Wingstop
8641 W Ridgewood Dr, Parma
(440) 345-5181
Recent Reviews
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Oh my goodness the chicken was NOT cooked at all. Because I live so far I legitimately wasted 25 bucks on trash. Never ever again will I eat there
Atmosphere: 4
Food: 1
Service: 1
Is Great
Atmosphere: 5
Food: 5
Service: 5
Very Disappointing Experience
I ordered lemon pepper wings online, and when we arrived to pick them up, the wings were clearly undercooked and didn’t even look like they had lemon pepper on them. We politely asked if they could be re-cooked, and the cashier said he needed to ask the manager. The manager came over and flat-out said no without any explanation. My fiancé asked for an explanation since the wings were not done, and only then did the manager reluctantly take them to re-cook. He was extremely rude throughout the process.
This isn’t the first time we’ve received wings from this location that were undercooked — to the point of being unsafe to eat. It’s disappointing to see such poor quality control and unprofessional service, especially when this has been an ongoing issue.
Atmosphere: 1
Food: 1
Service: 1
Truly terrible rubbery wings might be the worst ive ever had
Food: 1
Third time giving this place a chance. I really want to support a place dedicated to wings but they just don't bother putting in any effort. They may even be proud of the freezer burn given the fact the wings are maybe 1/3 coated in sauce. You've gotta put effort into producing such a poor product.
The only semi-redeeming quality was the gentleman who handed me the bag. He was at least friendly. Perhaps only to prepare me for the sadness of the meal.
Atmosphere: 2
Food: 1
Service: 3
Get an extra well done and a light sauce option.
Ordered the 20 piece boneless meal deal for my wife and I, ordered 3 flavors and they all came in the same box only separated by a piece of thin parchment paper. Some of the sauces mixed. In addition, the cheese fries were soggy, and the wings weren’t sauced properly. Not sure it was worth the 30 bucks we spent.
Work two full time jobs never do anything for myself decided I'm finally going to try wing stop as an early father's day gift after working a double. Waited close to an hour for fries raw in the middle and chicken that wasn't eatable threw out everything after acouple bites wasted over 50 bucks first and last time one of the worse staffs I've every seen can't sleep want my money back not happy store filthy don't know how there not shutdown.
This store is by far the best wingstop. They are fast and efficient. Very friendly staff.
The boneless wings and loaded fries were really good. When you are looking for something that isn’t Sheetz late at night, this is a solid option!
Restaurantji Recommends
Placed an online order. Was supposed to be ready in 20-25 minutes. We showed 30 minutes because the order is never ready on time. After waiting 20 more minutes we asked what was going on… they said someone stole the order and had to remake it. So it’s now been well over an hour. Do not order from here.
Not only did I go in and order in person, but there were six workers standing there talking checking in each order to make sure it’s good and right. Yet, they still got my order wrong. Worst location ever
Corn was cold like it just came out of the fridge general manager was rude and took no accountabilty for food quality food is is expensive to serve uncooked items
Matt is awesome great personality
Not sure why this place gets bad reviews, I have always ordered from them on DoorDash and my food always comes hot and fresh no matter what time. I never had any problems with my door dashes from them or even in person. So thanks you Wingstop workers! Much love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Chicken Wings, Mild, Garlic Parmesan Boneless Wings, Boneless, Cheese Fries, 10 Wings
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