Jimmy John's
7701 W Ridgewood Dr, Parma
(440) 845-4444
Recent Reviews
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Quality Jimmy John's location. Food is fast and consistent. I couldn't ask for more.
Atmosphere: 5
Food: 5
Service: 5
I ordered from this establishment. Excellent food. Better than sub***. Bigger sandwhich for about$1 more!
Atmosphere: 5
Food: 5
Service: 5
Let’s just say I’ll never be back at this place till they change the manager Mike from running this place,as an former employee.he is very rude and unprofessional.doesn’t know how to talk to the employees and treat them with respect.
The Saturday afternoon crew kicks ass. Good service and good food. I’m glad that the nearby
Chipotle was so disgusting that I nearly gagged at the thought of actually placing an order and walked over here instead.
Atmosphere: 5
Food: 5
Service: 5
Not a very good sandwich for 12 bucks
Atmosphere: 4
Food: 2
Service: 4
Not the first time this happened. Been an hour and a half. No food. Guess I have to call them tomorrow and demand a refund. Said it would be here soon. Now they're closed and won't answer the phone.
*They rectified the wrongs. Got ahold of gm today, and he was super understanding and professional about the situation.
Very clean and tastes great
Atmosphere: 5
Food: 5
Service: 5
Guy at counter 05/20 5:45 pm was very rude, waited in line for my pickup order then wouldn’t grab it and made me go to another line for a pickup order, when he simply could have grabbed it.
Atmosphere: 1
Food: 4
Service: 1
Always quick and correct. I ordered a really bad item tho. I’m still giving 4 stars on food bc other stuff was good but I was SO disappointed in the new toasted chicken bacon ranch. It was so bad that i was grateful that they accidentally burnt the bread, it helped stomach how gross the sandwich was. I love CBRs so I was shocked. Everything from the flavor to the texture of it was awful. Stick to anything else. If it’s not broken don’t fix it. I’ll be going back to the Italian night club & staying there lol
Atmosphere: 5
Food: 4
Service: 5
Ordered a veggie sub and a bag of chips for delivery. I live 5 min from the restaurant. Took over an hour for my sandwhich to get here bc they outsourced the delivery to Uber & the Uber driver wasn’t in my neighborhood. Customers should be told before they order if delivery times are not going to be “freaky fast” as advertised. A similar delivery time happened the last time I ordered and just figured it was a one time thing - guess not. The sandwhich arrived luke warm with barely any veggies and the ones on there are cut super thin. Def not worth the $12 I paid. Won’t be coming back. Bummer bc a couple years ago this place used to be great.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great #11, super friendly staff and really clean. Bathroom was also immaculate. Thanks for recommending the cookie, delicious.
Atmosphere: 5
Food: 5
Service: 5
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Bugs in food. Poor customer service. Was told company policy was when there is a bug in your food offer to remake or refund just that sandwich. We had two sandwiches. We aren't eating either. Refund all of the money as your restaurant is dirty, don't eat here. UPDATE, they reached out under this but then passed me to the store owned who did nothing and treated me like an idiot. Just don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: Not a problem.
Atmosphere: 3
Food: 4
Service: 5
Ordered a BBQ chicken wrap with pickles, onion, jalapeno. I get to car and check the wrap and it's just a regular wrap. Take it back inside and show receipt, they remake it. The 2 guys we're VERY polite and professional. The lady that made the wrap, had attitude. And she AGAINST LEFT the pickles off my wrap. At that point I just accept my sandwich and leave. Pickles was the 1st thing on the add-on portion so she did that mess on purpose. If she is spiteful, she shouldnt be making ppls food. She's bad for business. And no, it wasn't busy at the time.
**UPDATE** My tuna sub also was missing 2 add-ons, oil/vinegar and dijon
Atmosphere: 5
Food: 5
Service: 2
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