Incompetent is an understatement for these people.
Jesse “Chillz” Ross
Very good dealz, pizza hut finally broke into the 21st century. Well done. The melts are amazing.
Atmosphere: 5
Food: 5
Service: 4
J D
They cancelled a delivery and didn't even bother to send out any sort of notification indicating that. Their website even had the order as ongoing until I finally called and they decided to let me know
Service: 1
Codie
Ordered on app, waited. 30 mins past estimated delivery I looked at tracker. Order cancelled? Called . Your order is on its way 10 mins. 20 mins later called again. Order is on its way I don’t know when then hung up… now they put me on a permanent hold trying to get my money back?….
Atmosphere: 1
Food: 1
Service: 1
Michelle Lukasik
I placed my order in the app. I decided that I needed to add to my order so I called the store. I was on hold for over 47 minutes. My unedited order was delivered while I was on hold and I was never able to add to it. After my food arrived somebody finally answered the phone when I questioned them as to why I was on hold for so long. He let me know that he was the only person that worked there and that he was busy. Unfortunately, my food was also not prepared correctly. The cheese bread had burned garlic on it and the pizza itself was oversauced. I selected the regular sauce option. Not a good experience and no one there seems worried about that.
Atmosphere: 1
Food: 1
Service: 1
David Cammarn
Customer Service is non-existent. I placed an order for delivery for some residents at where I work. When the order was 45 minutes late I called to check on the order. I was told that the order was canceled. I asked to speak to someone to find out why the order was canceled. I was put on hold to talk to someone. No one ever answers. I did the five times and then I gave up.
Atmosphere: 1
Food: 1
Service: 1
Mark Stojsavljevic
Pizza mediocre at best. Probably should have gone to Dominos for the 7.99 2 topping large !
Atmosphere: 3
Food: 2
Service: 3
Lisa
Super nice people, and I love a plain cheese pizza so double score.
Atmosphere: 5
Food: 5
Service: 5
Draven Rivera
Absolutely deplorable customer service at this location. I place an order on the app and they wait to call me 15-30 minutes past the time my food was to be delivered to call me and tell me they don’t have a driver and the mgr has the nerve to ask me to come pick it up. So here I sit with no food and the money has already been taken out of my account. It’ll be a cold day in hell before I order from this location again. Kyle, take lessons in customer service.
The best pizzahut in this area !!! Always fresh . Always nice to. Smells great and they are very clean ! Best one in Parma / seven hills and Royalton (.) I honestly can live 30mins away and I will still order from here . Will takes such good care of me and when he is working I know I’m going to have the best quality pizza of Pizza Hut Corporation. Thank you Will for bringing back childhood memories of the Pizza brand that I love . I been a fan since 1995 so it means a lot to have a perfect Pizza Hut Pizza
Atmosphere: 5
Food: 5
Service: 5
bigwolfman 216
The workers were rude as hell and on top of it they messed the order up and the food made my children puke I will never order from pizza hut ever
Atmosphere: 1
Food: 1
Service: 1
Thomas Wentzel
One of the best pizzas I've had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Sandra Yody
Good food, clean store, very friendly
Atmosphere: 5
Food: 5
Service: 5
Lisa Griffin
This is a take out only location. The service was great, the store was clean and the pizza was delicious.
Incompetent is an understatement for these people.
Very good dealz, pizza hut finally broke into the 21st century. Well done. The melts are amazing.
Atmosphere: 5
Food: 5
Service: 4
They cancelled a delivery and didn't even bother to send out any sort of notification indicating that. Their website even had the order as ongoing until I finally called and they decided to let me know
Service: 1
Ordered on app, waited. 30 mins past estimated delivery I looked at tracker. Order cancelled? Called . Your order is on its way 10 mins. 20 mins later called again. Order is on its way I don’t know when then hung up… now they put me on a permanent hold trying to get my money back?….
Atmosphere: 1
Food: 1
Service: 1
I placed my order in the app. I decided that I needed to add to my order so I called the store. I was on hold for over 47 minutes. My unedited order was delivered while I was on hold and I was never able to add to it. After my food arrived somebody finally answered the phone when I questioned them as to why I was on hold for so long. He let me know that he was the only person that worked there and that he was busy.
Unfortunately, my food was also not prepared correctly. The cheese bread had burned garlic on it and the pizza itself was oversauced. I selected the regular sauce option. Not a good experience and no one there seems worried about that.
Atmosphere: 1
Food: 1
Service: 1
Customer Service is non-existent. I placed an order for delivery for some residents at where I work. When the order was 45 minutes late I called to check on the order. I was told that the order was canceled. I asked to speak to someone to find out why the order was canceled. I was put on hold to talk to someone. No one ever answers. I did the five times and then I gave up.
Atmosphere: 1
Food: 1
Service: 1
Pizza mediocre at best. Probably should have gone to Dominos for the 7.99 2 topping large !
Atmosphere: 3
Food: 2
Service: 3
Super nice people, and I love a plain cheese pizza so double score.
Atmosphere: 5
Food: 5
Service: 5
Absolutely deplorable customer service at this location. I place an order on the app and they wait to call me 15-30 minutes past the time my food was to be delivered to call me and tell me they don’t have a driver and the mgr has the nerve to ask me to come pick it up. So here I sit with no food and the money has already been taken out of my account. It’ll be a cold day in hell before I order from this location again. Kyle, take lessons in customer service.
Atmosphere: 1
Food: 1
Service: 1
Awesome food awesome staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Restaurantji Recommends
The best pizzahut in this area !!! Always fresh . Always nice to. Smells great and they are very clean ! Best one in Parma / seven hills and Royalton (.) I honestly can live 30mins away and I will still order from here . Will takes such good care of me and when he is working I know I’m going to have the best quality pizza of Pizza Hut Corporation. Thank you Will for bringing back childhood memories of the Pizza brand that I love . I been a fan since 1995 so it means a lot to have a perfect Pizza Hut Pizza
Atmosphere: 5
Food: 5
Service: 5
The workers were rude as hell and on top of it they messed the order up and the food made my children puke I will never order from pizza hut ever
Atmosphere: 1
Food: 1
Service: 1
One of the best pizzas I've had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Good food, clean store, very friendly
Atmosphere: 5
Food: 5
Service: 5
This is a take out only location. The service was great, the store was clean and the pizza was delicious.
Atmosphere: 5
Food: 5
Service: 5
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