It's a Chipotle. But I've never had a bad meal here
Atmosphere: 3
Food: 4
Service: 4
Kathy Beedy
We did a pick up order for 8 people. All of the orders were ready to pick up on time. They were all correct. Love that they put names on the bowls so knew exactly who got what. The store was very clean. Service was great!
Atmosphere: 5
Food: 5
Service: 5
William Reese
Went to Pickerington location at 5pm and had no chicken?????
Atmosphere: 2
Food: 4
Service: 1
TirelessTommy
Inconsistent with how they cook. And can’t ever answer a phone
Matt Kitchens
They're constantly 30 minutes behind. You'll sit in the pick up line for even longer and the food is average at best.
Atmosphere: 1
Food: 2
Service: 1
Ryan
Worse chipotle I’ve ever experienced..in fact worse restaurant experience I’ve experienced. Sat at the drive through window and was ignored by everyone at the store. After 25 minutes of waiting and being ignored (I would have left but I paid online so I wanted my food) , I desperately waved down an employee once someone made eye contact with me. Handed my food that was ready which was cold at this point. If they were busy I get it, just let me know or at least say please hold on but the fact you completely ignore your paying customers when the food was already prepared sitting on the shelf is unacceptable. Oh contacted chipotle customer service and got 3 BOGO meals (should have comp this meal) but …thanks but will never spend my money at this location ever. I would advise anyone seeing this do not go to this place spend your money somewhere else.
Atmosphere: 1
Food: 3
Service: 1
Kamau Wilson
The young ladies serving the food did a great job however, the restaurant never has enough food. You can guarantee they will always be out of something. I e been in management for over 18 years and I can tell you this restaurant needs some serious structure and oversight. I definitely recommend someone with management experience or corporate look into this specific location. I know I won’t ever be back and highly recommend if you must have chipotle go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Doug Dallas
Employees were rude and negative, soon I was ready to cash out I had to wait as an employee was on their phone. Cleanliness could of been much better as food and trash was all over the floors
Atmosphere: 2
Food: 4
Service: 1
Erin Butler
Dirty, slow, out of a lot of items after waiting in line for 20 minute
7 people working and only 1 person on the line. Manager just standing around watching. Half of staff is on their phone. If I didn't work so close I would never come here again.
Atmosphere: 1
Food: 2
Service: 1
Chad Gardner
Thankfully, I'm a patient person so I didn't mind the long wait as they were busy! The food was fine once I got it, but the workers were verbally fighting with each other.
Atmosphere: 1
Food: 3
Service: 1
Brian Pruitt
Got take-out today. Food was great. Service was just ok. Staff definitely didn’t want to be at work today. The worst part was the bathroom. The toilet looked as if it hadn’t been attended to in days. Extremely disgusting! Had to clean it with papers towels and water myself, then layer TO on the seat before doing my business. CLEAN YOUR RESTROOMS!
Atmosphere: 1
Food: 5
Service: 4
Maliya Perry
Do not go to this chipotle you’re better off driving to canal or 256 first off they never have anything at all , they are stingy because they have no inventory apparently my girlfriend wanted white rice they gave her one scoop and she asked for more and the guy asked his co worker and the guy said I didn’t even know we were out of rice. Mind you the store is busy rn and you’re telling me you didn’t know you were out of white rice ? Anyways that’s besides the point , I asked for sour cream once again they have no inventory gave me a slither and I asked for more. He high key had an attitude. I’m not wasting my time or money here anymore
Wish I could rate a 0 star. Horrible
Atmosphere: 1
Food: 1
Service: 1
It's a Chipotle. But I've never had a bad meal here
Atmosphere: 3
Food: 4
Service: 4
We did a pick up order for 8 people. All of the orders were ready to pick up on time. They were all correct. Love that they put names on the bowls so knew exactly who got what. The store was very clean. Service was great!
Atmosphere: 5
Food: 5
Service: 5
Went to Pickerington location at 5pm and had no chicken?????
Atmosphere: 2
Food: 4
Service: 1
Inconsistent with how they cook. And can’t ever answer a phone
They're constantly 30 minutes behind. You'll sit in the pick up line for even longer and the food is average at best.
Atmosphere: 1
Food: 2
Service: 1
Worse chipotle I’ve ever experienced..in fact worse restaurant experience I’ve experienced. Sat at the drive through window and was ignored by everyone at the store. After 25 minutes of waiting and being ignored (I would have left but I paid online so I wanted my food) , I desperately waved down an employee once someone made eye contact with me. Handed my food that was ready which was cold at this point. If they were busy I get it, just let me know or at least say please hold on but the fact you completely ignore your paying customers when the food was already prepared sitting on the shelf is unacceptable. Oh contacted chipotle customer service and got 3 BOGO meals (should have comp this meal) but …thanks but will never spend my money at this location ever. I would advise anyone seeing this do not go to this place spend your money somewhere else.
Atmosphere: 1
Food: 3
Service: 1
The young ladies serving the food did a great job however, the restaurant never has enough food. You can guarantee they will always be out of something. I e been in management for over 18 years and I can tell you this restaurant needs some serious structure and oversight. I definitely recommend someone with management experience or corporate look into this specific location. I know I won’t ever be back and highly recommend if you must have chipotle go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Employees were rude and negative, soon I was ready to cash out I had to wait as an employee was on their phone. Cleanliness could of been much better as food and trash was all over the floors
Atmosphere: 2
Food: 4
Service: 1
Dirty, slow, out of a lot of items after waiting in line for 20 minute
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
7 people working and only 1 person on the line. Manager just standing around watching. Half of staff is on their phone. If I didn't work so close I would never come here again.
Atmosphere: 1
Food: 2
Service: 1
Thankfully, I'm a patient person so I didn't mind the long wait as they were busy! The food was fine once I got it, but the workers were verbally fighting with each other.
Atmosphere: 1
Food: 3
Service: 1
Got take-out today. Food was great. Service was just ok. Staff definitely didn’t want to be at work today. The worst part was the bathroom. The toilet looked as if it hadn’t been attended to in days. Extremely disgusting! Had to clean it with papers towels and water myself, then layer TO on the seat before doing my business. CLEAN YOUR RESTROOMS!
Atmosphere: 1
Food: 5
Service: 4
Do not go to this chipotle you’re better off driving to canal or 256 first off they never have anything at all , they are stingy because they have no inventory apparently my girlfriend wanted white rice they gave her one scoop and she asked for more and the guy asked his co worker and the guy said I didn’t even know we were out of rice. Mind you the store is busy rn and you’re telling me you didn’t know you were out of white rice ? Anyways that’s besides the point , I asked for sour cream once again they have no inventory gave me a slither and I asked for more. He high key had an attitude. I’m not wasting my time or money here anymore
Chips were stale
Atmosphere: 3
Food: 3
Service: 3
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