Wingstop

8641 W Ridgewood Dr, Parma
(440) 345-5181

Recent Reviews

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TottenhamTilliDie

Ordered the 20 piece boneless meal deal for my wife and I, ordered 3 flavors and they all came in the same box only separated by a piece of thin parchment paper. Some of the sauces mixed. In addition, the cheese fries were soggy, and the wings weren’t sauced properly. Not sure it was worth the 30 bucks we spent.

Spike Skull

Work two full time jobs never do anything for myself decided I'm finally going to try wing stop as an early father's day gift after working a double. Waited close to an hour for fries raw in the middle and chicken that wasn't eatable threw out everything after acouple bites wasted over 50 bucks first and last time one of the worse staffs I've every seen can't sleep want my money back not happy store filthy don't know how there not shutdown.

Julie

This store is by far the best wingstop. They are fast and efficient. Very friendly staff.

Jennifer Popik

The boneless wings and loaded fries were really good. When you are looking for something that isn’t Sheetz late at night, this is a solid option!

Michael Pristas

Placed an online order. Was supposed to be ready in 20-25 minutes. We showed 30 minutes because the order is never ready on time. After waiting 20 more minutes we asked what was going on… they said someone stole the order and had to remake it. So it’s now been well over an hour. Do not order from here.

John Yako

Not only did I go in and order in person, but there were six workers standing there talking checking in each order to make sure it’s good and right. Yet, they still got my order wrong. Worst location ever

Tracy Nevels

Corn was cold like it just came out of the fridge general manager was rude and took no accountabilty for food quality food is is expensive to serve uncooked items

Rodney Diciuccio

Matt is awesome great personality

Alexandra W

Not sure why this place gets bad reviews, I have always ordered from them on DoorDash and my food always comes hot and fresh no matter what time. I never had any problems with my door dashes from them or even in person. So thanks you Wingstop workers! Much love

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemon Pepper Chicken Wings, Mild, Garlic Parmesan Boneless Wings, Boneless, Cheese Fries, 10 Wings

Nick Banker

Spent almost $20 on boneless wings with almost no sauce on them. Not sure how anyone would feel comfortable serving food that looks like this knowing the customer will forsure 100% not be happy eating their food.

Food: 1

Service: 2

Bobby Hausler

A complete disgrace of wings here, undercooked French fries, barely any sauce very unsatisfied.

Food: 1

Tony C Green

Wings were good ??

Atmosphere: 3

Food: 5

Service: 5

moise lumumba

If you're a fan of Westerners, you'll like this.

The Good, The Bad and the Ugly.

The Good - The chicken was good. If you mess up chicken, you kind of shouldn't be in the business.

The Bad - My fries were cold. Not warm, COLD.

The Ugly - The utter lack of professionalism by the staff. I walked in, one was sitting on the counter, and the other four were on their phones, leaning on whatever was close. After I told them I was there to order, one guy asked where someone was, to which one of them replied, "At the store." There was something about "he's not her boss" and "if she's on the clock, punch her out until she gets back" The (white) guy begrudgingly took my order and handed me a cup. I sat down, and the fun began. The "n" word was tossed about like they (staff, including the white guy) were saying, "Hello." Then the two customers chimed in and started laughing. My impression was that they were friends with one of the employees. There was some sexual talk tossed in for good measure. My food came, and I left, never to set foot in that door again.

Believe it or not, I stood outside for about 3 minutes, deciding if it was going to be Wingstop or the seafood place across the drive. I doubt this was an anomaly, which begs the question, do people really not care? I am not shocked at all to see all the bad reviews this place has. Perhaps the owner/operators don't care as long as the money keeps rolling in, but imagine if they cared enough to replace those sub parts employees with respectable ones. I wonder what their P/L statements would look like. As a middle-aged African American, I feel confident when I say, "I bet this isn't what you get out in the suburbs.

Atmosphere: 1

Food: 3

Service: 1

Zachary Chuppa-Roddy

Never had wingstop once in my life, but based on my 1 experience at this establishment I believe I will choose a different place to eat.
Walked in at approximately 11:40 (20 minutes before close) to find out they are no longer taking food orders or making food. 3 employees all standing around doing nothing — twiddling thumbs. Floor had already been mopped - chairs already flipped. I’m sure the fryers were off.
Time to change the business hours!!! These kids have no interest in working - no interest in customer service. Do your job! Plain and simple. The girl behind the counter looked at me like I had 4 eyes because I wanted to order food 20 minutes prior to closing. I’d fire every single person who was on the closing shift on September 12?? plain and simple. Rude . Disrespectful. Time for a shift in business models. Possibly the easiest job ever (dropping wings and chicken tenders in a fryer) and they still don’t want to do it.

Atmosphere: 1

Food: 1

Service: 1

Oleg Sarapulov

Recently, I tried chicken legs and fries at Wingstop and was quite disappointed. They were gray and tasteless. The fries were limp and burnt, looking shabby. I only got a few whole fries, and there were small scraps that are usually thrown away. Overall, this dish was disappointing and not worth its price. The place also looked dirty. I would not recommend it to those who want a good meal.

Atmosphere: 1

Food: 1

Service: 2

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