Starbucks

6780 Ridge Rd, Parma
(440) 842-7465

Recent Reviews

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Cory Duliba

I almost always get the same basic order so I cant speak to that aspect but I can day that they are consistent at this store which I appreciate. Breakfast sandwich always looks sloppy and sad though despite tasting fine so cant give 5 stars.

Atmosphere: 5

Food: 4

Service: 5

Justin Ward

Talking about expensive coffee they got you covered

Atmosphere: 1

Food: 2

Service: 2

Noah Thore

Workers are mean

Jakob Kelly

Great coffee. I enjoy the white mocha with an extra shot,

Atmosphere: 5

Food: 5

Service: 5

Jill Kramer

This listing is inaccurate. There is no seating outside and no dine-in available. It's essentially set up as a pick-up kiosk inside.

My drink was good and staff was kind, but this was altogether a clunky and time-consuming experience.

My app alerted me my drink was ready, but there was no sign of my order on the status screen they have. I had to ask for my drink twice while it sat in the back.

Atmosphere: 1

Food: 5

Service: 3

Samar Shaheen

Want to leave a review about the great customer service from Alton at this location, he was extremely patient and kind and went the extra mile due to my complications with uber eats

Atmosphere: 5

Service: 5

Michael Chapman

Starbucks is my niece's go to. Service was quick, staff was courteous.

Atmosphere: 5

Food: 5

Service: 5

George Smetana

I always use the drive up window. Always have nice people waiting on me.

Service: 5

Al Martin

Great staff, good coffee. Perfect combination to start out the day.

Atmosphere: 4

Food: 5

Service: 4

Tim Matthews

Starbucks pick locations should not take off. This is a terrible idea. The entire point t of starbuck is a place to grab a drink and sit down a d enjoy it. By getting rid of the seating it feels extra corporate. Product is still fine. But I can get as good or better coffee at a small coffee shop with atmosphere

Atmosphere: 1

Service: 3

the sky Angeles

I had a rough day, and while ordering at Starbucks, I became emotional. A kind worker noticed I was upset and generously made my drink on the house. Another thoughtful employee surprised me with cake pops. When my drink was ready, the original worker wished me a better day. Their kindness truly brightened my day, and I can’t stop thinking about it. Made heading to work after a hard day less dreadful

Atmosphere: 5

Food: 5

Service: 5

Addie Balan

It’s taken me years to write a review for this location because it’s the one I used to go to most, but over the years their customer service as well as their product has dwindled. They get my order wrong 80% of the time. I understand they’re busy but it’s extremely frustrating when I’m not only stuck waiting for my coffee, but then get something I didn’t order? My standard is usually just espresso and milk— no sweetener, no frills. Yet, somehow, I usually end up with a drink that has sweetener or the wrong milk. So then I’m stuck pulling back into the parking lot, parking, and waiting inside for a new order. I used to come to this location daily years ago, but receiving the wrong order constantly deterred me from giving them my business. I tried it again about a month ago and it was good two times in a row but the last couple of times it’s been wrong the same way and wastes time during my morning commute. I don’t know if it’s lack of training for the baristas? Some of them seem really nice and are quick to rectify an order. Some, on the other hand, seem to care less. I will continue patronizing other Starbucks locations that aren’t this one.

Atmosphere: 3

Service: 2

Rochelle Ceballos

My cold brew didn't taste great. BUT everything else was good. I went through the drive through and wasn't able to go back in to ask if they could remake it.

Atmosphere: 5

Food: 5

Service: 5

cjdysgwk

They always get shit wrong idk if they don’t read the labels or just fail to say they’re out of something but it’s aggravating. They don’t seem to care either. This location SUCKS.

Service: 2

Sarah Krafcik

Wes and the team on 3/2 were awesome! Maple Pancakes says thank you so much for the pup cup

Atmosphere: 5

Food: 5

Service: 5

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