Now for you to get a free foot-long sub using a coupon the certain subs that you can choose all are crap subs nomore specialty subs horrible way to lose
Food: 1
Service: 4
jujubeethesungoddess natran
Tried the new chicken sandwich with the sauce. It was gross. The Italian sub was ok. Not very thick on the meat.
Atmosphere: 3
Food: 3
Service: 3
Joe Lavaglio
Placed an online order and my card was charged. I get there and they said they never got my order. They said nothing they can do besides pay again twice to receive one order or dispute my card lol. I’m done with subway.
Service: 1
Kathy G
Made an online order. They completely messed all 3 sandwiches. I could understand if they were busy but I sat in the parking lot and waited they only had 1 customer. I tired to call to have them correct the situation but they refuse to even answer the phone. I really dislike giving bad reviews especially because this was my favorite Subway.
Atmosphere: 2
Food: 1
Service: 1
Nikolas O'Connor
Just moved to Parma. This might be the best Subway in NEO. The sub I just had was a Top 3 Subway Sub of all time. If you think all Subway tastes the same, you are wrong.
Savannah, the manager, was the one who handled my order. She was great. Give her a raise to keep her around. Here are the highlights:
- Portion sizes are great. Not skimped. A real sub. - My sub is layered and stacked like art. Most subway sandwiches are all over the place. This was handcrafted. - Fast service, in and out. Most sandwich artists can’t tell the lettuce from the tomatoes. - Friendly. Welcoming. Inviting. - Keep coupons on deck. Had an extra coupon for me to use on my sub meal. Making a return customer out of me. - Try to get return customers. Succeeded.
I’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Melanie González Cuevas
First time I come to this Subway, and I absolutely love it. I went at night, and the employees were really fun. They started a conversation with me since I got there. The guy prepared my order really well, and my food tasted good. I would definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin
Chelsea Glennon
The pos system went down as it took my money from my Apple Pay but store had not received it Savannah a manger seen my frustration and paid out of pocket for my sub
Atmosphere: 5
Food: 5
Service: 5
Kaitlin Kuehn
Both sandwiches were wrapped poorly, exposed ends and dressing leaking over the bag. Also, this location charges $3 more for a BMT than the one on Day drive. Turkey is $1 more. I think the franchisees need to do some market research on their competitors.
Food: 2
Charlene Surace
I usually go to this location. Everyone is pretty nice. This last time the food was not good. More specifically the bread. Got home to rewrap the sandwich for our road trip the next day. The bread was hard and stale on the ends of the foot long. Very disappointed. Had to purchase buns somewhere else to replace it. I would have filled out a survey but I has already toss the receipt
Atmosphere: 3
Food: 1
Service: 5
John Cook
I just ordered four sandwiches. I’ve been trying to call them multiple times and nobody’s answering their phone. The one on Pearl Road store number 2433-0 two of my sandwiches have black olives on them and my two kids are allergic to them. This was on the way home. I had to stop because I was picking up dinner for them now I gotta go somewhere else to get their food I thought they would do it nice because it said right on the receipt no black olives, but I was wrong now I might have to go in and order my food now on, but nobody wants to answer their phone. That’s kind of bad that is kind of bad thing to do for customers not to answer a phone.
I just had a bad experience with the person who took my order and built my sandwich. I almost asked her, "did I do something to make you angry?" ... but I didn't do anything besides go in and order, and gave a 20% tip. I don't not like this location!
Atmosphere: 1
Food: 4
Service: 2
Bryan Vidmar
$4 more than big Creek
James Bojar
I always order the 6" tuna on Italian bread, it's a excellent sandwich.
Atmosphere: 3
Food: 4
Service: 3
jim HARDIN
Great quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Brayden
The staff that work here are amazing, especially closing shift! They work efficiently and make your order as fast as they can. They take the paper coupons as well which help a ton, and they also close late so if you work late and just want to grab take out they got you covered!
