Subway

6585 Ridge Rd, Parma
(440) 613-2188

Recent Reviews

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Brandon Doering

Walked in on the evening of 10/09/2025 to place an order for one sandwich. The guy working told me “come back in a half an hour, I have a big order to do right now”. I’ve worked in food service in my younger years and never would I tell a customer to come back unless our systems were down or something.

This was just pure laziness on his part. I’m not surprised now after seeing all the 1 star reviews.

Atmosphere: 1

Food: 1

Service: 1

Emily Stephenson

I came at 930 on 10/4/25 after placing a mobile order and driving twenty minutes after getting off work, as we are walking up some guy sitting on the curb smoking a cigarette walking in behind us turns out to be the employee telling us he is sick, in pain and will not be making my food, i told him it was a mobile order to which he told me to cancel it as i am sitting in my car trying ti canel it and order a diffrent food place i watch him service FOUR different orders one being a 5-6 sandwich order.

Софія Яцків

Very disappointed with Subway. We waited for our order for over an hour, and they never even prepared it. Complete disrespect for customers and absolutely no service. I will never order here again and do not recommend this place to anyone.

Atmosphere: 1

Food: 3

Service: 1

Vicki

This location makes the sloppiest sandwiches on earth for delivery. I don't know if they're understaffed or what but you get the wrong bread usually, the meat is stacked in clumps at one end of the sandwich. Vegetables are not spread out across the whole sandwich and cheese is not separated into slices, sandwich is unappealing to look at and not enjoyable because it's put together so haphazardly. Not very appetizing.

Food: 2

Service: 1

Chelsea Simmons

If you want fast service this is definitely not the subway to choose

Amy Dukes

The bread was so rock hard you could not even eat your sandwich. I was already 20 minutes down the road I paid eight dollars and some change for a sandwich that had literally no chicken on the end of it where the bread was rock hard then the chicken inside the sandwich was so cold, even though it was toasted This sandwich is probably the worst sandwich I’ve ever had in my life. Dennis, I’m standing there getting my sandwich made by a guy who said he couldn’t wait for the day to be over in 30 minutes. The other lady that was making another Customer sandwich. The lady had barely any teeth in her mouth. She was making this Customer sandwich and she put the wrong topping on. She put garlic instead of something else so instead of her remaking the sandwich, she literally picked the food off the top of the sandwich and threw it away and started it over with the toppings that is the most disgusting thing I’ve ever seen in my life in the food industry. This place is trifling.

Atmosphere: 3

Food: 1

Service: 2

Gerry Balash

NOT OPEN 24 HOURS

Atmosphere: 2

Food: 1

Service: 1

Daniel Feliciano

I bought two chicken wraps they both taste like chemicals and or cleaning products it’s making me and my wife’s mouths burn be careful

Atmosphere: 1

Food: 1

Service: 1

DAVENA JAMES

Bread was hard. Which I do not understand especially when the employees are hands on with everything.

Atmosphere: 5

Food: 2

Service: 3

Hailey Benak

Came to order for takeout and they made us wait until they made all their doordash and mobile orders first when no one was there to pick them up. Absolutely absurd. I work fast food and in person guests are ALWAYS priority over a mobile that is not there to pick it up. Waste of time.

Tiffany Baylor

So this has to be the 5th Subway I’ve been to where they only have ONE person working making online orders and in store orders, and they say “oh I have three door dash orders ahead of you, and this person, so it’s gonna be a minute before I can get to you” this is bad for business. How do u expect to keep customers if you don’t hire any workers to help. I do not recommend anyone come to this location in particular, you will wait for your food.

Atmosphere: 1

Food: 1

Service: 1

Christopher Rosewell

Just got a sandwich there. Watched the person make 3 sandwiches and ring out the customers wearing the same gloves. Disgusting. Bread herbs and cheese is hard as a rock definitely not fresh. And it’s an almost $11 sandwich. Do better.

Atmosphere: 1

Food: 1

Service: 1

Salvatino DeAngelis

It's located in the gas station, only a few tables for dining-in, there was only one worker there so we waited awhile for our food and the food wasn't fresh, you could tell it's been sitting awhile. I don't see us ever ordering from this location again, so I wouldn't recommend it unless you are hungry late at night, they are open 24 hrs supposedly, but cannot confirm that.

Atmosphere: 2

Food: 2

Service: 2

Patrick G Hogan

The subs were excellent ❤️

Atmosphere: 5

Food: 5

Service: 5

W V

Every single order we receive is wrong. If you order through the Subway app you do not get your money back for items not received. Will never order again and have money stolen for things paid for and not received!

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