Graeter's Ice Cream

They don't have any low sugar or no sugar added for people who have to watch their sugar.

Got an ice cream cake for my brother here, transported it all the way to North Dakota and it *still* was frozen solid and needed time to thaw. Also tastes delicious. 11/10.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cotton Candy Pint, Ice Cream Cakes, Black Raspberry Chip, Waffle Cones

I love Graters lemon meringue pie Ice cream it’s a hit for me

Parking: Parking is offered at the front and back entrance

Kid-friendliness: The place is kid friendly and pet friendly.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Birthday Cake Pint, Turtle Sundae, Double Scoop Waffle Cone, Black Raspberry Chip, Pints

Great buy one get one deal! Pumpkin ice cream is in season now...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Chip

Walked In to get my birthday Sunday. Drive through wasnt fairly busy but had some cars but The main issue was that with 5-6 maybe more workers (there seemed to be some in the back) no one said hello no one said we’d be right with you, most of the employees just stared at my husband and I as we stood there waiting for service. I noticed at least one walked back just to come back up front to fill her personal water bottle with water, some were making orders for drive through but a few were just standing there, my husband and I weren’t talking to each other we weren’t pondering what we wanted, he even said hello to an employee and she gave him a dirty look and walked away. There was one other couple at checkout and another that walked in behind my husband after we were waiting but the store wasn’t that busy. I ended up leaving after being ignored by the entire store. I don’t need special treatment because I was using my birthday rewards but a simple hey we’ll be right with you or even a greeting would’ve been nice instead of the poor attitude and straight Lack of acknowledgement we received.

Took my son for ice cream after dinner.
Love Graeters but the customer service is not so good. We stood there while staff stocked ice cream was not acknowledge at all finally a manager looked up and said please stop and help these people. Then we proceed to the register and again staff is hyper focused on stocking the ice cream and ignored us. We stood there for another 10-15 minutes then I spoke up and said can someone please check us out we’ve been here for a while the young lady looked annoyed that asked and continued to stock? Finally the older lady on drive thru came up and checked us out who was equally annoyed at the young workers who did not help…. Customer service training is desperately needed.

Atmosphere: 3

Food: 4

Service: 1

If you have a heart bring back the Hawaiian wedding cake ice cream. Its the best ice cream ever created lol

Atmosphere: 5

Food: 5

Service: 5

Way over priced 1 small scoop 5.70

$5 for the tiniest scoop of ice cream ever. Do you guys think I am on a diet? Next time I’ll just grab a ben and jerry’s pint in the grocery store. You guys are ridiculous with the size of your scoops.

Atmosphere: 1

Food: 1

Service: 1

Great service , MG was very pleasant

Waited 20 min in the drive thru and ordered 2 single scoop waffle cones. When we got to the window and they handed us our cones they were liquid and spilling all over. Had to stop at a gas station on the drive home just to throw it away because it made for dangerous driving. I’ll never use their drive thru again!

Moved to FL. Have to get my Graeter's fix when I come home. Best ice cream ever!

Best ice cream!!! Very nice shop. Very clean.

As usual everything was delicious. I highly recommend the raspberry chip ice cream with hot fudge.

So good!