Vegetarian options: You can get salads or their "new" wraps.
Now for you to get a free foot-long sub using a coupon the certain subs that you can choose all are crap subs nomore specialty subs horrible way to lose
Food: 1
Service: 4
Tried the new chicken sandwich with the sauce. It was gross. The Italian sub was ok. Not very thick on the meat.
Atmosphere: 3
Food: 3
Service: 3
Placed an online order and my card was charged. I get there and they said they never got my order. They said nothing they can do besides pay again twice to receive one order or dispute my card lol. I’m done with subway.
Service: 1
Made an online order. They completely messed all 3 sandwiches. I could understand if they were busy but I sat in the parking lot and waited they only had 1 customer.
I tired to call to have them correct the situation but they refuse to even answer the phone. I really dislike giving bad reviews especially because this was my favorite Subway.
Atmosphere: 2
Food: 1
Service: 1
Just moved to Parma. This might be the best Subway in NEO. The sub I just had was a Top 3 Subway Sub of all time. If you think all Subway tastes the same, you are wrong.
Savannah, the manager, was the one who handled my order. She was great. Give her a raise to keep her around. Here are the highlights:
- Portion sizes are great. Not skimped. A real sub.
- My sub is layered and stacked like art. Most subway sandwiches are all over the place. This was handcrafted.
- Fast service, in and out. Most sandwich artists can’t tell the lettuce from the tomatoes.
- Friendly. Welcoming. Inviting.
- Keep coupons on deck. Had an extra coupon for me to use on my sub meal. Making a return customer out of me.
- Try to get return customers. Succeeded.
I’ll be back.
Atmosphere: 5
Food: 5
Service: 5
First time I come to this Subway, and I absolutely love it. I went at night, and the employees were really fun. They started a conversation with me since I got there. The guy prepared my order really well, and my food tasted good. I would definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin
The pos system went down as it took my money from my Apple Pay but store had not received it Savannah a manger seen my frustration and paid out of pocket for my sub
Atmosphere: 5
Food: 5
Service: 5
Both sandwiches were wrapped poorly, exposed ends and dressing leaking over the bag. Also, this location charges $3 more for a BMT than the one on Day drive. Turkey is $1 more. I think the franchisees need to do some market research on their competitors.
Food: 2
I usually go to this location. Everyone is pretty nice. This last time the food was not good. More specifically the bread. Got home to rewrap the sandwich for our road trip the next day. The bread was hard and stale on the ends of the foot long. Very disappointed. Had to purchase buns somewhere else to replace it. I would have filled out a survey but I has already toss the receipt
Atmosphere: 3
Food: 1
Service: 5
I just ordered four sandwiches. I’ve been trying to call them multiple times and nobody’s answering their phone. The one on Pearl Road store number 2433-0 two of my sandwiches have black olives on them and my two kids are allergic to them. This was on the way home. I had to stop because I was picking up dinner for them now I gotta go somewhere else to get their food I thought they would do it nice because it said right on the receipt no black olives, but I was wrong now I might have to go in and order my food now on, but nobody wants to answer their phone. That’s kind of bad that is kind of bad thing to do for customers not to answer a phone.
Food: 1
Restaurantji Recommends
I just had a bad experience with the person who took my order and built my sandwich. I almost asked her, "did I do something to make you angry?" ... but I didn't do anything besides go in and order, and gave a 20% tip.
I don't not like this location!
Atmosphere: 1
Food: 4
Service: 2
$4 more than big Creek
I always order the 6" tuna on Italian bread, it's a excellent sandwich.
Atmosphere: 3
Food: 4
Service: 3
Great quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
The staff that work here are amazing, especially closing shift! They work efficiently and make your order as fast as they can. They take the paper coupons as well which help a ton, and they also close late so if you work late and just want to grab take out they got you covered!
Vegetarian options: You can get salads or their "new" wraps.
Atmosphere: 5
Food: 5
Service: 5
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