good but I rarely go to Dunkin. Busy location but they moved quickly and friendly.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Iced Macchiato

The Interstellar Hobo

If you like Dunkin “midnight”coffee don’t get it at this store.
It was higher priced than other Dunkins, but worse barely lukewarm both times I ordered it here.

Service: 4

Vicki Sharpe

My hot coffee was not hot. My breakfast sandwich was barely warm and the cheese was still cold.

Food: 1

Natalie Jackson

Regardless of me coming in when it was super busy the service was good and the staff did their job and was patient.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bagel, Hash Browns

David Palmer

Dumpster donuts to start off the night right. Can’t say too much cause the feds listening. ??

Atmosphere: 5

Food: 5

Service: 5

Becky Jaajaa

I'd stopped going to the Ridge Park Square Dunkin' years ago because of the rude manager. A friend went there the other day ignoring my warning. Either the same manager is there or the current one is equally rude and ignorant. When my friend was told they couldn't hear his order, he said it louder. The manager came to the mic, and as we were moving up we heard her say "they must be white". My friend confronted her about that remark, and she responded that we were rude. Really? The girl who was initially taking the order was black, the manager possibly Hispanic. The first girl was visibly embarrassed at how the manager was acting. My friend paid for his order, then tossed it out angry from the customer service. I don't see how they remain in business there with managers like that. Disgusting. Won't be going back there ever again because of her. She should be fired.

Atmosphere: 1

Service: 1

Johnny

I really enjoyed this location, it wasn't too crowded. I loved seeing the picture of the historic first Dunkin Donuts location. :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Mary Zupancic

I'm here this morning bc the power is out due to a heavy storm. The entire area is out. I was not alone in my plan to get coffee bc my kurig is not an option. This place is packed. Most of the people are kind but as usual there are those few awful people who pretend their inconveniences should roll out into other people's experiences. The staff here is working hard and incredibly efficiently to get everyone their caffeine and a small bite. I'm sure many if not all of the staff here didn't have powethis morning at home before they came to work. I'm sure they endured enough of their own inconveniences if not also having damage to their homes and whatnot. Thank you for my coffee and for making everyone's day a little easier while your very own morning has surely been uneasy.

Atmosphere: 5

Food: 5

Service: 5

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