Steak 'n Shake
6880 Ridge Rd, Parma
(440) 887-9201
Recent Reviews
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Food was really good. Dining room was clean. Service was relatively fast. However the staff should really try and remember the dining room can hear their conversations. I could have done without the excessive profanity to tell coworkers a story.
Atmosphere: 3
Food: 5
Service: 4
Love this place..I go there alit.the burgers are great and the shakes are amazing.
Atmosphere: 5
Food: 5
Service: 5
good food
Atmosphere: 2
Food: 5
Service: 4
Horrible attitude from staff.
Atmosphere: 1
Food: 2
Service: 1
Forgot my combo add ons it was supposed to come with fries, the burger was supposed to come with onion and pickles and I'm extremely upset it came plain when i asked for the add ons. Why is it so hard to put pickles on a darn sandwich? 😭
Always a good milkshake
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Service, Tripple Cheeseburger
Showrd up not too long before close. Felt bad about it but the staff was still incredibly kinda and courteous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Service, Frisco Melt
Fix your Wi-
Atmosphere: 5
Food: 5
1st Time here . The food was really good I love their burgers & Fries. The service was good . The food was hot & Fresh . I Didn’t have to wait very long 4 My food & They make it fresh when u Order it that’s what I like . The staff was very friendly .
Atmosphere: 4
Food: 4
Service: 4
This was the worst burger I have had in my life!! I could squeeze grease with every bite. I had 3 bites. One from each side, and all were terrible!!! I went to a Stk & Shk restaurant aprx 5 yrs ago in Willowick it was delish!! I was so grossed out today! I could feel a heart attack waiting if I'd continued to eat that 🍔! I could not imagine anyone making it through that sandwich...ewww.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Fries are butt
Food was ready when I got there and was good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Frisco Melt
The pandemic ruined this place. It was Steak 'n Shake it's 50s diner. It's now like something from the 21st century. No waitstaff, no counter. Order & Pay at a kiosk and walk to pickup your food when names called. Never again, prices have tripled. The menu is limited as well. 👎👎👎👎
Atmosphere: 1
Food: 2
Service: 1
I'm not sure i like it with orderingvit yourself. There is no room to relax to eat. Going out to eat is supposed to be relaxed, not doing it all yourself for most part, mine as well make your own food too.
Atmosphere: 1
Food: 5
Service: 1
Do not order anything from this location that requires any extra cost for customization. Three or four times including my most recent visit I’ve order the Bacon & Cheese steakburger only to receive a plain steakburger with no bacon despite the up-charge. Several toppings we pay extra for are always missing as well every visit.
Atmosphere: 1
Food: 1
Service: 4
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