Our family gets a Chicken, Bacon, Pineapple pizza quite often from Masseys in Pataskala to bring home.
So, we ate at Massey’s yesterday and I accidentally ordered the wrong pizza. I told them what happened and they graciously made us a new one, even though it wasn’t their fault.
So shout out to Masseys in Pataskala! Great tasting Pizzas and Great Service!
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Lauren B
I ordered a Dinner Salad through their website. They added green olives despite it not being in the website description. They removed all of the cheese (the only reason I even order this salad).
I called in to let them know. A woman was very rude on the phone as soon as she realized I was calling to report a problem. She told me there’s two kinds of olives on the salad regardless of what the website says, and “dinner salads never come with cheese - you HAVE to add it”. I told her this is completely different than the website description. She didn’t care. She said to call in my order next time so it can be “exactly what you want”.
Be careful when ordering online, I guess. You can’t trust their website descriptions.
She told me the solution to all of this is for me to drive back to the restaurant to pick up a new salad. I told her I’m not doing a 20 minute round trip all over again. I’m going to stay home to eat dinner with my family.
She suggested I accept a discount on a future order. This was my first time ever trying Massey’s and I don’t want to come back, so there’s no use for a discount. I requested a refund of the salad. She thought for a moment, then obliged. There was never any apology or empathy at all. It was weird. If there hadn’t been any food issues, I wouldn’t return to this location just based on my experience with this lady. How are they going to mess up my food and then treat me like I’m the problem? Yikes
Atmosphere: 1
Food: 1
Service: 1
mike taranto
Always good.
Atmosphere: 5
Food: 5
Service: 5
Melvin Benton
They are my favorite Pizza!!! And I Love the Guido Supreme Subs!!! And the Staff is just Great!!!❤️?
Atmosphere: 5
Matt Vance
I’ve ordered from this Massey’s for many years and the customer service has always been incredible and the pizza/food is even better, easiest 5 star rating I’ve ever given.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Famous Pepperoni, Pizza
mary jenkins
Best pizza subs
Atmosphere: 5
Food: 5
Service: 5
Seth Smith
Been coming here for years. People that work here are always friendly and go out of their way.
Atmosphere: 5
Food: 5
Service: 5
Aaron McIntire
Pizza is the best in town, a little expensive but totally worth it.
Atmosphere: 5
Food: 5
Service: 5
Amy Rawlins
New to the area, they delivered in the time they said they would. Food was still very hot.
Food: 4
Service: 4
Kassie Pannier
Im always happy when i leave there. Great prices! They live up to their saying "The Cadillac of Pizza."
It's always excellent perfect. Excellent management and employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Hi If
We ordered a GreatGuido sub and it was burnt completely up.why would they serve that to anyone?? Masseys has ways been our go to shop but I am now done with them.Very
Food: 1
Service: 3
Alton Lewis
Great staff and fantastic
Atmosphere: 4
Food: 4
Service: 4
greg quick
Pizza was very good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza
Tom Oswald Jr
Waited on a 150-piece pepperoni pizza for 40 mins. It was well worth the time. They were so busy . The owner came out and apologized for being so busy. USUALLY, it's a 15-minute wait time.
Our family gets a Chicken, Bacon, Pineapple pizza quite often from Masseys in Pataskala to bring home. So, we ate at Massey’s yesterday and I accidentally ordered the wrong pizza. I told them what happened and they graciously made us a new one, even though it wasn’t their fault. So shout out to Masseys in Pataskala! Great tasting Pizzas and Great Service! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I ordered a Dinner Salad through their website. They added green olives despite it not being in the website description. They removed all of the cheese (the only reason I even order this salad).
I called in to let them know. A woman was very rude on the phone as soon as she realized I was calling to report a problem. She told me there’s two kinds of olives on the salad regardless of what the website says, and “dinner salads never come with cheese - you HAVE to add it”. I told her this is completely different than the website description. She didn’t care. She said to call in my order next time so it can be “exactly what you want”.
Be careful when ordering online, I guess. You can’t trust their website descriptions.
She told me the solution to all of this is for me to drive back to the restaurant to pick up a new salad. I told her I’m not doing a 20 minute round trip all over again. I’m going to stay home to eat dinner with my family.
She suggested I accept a discount on a future order. This was my first time ever trying Massey’s and I don’t want to come back, so there’s no use for a discount. I requested a refund of the salad. She thought for a moment, then obliged. There was never any apology or empathy at all. It was weird. If there hadn’t been any food issues, I wouldn’t return to this location just based on my experience with this lady. How are they going to mess up my food and then treat me like I’m the problem? Yikes
Atmosphere: 1
Food: 1
Service: 1
Always good.
Atmosphere: 5
Food: 5
Service: 5
They are my favorite Pizza!!! And I Love the Guido Supreme Subs!!! And the Staff is just Great!!!❤️?
Atmosphere: 5
I’ve ordered from this Massey’s for many years and the customer service has always been incredible and the pizza/food is even better, easiest 5 star rating I’ve ever given.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Famous Pepperoni, Pizza
Best pizza subs
Atmosphere: 5
Food: 5
Service: 5
Been coming here for years. People that work here are always friendly and go out of their way.
Atmosphere: 5
Food: 5
Service: 5
Pizza is the best in town, a little expensive but totally worth it.
Atmosphere: 5
Food: 5
Service: 5
New to the area, they delivered in the time they said they would. Food was still very hot.
Food: 4
Service: 4
Im always happy when i leave there. Great prices! They live up to their saying "The Cadillac of Pizza."
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
It's always excellent perfect. Excellent management and employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
We ordered a GreatGuido sub and it was burnt completely up.why would they serve that to anyone?? Masseys has ways been our go to shop but I am now done with them.Very
Food: 1
Service: 3
Great staff and fantastic
Atmosphere: 4
Food: 4
Service: 4
Pizza was very good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza
Waited on a 150-piece pepperoni pizza for 40 mins. It was well worth the time. They were so busy . The owner came out and apologized for being so busy. USUALLY, it's a 15-minute wait time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza
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