Nedley's Ice Cream & Coffee Cafe AKA Hershey's

I'm having it for the first time it's really good me and my children like it

Great service and amazing ice cream!!

Great portion sizes and I love the selection of flavors. Customer service is great.

The smell of spoiled dairy filled the room, and it can only be described as grimy. This place needs a serious deep clean.

The ice cream here is so good! Will definitely have to come back!!

Apart from the great selection of ice cream and different kind of desserts I love the place stacked with the books especially the globe which is pretty old but reminds us of the old world.
It's a very cozy place and the staff is super friendly. I would love to visit in next time I'm in that area I'm surely going to visit

Ice cream is ok, it can at times be too much and heavy. Employees aren't always the friendliest

We walked in and two employees were behind the counter staring off into space. No greetings and not helping or engaging with the current customers. There was a family and another couple there as well. The employees were not interacting with customers. So I walked up to one and asked, “where is the line” and the employee literally shut down and mumbled “ I don’t know”. So I said “okay, how would you like me to proceed, should I get behind that couple?” and pointed to the couple who still hadn’t been helped. The employee said “ I don’t know what’s going on.”

So confusing and just frustrating to see two employees either not be properly trained to feel confident to help serve customers ice cream, or see two employees just not care at all.

I’m pretty confident and capable individual, so I don’t know if my assertiveness made it worse for the employees. I just can’t believe how this was how the company wanted to be represented.

Showed up at 6:50 store was already closed says it closes at 8 was very disappointed

This seems like a nice little place. Had a very pleasant experience tonight. The young lady behind the counter was helpful and accommodating.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hot Fudge Sundae

We are from out of town. The website says it was open till 10:00. We arrived around 8:30. They were closed. I was really looking forward to their ice cream.

Good variety of ice cream served to your liking. The soft serve machine was broken, so we ordered scoops instead, a few special items that you can't find anywhere else, plenty of seats outside, and the place is kept clean. Overall, it was a good experience.

Kid-friendliness: Friendly for kids

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hot Fudge Sundae

Vegetarian options: Plenty of options if dairy is OK

Parking: Parking is no problem.

Kid-friendliness: Great for kids...it's Ice Cream after all.

Atmosphere: 5

Food: 5

Service: 4

Very friendly personable service. Ice cream was good

Atmosphere: 4

Food: 5

Service: 5

Good variety with very friendly service. Well definitely go back!!