Subway

10223 Brookpark Rd #4, Parma
(216) 676-5850

Recent Reviews

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besx 908 goddess88

If I could give this place zero stars I would! I walked in and it was literally no one in the store. I said okay I'll be out quick...the first worker noticed me and said nothing. The second one named Angie noticed me and still said nothing. Finally I said I would like two sandwiches. Angie proceeds ask what kind of bread, I said wheat fo both. The ENTIRE time she's making my sandwiches she has an attitude! Literally the entire time, I understand people have good and bad days but if you don't like your job then quit! Then other customers walk in and she's all like hi how can I help you😳😒 I doubt I'll ever come back to this location because clearly customer service is non existent unless your of a certain skin tone. The only reason I stopped here today was because my son asked for Subway and because it's not too far from home. But I rather spend my money else where

Atmosphere: 1

Food: 3

Service: 1

Rick Ott

Anybody getting flatbread it ain't what it used to be. They cheapened up and now the flatbread is the wraps. So when you get a sandwich you're getting a paper thin wrap bread. I'd rather wipe my ass with a cactus and eat this crap.

Atmosphere: 4

Food: 1

Service: 4

Carolyn Cameron

Placed online order went to pick it up was not ready . Upon arriving the order was not even prepared young man told me the order was being made . Took about 20 minutes after pick up time got home went to eat and bam no cheese ,no onions , little chicken it was cold after asking to be toasted . Called the store and the guy says we'll we can't issue a refund but if you can make it back before we close they can be remade so I ask when do u close he says 9pm we'll its already 8:30 @ this point so it would take me 20 minutes to drive there .This place is something else and the lady who made the sandwich i guess did not follow the order at all..

Atmosphere: 3

Food: 1

Service: 2

Kaarle Spangler

Placed a mobile order almost an hour ago and am still waiting on it. 3 customers served before me after coming to PICK IT UP. Thought mobile ordering meant I wouldn’t have to wait in line and that It’d be done when it says. Guess I was wrong. Just go to another subway, these guys are obviously overworked and understaffed/undertrained.

Atmosphere: 1

Food: 2

Service: 1

toniaa395

Clean ! Friendly ! Great Food! Worth the wait if they are busy … Easy to get in and out of parking lot . This location accepts all coupons . Lots of deals as a reward member . App is easy to use .

K NM

Always great customer service. The location is clean. The food good. My go to subway!

Atmosphere: 5

Food: 5

Service: 5

Glenda Butcher

The new pizza ? rolls are good ?

Atmosphere: 5

Food: 5

Service: 5

Alicia Santiago

Worst place I’ve ever been too if your looking for a good subway find a different location or go to fire house sub on ride park square. This location subway doesn’t know how to make a sub if their life depended on it smh. I gave my sub to my dog. I didn’t even eat it. Never eating here again

Atmosphere: 1

Food: 1

Service: 1

Rob Lawther

Always great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, The Philly Footlong Pro Double Protein

Allen Liwosz

Always clean, welcoming employees, and good looking food. Definitely the best Subway location I have been

Atmosphere: 5

Food: 5

Service: 5

Double R Mafia

Whoever the guy was folding the sandwiches needs to never fold anyone’s sandwich ever again he cut my sandwich prior to closing it and didn’t close it properly I had to eat my subway like a taco, it was ridiculously sloppy and all my vegetables was at the top of the taco. Poor folding and

Atmosphere: 3

Food: 1

Service: 5

Katherine Harris

Would recommend this eatery to friends.

Atmosphere: 5

Food: 5

Service: 5

Bre H

Always nice pleasant customer service received at this Subway. Sandwich made the way I like it. Fresh bread, vegetables and meats.

Atmosphere: 5

Food: 5

Service: 5

Joann

I came in Friday 9/22/23 at the Subway on brookpark Road by tiedeman. There were two young men who were freaking amazing. They made me smile and gave me great suggestions for the bread and sandwiches . My food was awesome. As soon as I walked in, I could smell fresh yumminess bread! You have a great staff at this location

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Tuna, Tuna Melt 6 Inch Melt, Meatball Marinara 6 Inch Regular Sub, All-American Club 6 Inch Regular Sub

Joann Smith

I came in Friday 9/22/23 at the Subway on brookpark Road by tiedeman. There were two young men who were freaking amazing. They made me smile and gave me great suggestions for the bread and sandwiches . My food was awesome. As soon as I walked in, I could smell fresh yumminess bread! You have a great staff at this

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Tuna, Tuna Melt

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