Best McDonald's around! Keep up the great work Snow rd mcds!
Atmosphere: 5
Food: 5
Service: 5
Sandy Holbert
They charged me for two sausage egg cheese buscits but didnt put them in my bag abd bo phone # to call.
David Shelley
Best McDonald's ever the staff is friendly and the food is always fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Mary N
The fries at this location are fresh and hot every time I've gotten them, and they make a picture-perfect big mac! 👌
Atmosphere: 5
Food: 5
Service: 5
Cole Sajovie
Employee was very patient and professional with an entitled customer who decided to come in and berate someone because she had to wait a few minutes for her order during lunch rush (imagine that)
Atmosphere: 5
Food: 5
Service: 5
Brittany Thomas
Food is always over cooked!
Atmosphere: 3
Food: 1
Service: 3
Ed Woods
I haven’t been there in years
Atmosphere: 1
Food: 1
Service: 1
James Gonzales
I very much enjoy this location, never had an issue with the service or the food. More specifically though, I appreciate the staff who never cease to be polite and courteous. Edit: this location is still very much one of my favorites.
Atmosphere: 5
Food: 5
Service: 5
Anita B
Food's always cold. Forgetting to put sauce in the bag or other items that I actually paid for. Terrible food, and service.
Atmosphere: 1
Food: 1
Service: 1
Robert Jerina
Two days in a row they forgot all the sauce. This place does not have their shit together.
Quite literally have to inspect my bag and open each burger patty by patty for accuracy at this location. The amount of my orders that this store messes up on a consistent basis is too often to be a simple mistake. The staff is quite simply not trained, or don’t care. Attitudes of people who assist at the front counter is horrible and they act like you’re inconveniencing them by having to have a person to person interaction.
Atmosphere: 1
Food: 1
Service: 1
Dakota Bound
Nobody ever comes to the front counters. Always on their phone on FaceTime . I’m in there everyday getting DoorDash orders and see people standing there but don’t acknowledge to come and see if you been helped if you need help just crazy. It’s called fast food for a reason , not wait 10 to 15 minutes for a Carmel frappe.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Matt D
New location, same old cold, dried out, pitiful food. Went through the drive-thru yesterday around 2:30 p.m. for a McDouble and a 6-piece nugget. I then parked my car so I could eat my food right away. I could have driven around with it for a couple hours before eating it and it wouldn't have mattered. The food was already ice cold and dried out when they gave it to me. Tasted like it had been sitting around for at least an hour or two. Gross.
Food: 1
ROB S.
Went through the drive through this morning.waited and waited no response,nothing.front door was locked.So I left.
Atmosphere: 3
Food: 2
Service: 1
Scott Harding
On numerous occasions I would get coffee in the morning with my dog in the truck, the staff was always kind and gave my dog a free slice of bacon. I always thought what a nice gesture in a world of corporate greed and people never doing anything kind. On 8/23 early in the morning I went through the drive through and was told by "Tammy" the manager they would no longer provide a slice of bacon for the dog due to "inventory" I had no problem paying for the bacon for my old dog. However, the manager "Tammy" was unkind, unprofessional, and very unpleasant while communicating this to me. I only came on occasion, it was a nice thing to do. It is unfortunate that the manager (Tammy) could not have been more professional when speaking to me about the "new" policy. That free slice of bacon on occasion went a long way with my opinion of McDonalds .... My family and I will never return to that McDonalds ..I hope that a free slice of bacon on occasion was worth it. Lastly, McDonalds should have managers that utilize some interpersonal skills when speaking to customers. (Tammy, if there is a class you should sign up for it) It doesn't take any effort to treat customers with kindness and decency. Had Tammy explained the new policy to me in a professional kind way, instead of the unprofessional way she did...I would not be writing this letter. - Thank you for taking the time to read my concern . . The restaurant location - Snow Rd, Parma, OH 44134.
Best McDonald's around! Keep up the great work Snow rd mcds!
Atmosphere: 5
Food: 5
Service: 5
They charged me for two sausage egg cheese buscits but didnt put them in my bag abd bo phone # to call.
Best McDonald's ever the staff is friendly and the food is always fresh and hot
Atmosphere: 5
Food: 5
Service: 5
The fries at this location are fresh and hot every time I've gotten them, and they make a picture-perfect big mac! 👌
Atmosphere: 5
Food: 5
Service: 5
Employee was very patient and professional with an entitled customer who decided to come in and berate someone because she had to wait a few minutes for her order during lunch rush (imagine that)
Atmosphere: 5
Food: 5
Service: 5
Food is always over cooked!
Atmosphere: 3
Food: 1
Service: 3
I haven’t been there in years
Atmosphere: 1
Food: 1
Service: 1
I very much enjoy this location, never had an issue with the service or the food. More specifically though, I appreciate the staff who never cease to be polite and courteous. Edit: this location is still very much one of my favorites.
Atmosphere: 5
Food: 5
Service: 5
Food's always cold. Forgetting to put sauce in the bag or other items that I actually paid for. Terrible food, and service.
Atmosphere: 1
Food: 1
Service: 1
Two days in a row they forgot all the sauce. This place does not have their shit together.
Food: 1
Service: 1
Restaurantji Recommends
Quite literally have to inspect my bag and open each burger patty by patty for accuracy at this location. The amount of my orders that this store messes up on a consistent basis is too often to be a simple mistake. The staff is quite simply not trained, or don’t care. Attitudes of people who assist at the front counter is horrible and they act like you’re inconveniencing them by having to have a person to person interaction.
Atmosphere: 1
Food: 1
Service: 1
Nobody ever comes to the front counters. Always on their phone on FaceTime . I’m in there everyday getting DoorDash orders and see people standing there but don’t acknowledge to come and see if you been helped if you need help just crazy. It’s called fast food for a reason , not wait 10 to 15 minutes for a Carmel frappe.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
New location, same old cold, dried out, pitiful food. Went through the drive-thru yesterday around 2:30 p.m. for a McDouble and a 6-piece nugget. I then parked my car so I could eat my food right away. I could have driven around with it for a couple hours before eating it and it wouldn't have mattered. The food was already ice cold and dried out when they gave it to me. Tasted like it had been sitting around for at least an hour or two. Gross.
Food: 1
Went through the drive through this morning.waited and waited no response,nothing.front door was locked.So I left.
Atmosphere: 3
Food: 2
Service: 1
On numerous occasions I would get coffee in the morning with my dog in the truck, the staff was always kind and gave my dog a free slice of bacon. I always thought what a nice gesture in a world of corporate greed and people never doing anything kind. On 8/23 early in the morning I went through the drive through and was told by "Tammy" the manager they would no longer provide a slice of bacon for the dog due to "inventory" I had no problem paying for the bacon for my old dog. However, the manager "Tammy" was unkind, unprofessional, and very unpleasant while communicating this to me. I only came on occasion, it was a nice thing to do. It is unfortunate that the manager (Tammy) could not have been more professional when speaking to me about the "new" policy. That free slice of bacon on occasion went a long way with my opinion of McDonalds .... My family and I will never return to that McDonalds ..I hope that a free slice of bacon on occasion was worth it. Lastly, McDonalds should have managers that utilize some interpersonal skills when speaking to customers. (Tammy, if there is a class you should sign up for it) It doesn't take any effort to treat customers with kindness and decency. Had Tammy explained the new policy to me in a professional kind way, instead of the unprofessional way she did...I would not be writing this letter. - Thank you for taking the time to read my concern . . The restaurant location - Snow Rd, Parma, OH 44134.
Atmosphere: 1
Food: 1
Service: 1
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