Ordered a veggie sub and a bag of chips for delivery. I live 5 min from the restaurant. Took over an hour for my sandwhich to get here bc they outsourced the delivery to Uber & the Uber driver wasn’t in my neighborhood. Customers should be told before they order if delivery times are not going to be “freaky fast” as advertised. A similar delivery time happened the last time I ordered and just figured it was a one time thing - guess not. The sandwhich arrived luke warm with barely any veggies and the ones on there are cut super thin. Def not worth the $12 I paid. Won’t be coming back. Bummer bc a couple years ago this place used to be great.
Atmosphere: 1
Food: 1
Service: 1
Thomas Kavounas
Great #11, super friendly staff and really clean. Bathroom was also immaculate. Thanks for recommending the cookie, delicious.
Atmosphere: 5
Food: 5
Service: 5
Viktar Sviatlichny
Good stuff
Atmosphere: 5
Food: 5
Service: 5
kohmer9
Bugs in food. Poor customer service. Was told company policy was when there is a bug in your food offer to remake or refund just that sandwich. We had two sandwiches. We aren't eating either. Refund all of the money as your restaurant is dirty, don't eat here. UPDATE, they reached out under this but then passed me to the store owned who did nothing and treated me like an idiot. Just don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Richard Pollock
Wheelchair accessibility: Not a problem.
Atmosphere: 3
Food: 4
Service: 5
Inas
Ordered a BBQ chicken wrap with pickles, onion, jalapeno. I get to car and check the wrap and it's just a regular wrap. Take it back inside and show receipt, they remake it. The 2 guys we're VERY polite and professional. The lady that made the wrap, had attitude. And she AGAINST LEFT the pickles off my wrap. At that point I just accept my sandwich and leave. Pickles was the 1st thing on the add-on portion so she did that mess on purpose. If she is spiteful, she shouldnt be making ppls food. She's bad for business. And no, it wasn't busy at the time. **UPDATE** My tuna sub also was missing 2 add-ons, oil/vinegar and dijon
Atmosphere: 5
Food: 5
Service: 2
Stan Weglicki
Atmosphere was a 1 because I had it delivered. Everytime I order from this location nicest people order always right
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Roast Beef
Sherly Bossycat
Good sandwich but they under fill their new sides. The potato salad is 3/4 full. Unfair price for the
Disrespectful and racist. Short changing customers and lying about it.
Atmosphere: 1
Food: 1
Service: 1
angelic jimenez
Disrespectful and racist. Short changing customers and lying about it.
Atmosphere: 1
Food: 1
Service: 1
Jenny Rose
horrific portion sizes. the most skimpy sandwich i’ve ever seen literally all lettuce with 2 skinny slices of meat. i’m good. gonna stick to jersey mike’s where you actually get a filling amount.
Atmosphere: 1
Food: 1
Service: 1
Lizzie H
Absolutely the best Jimmy John's in town! Great customer service and such a nice environment, I highly recommend! I had got the BLT, but I have had many others as well (all have been good so far!). Good dine in and good take out spot!
Parking: Good amount of parking in the plaza in Parma, I have never had to walk far.
burnonethird
I had a turkey sandwich lil lunch today. Lil is an understatement. It should be called "anti-calorie lunch." This is what the sandwich looked like half way through. It is made up of 1/2 a slice of lunch meat or less. It's pathetic.
Ordered a veggie sub and a bag of chips for delivery. I live 5 min from the restaurant. Took over an hour for my sandwhich to get here bc they outsourced the delivery to Uber & the Uber driver wasn’t in my neighborhood. Customers should be told before they order if delivery times are not going to be “freaky fast” as advertised. A similar delivery time happened the last time I ordered and just figured it was a one time thing - guess not. The sandwhich arrived luke warm with barely any veggies and the ones on there are cut super thin. Def not worth the $12 I paid. Won’t be coming back. Bummer bc a couple years ago this place used to be great.
Atmosphere: 1
Food: 1
Service: 1
Great #11, super friendly staff and really clean. Bathroom was also immaculate. Thanks for recommending the cookie, delicious.
Atmosphere: 5
Food: 5
Service: 5
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Bugs in food. Poor customer service. Was told company policy was when there is a bug in your food offer to remake or refund just that sandwich. We had two sandwiches. We aren't eating either. Refund all of the money as your restaurant is dirty, don't eat here. UPDATE, they reached out under this but then passed me to the store owned who did nothing and treated me like an idiot. Just don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: Not a problem.
Atmosphere: 3
Food: 4
Service: 5
Ordered a BBQ chicken wrap with pickles, onion, jalapeno. I get to car and check the wrap and it's just a regular wrap. Take it back inside and show receipt, they remake it. The 2 guys we're VERY polite and professional. The lady that made the wrap, had attitude. And she AGAINST LEFT the pickles off my wrap. At that point I just accept my sandwich and leave. Pickles was the 1st thing on the add-on portion so she did that mess on purpose. If she is spiteful, she shouldnt be making ppls food. She's bad for business. And no, it wasn't busy at the time.
**UPDATE** My tuna sub also was missing 2 add-ons, oil/vinegar and dijon
Atmosphere: 5
Food: 5
Service: 2
Atmosphere was a 1 because I had it delivered. Everytime I order from this location nicest people order always right
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Roast Beef
Good sandwich but they under fill their new sides. The potato salad is 3/4 full. Unfair price for the
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Chunk Cookie
My sandwich always go crazy 10/10
Food: 5
Delivery only for
Food: 4
Service: 4
Restaurantji Recommends
Disrespectful and racist. Short changing customers and lying about it.
Atmosphere: 1
Food: 1
Service: 1
Disrespectful and racist. Short changing customers and lying about it.
Atmosphere: 1
Food: 1
Service: 1
horrific portion sizes. the most skimpy sandwich i’ve ever seen literally all lettuce with 2 skinny slices of meat. i’m good. gonna stick to jersey mike’s where you actually get a filling amount.
Atmosphere: 1
Food: 1
Service: 1
Absolutely the best Jimmy John's in town! Great customer service and such a nice environment, I highly recommend! I had got the BLT, but I have had many others as well (all have been good so far!). Good dine in and good take out spot!
Parking: Good amount of parking in the plaza in Parma, I have never had to walk far.
I had a turkey sandwich lil lunch today. Lil is an understatement. It should be called "anti-calorie lunch." This is what the sandwich looked like half way through. It is made up of 1/2 a slice of lunch meat or less. It's pathetic.
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