Ghost Kitchen

3803 Brookpark Rd, Parma
(800) 518-4010

Recent Reviews

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Monique Harvey

Do not order through door dash. If they don’t have the food that you ordered they will substitute it but not reimburse the difference that’s owed back to the customer. Their excuse it that it’s through DoorDash so they can’t reimburse you! ?

Food: 5

Service: 1

Bill H

Kind of rude and kind of weird how they don't have any instructions on how to pickup food

Atmosphere: 3

Food: 5

Service: 3

Levi Bay

Some of the best food I've had in my life honestly. Never had better mashed potatoes for sure.

Food: 5

Service: 5

Yaideliz Sanchez

Order some food on DoorDash. 2 pasta meals it’s specifically Said it came with grilled chicken and a drink. I got my order and it was literally plain Alfredo pasta with no chicken. I even called them they want to say it dont Come with the chicken but on DoorDash it says it. Why would I want to spend 30$ on plain pasta and Alfredo sauce. Yall are wrong.

Atmosphere: 1

Food: 1

Service: 1

Ross Jones

Shrimp has shrunk a lot in size since the last order !!
In the back of the store
Was too much trash.
Not well kept.
A reflection of the business!!!
Shrimp was tasty but way too small for $20.00.
Some fries were burnt !!!

Atmosphere: 3

Food: 2

Service: 4

Greg Gornik

Shrimp was pathetic -tiny pieces of defrosted cocktail shrimp with nasty sauce to mask blandness This place sucks

Food: 1

-SkeezY-

ghost lemonade is pretty good , chicken sandwich is also a solid 7/10 as well but bad service both people i talked to had an attitude for no reason and the rice here tastes very very dull , mac and cheese also tastes literally like dough in your mouth there wasn’t any flavor of cheese . very disappointing

Atmosphere: 3

Food: 3

Service: 1

Summer Pirapakaran

This is probably the best food parma has by far , these reviews are petty ! 5 STARS !!

Atmosphere: 5

Food: 5

Service: 5

Brandi Nicole

This was my very first time here not to sure how this system they have goes I asked if I could order at the window or if I had to order online she said I can place it at the window I was like oh awesome and started ordering so she says back to me “you wanna order here” and walks away from the window the grab the thing to take my order not very customer service oriented but we ordered the steak tacos and the chicken sandwhich that comes with fry’s and we also ordered the ghost lemonade the wait was what they told us 20 expected for fresh food it was all fresh but the tacos in my opinion are notttt worth $15 for some unseasoned rice a lil bit of tomato and two little pieces of steak on each taco please save your money and don’t order them the fry’s in the chicken meal soggy buttttt im leaving on a positive note the chicken sandwich was soooo good same with the lemonade probably one of the best sandwichs ive had i was be coming back for that sandwich it’s size and the way they make it definitely worth $10

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Ghost Lemonade

Adrianna Perry

I was so excited to try the Frappuccino from here. I asked the barista what he suggested, and all he said was white chocolate or chocolate . Which is fine. Some baristas don't like giving recommendations. When I received my coffee, it was FAR from a Frappuccino it had huge chunks of ice, and the coffee wasn't frozen at all it was more like an iced coffee. I like ice coffee, but I wanted a Frappuccino. The taste was good, but after paying 7+ dollars for a drink, I would like to be able to drink the whole drink, but the chunks of ice took up a lot of room. Maybe they were having an off day but I won't be ordering coffee from them again thats for sure.

Atmosphere: 1

Food: 1

Service: 1

Darron Miller

Used to really like this place for a late night dinner to take home. It has gone way downhill. The menu has always been extremely flawed, but the simple things they did well made up for that. Now, not so much. Now their simple, cheaper items, are... uh.. bad. Time is limited for this place.

The Cleveland Millennial Blog

Disgusting attitude by their employees! Fries absolutely too salty, asked to ring the bell when the employee was right at the window. Oreos were disgusting ice cream not even in a container melted everywhere:
These young employees need trained not to mention coming out of the back and going up to a car blasting music to do a drug deal is horrible for the business. Whoever the owner is I hope you realize you’re being taken advantage of. I will never be returning it took 40 minutes from the time I ordered until the time I received my food and it wasn’t even good tasted like it all went bad and they still used it to cook with. Me and my boyfriend were sick all night after eating here ?

Atmosphere: 1

Food: 1

Service: 1

Gabriella Allen

ordered takeout online… they never got the order so then waited an hour for the food when we got there. they forgot all the sauces we ordered.. fingers were dry and burnt. would’ve been nice to have the ice cream in a side dish instead of melted with the deep fried oreos. they looked understaffed but i was honestly expecting so much more for $60 :(((

Atmosphere: 1

Food: 1

Service: 1

Jhoan Cervera

Food took 1 hour to be ready, more people came and they kept saying it was gonna take 10 to 15 min. I waited over an hour after the pick up time .

Atmosphere: 1

Service: 1

Andrew S

Phenomal quesadillas, guys there were chill

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla

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