So disappointed in how the food quality has gotten so poor. Use to be one of the best. Not expensive low grade food. The pizza crust tastes like it was pre-made out of the store. The subs are smaller with less amount of makings. Use sausage from pizza makings instead of a patty for sub. I can get a better sub at subway. Chicken bacon ranch had little pieces of chicken instead of a piece of chicken and tons of ranch to cover sandwich. Shame in you for being low grade. Don't deserve the name of Donatis
Marilyn Lashley
Amazing food! Great service!
L RB
The food is good. The staff is fine. The specific issue is that online ordering is a mess. - Once in your online cart, an order cannot be edited or removed. To get rid of an item, you have to log out and start over. The prices are often wrong, costing significantly more AFTER you check out. I am not the only customer with this issue and have vontacted Donatos without a resolution.
LaChelle Robinson-Stearns
Subs are always fresh here!
Stanley Quayle
Their drive-through people are friendly and efficient. I didn't rate atmosphere because I didn't eat in.
Karen J Ansel
Small eat-in area, but serves its purpose. Mariachi Beef pizza - YUM. Busy Friday night, but we waited less than 10 minutes for pizza.
David Kosto
Order food. Waited the time given plus 15 minutes. I called in to see what was going on and they had not even started my order. Why would you not call the customer and tell them your backed up or there will be a delay. They just said they were busy. That's just silly and bad customer service. I would have been willing to wait a bit more had you simply called and explained
T Hunt
Horrible
Eleanor Strong
I wanted something quick for lunch, so I pulled in, went in, and had my sub in 6 minutes.
Food: 5
Service: 5
Recommended dishes: Big Don Italian
Sheshe
I wanted something quick for lunch, so I pulled in, went in, and had my sub in 6 minutes.
I purchased two Italian chef salads tonight at $9.58 each, paying extra for ham. One salad had only three small pieces of ham, no pepperoni, and just a few bits of salami. The other salad contained only two bit pieces of ham.
Atmosphere: 1
Food: 1
Service: 1
Denise Christenson
It was very busy!! But worth the wait! Delicious! Love Donatos!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Meat Pizza, The Works Pizza
Noah Dingess
They were willing to take my order and payment but it’s been 3 hours and I’m still waiting on my pizza! So if someone could get that to me that pizza to me that would be dope.
Atmosphere: 1
Food: 1
Service: 1
Trevor Allen
I've ordered several times since moving out the area. Consistently top quality food, prompt & polite service. No notes, you'll see me again.
Food: 5
Service: 5
Trevor
I've ordered several times since moving out the area. Consistently top quality food, prompt & polite service. No notes, you'll see me again.
So disappointed in how the food quality has gotten so poor. Use to be one of the best. Not expensive low grade food. The pizza crust tastes like it was pre-made out of the store. The subs are smaller with less amount of makings. Use sausage from pizza makings instead of a patty for sub. I can get a better sub at subway. Chicken bacon ranch had little pieces of chicken instead of a piece of chicken and tons of ranch to cover sandwich. Shame in you for being low grade. Don't deserve the name of Donatis
Amazing food! Great service!
The food is good. The staff is fine. The specific issue is that online ordering is a mess. - Once in your online cart, an order cannot be edited or removed. To get rid of an item, you have to log out and start over. The prices are often wrong, costing significantly more AFTER you check out. I am not the only customer with this issue and have vontacted Donatos without a resolution.
Subs are always fresh here!
Their drive-through people are friendly and efficient. I didn't rate atmosphere because I didn't eat in.
Small eat-in area, but serves its purpose. Mariachi Beef pizza - YUM. Busy Friday night, but we waited less than 10 minutes for pizza.
Order food. Waited the time given plus 15 minutes. I called in to see what was going on and they had not even started my order. Why would you not call the customer and tell them your backed up or there will be a delay. They just said they were busy. That's just silly and bad customer service. I would have been willing to wait a bit more had you simply called and explained
Horrible
I wanted something quick for lunch, so I pulled in, went in, and had my sub in 6 minutes.
Food: 5
Service: 5
Recommended dishes: Big Don Italian
I wanted something quick for lunch, so I pulled in, went in, and had my sub in 6 minutes.
Restaurantji Recommends
I purchased two Italian chef salads tonight at $9.58 each, paying extra for ham. One salad had only three small pieces of ham, no pepperoni, and just a few bits of salami. The other salad contained only two bit pieces of ham.
Atmosphere: 1
Food: 1
Service: 1
It was very busy!! But worth the wait! Delicious! Love Donatos!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Meat Pizza, The Works Pizza
They were willing to take my order and payment but it’s been 3 hours and I’m still waiting on my pizza! So if someone could get that to me that pizza to me that would be dope.
Atmosphere: 1
Food: 1
Service: 1
I've ordered several times since moving out the area. Consistently top quality food, prompt & polite service. No notes, you'll see me again.
Food: 5
Service: 5
I've ordered several times since moving out the area. Consistently top quality food, prompt & polite service. No notes, you'll see me again.
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