Who is running this place. The high school kids did a great job, and again the managers dropped the ball. I used the app to order just a fish sandwich. Got to the window, and all stopped. The ladies at the drive thru were very nice. However the drive thru stopped dead for 30 minutes or more. Why order thru the app. Curbside pickup was full, and not moving. Then finally I got my cold fish sandwich.
Fred Yung
Probably one of the worst run McDonald's in the entire country. Seriously franchise operator needs to be fired and general manager replaced. It is a horrible experience every single time I go through this drive through. It literally takes 20 to 25 minutes to get through the drive-thru. Seriously someone needs to overhaul this McDonald's ridiculous.
Charles Maynard
This is one of the cleanest and friendliest McDonald's I've ever been in. The food is expedient and not just thrown together, but overall it is still a McDonald's.
John Shultz
I had promised my two-year-old granddaughter french fries on Sunday as I was swung through Plain City. I arrived at the McDonald's drive-through at 1045 and pulled up to place my order at 1058. The line sat motionless until nearly 1115. Once my order was placed, I continued sitting in my vehicle until approximately 1130 when I got to the pickup window, where I had to explain to the employee my order and was instructed to pull ahead. I remained there waiting until 1145, when my food was finally delivered at which time I had to remind them They forgot my Diet Coke. I seriously had to wait one hour and three minutes for my meal. I seriously could have driven to Marysville or Dublin's McDonald's and returned to Plain City faster. I will not ever return.
Dan Sowers
Awesome staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Sausage Gravy, Chicken Mcnuggets, Quarter Pounder Hamburger, Big Mac, Spicy Crispy Chicken Sandwich, Mcdouble
mark dyer
The drive through lady knows when it's me...she's so sweet,hope her elbow heals up quickly... speedy recovery darling...
Parking: PlainCity,Ohio
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Mccafé Caramel Frappé
An idiot with a camera
It takes over 20 minutes to make a cheeseburger? I get if it's understaffed, but they should put signs up if that's the case so we can go elsewhere. Food is also meh. Seems stale and old
Atmosphere: 1
Food: 1
Service: 1
Ryan Sartor
Yay McRib is back right. Well until they sell you a plain one with no sauce on it. How gross is that and what person thought that was how it was supposed to look. How disappointing. And there phones are set to just run the answering machine. Great job
Atmosphere: 3
Food: 1
Service: 3
Jeffery Lewis
They could take a drive-thru when inside is backed up managers yelling employees the employees cussing
back. They was rude to my 17 year old daughter the food was cold 235 minutes to get her food
Recommended dishes: Chicken Mcnuggets, Burgers Fries & Chicken Fingers, Big Mac
Tom Radcliffe
Got my order wrong and food was nasty.
Food: 1
Service: 3
Sean Russell
We stopped at this location, as we were passing through town. They were undergoing some type of maintenance and closed one lane of the drive-thru; no big deal...right? We placed our order via their App to try and make things easier...it failed miserably.
1. The 2 Big Macs were requested and charged for xtra cheese; neither had any cheese, nor pickle or onion. The patties were so old, they had shrank to half the bun size and had no seasoning at all.
2. The 2 Chicken Macs were ordered with extra cheese, and were received without any cheese OR lettuce; just chicken and sauce on a bun.
3. The fries........well if you like chewing hard crunchy fries, you might be okay.
The only part of the meal that was "ok" was the soda, but you can tell their machine had not been calibrated and the soda was quite "weak".
Had they been open, we would have went back and demanded a refund, and went elsewhere. Instead, they are getting this review, and we have no plans of ever stopping there again.
As slow as they were operating, there is no excuse for the lousy food quality; they could have almost cooked to order at their pace.
Atmosphere: 1
Food: 2
Service: 1
Beck Sun
Wait for 40 mins
Andrea Bernard
Just went through the drive-thru and couldn’t pay via card, but had to wait while they tried to figure it out. We had to ask if we could just pay in cash instead. Got our food and drove away because we needed to get on the road. Fries were not salted at all, the person with me ordered a double quarter pounder and only got the single, and he also asked for no onions but they didn’t do that either. Honestly this McDonald’s likely only has business because it is one of the only drive-thru fast food joints in town. I will say the girl at the window was nice enough, just young and still working on customer service skills.
They took 30 min too make my order and
Who is running this place. The high school kids did a great job, and again the managers dropped the ball. I used the app to order just a fish sandwich. Got to the window, and all stopped. The ladies at the drive thru were very nice. However the drive thru stopped dead for 30 minutes or more. Why order thru the app. Curbside pickup was full, and not moving. Then finally I got my cold fish sandwich.
Probably one of the worst run McDonald's in the entire country. Seriously franchise operator needs to be fired and general manager replaced. It is a horrible experience every single time I go through this drive through. It literally takes 20 to 25 minutes to get through the drive-thru. Seriously someone needs to overhaul this McDonald's ridiculous.
This is one of the cleanest and friendliest McDonald's I've ever been in. The food is expedient and not just thrown together, but overall it is still a McDonald's.
I had promised my two-year-old granddaughter french fries on Sunday as I was swung through Plain City. I arrived at the McDonald's drive-through at 1045 and pulled up to place my order at 1058. The line sat motionless until nearly 1115. Once my order was placed, I continued sitting in my vehicle until approximately 1130 when I got to the pickup window, where I had to explain to the employee my order and was instructed to pull ahead. I remained there waiting until 1145, when my food was finally delivered at which time I had to remind them They forgot my Diet Coke. I seriously had to wait one hour and three minutes for my meal. I seriously could have driven to Marysville or Dublin's McDonald's and returned to Plain City faster. I will not ever return.
Awesome staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Sausage Gravy, Chicken Mcnuggets, Quarter Pounder Hamburger, Big Mac, Spicy Crispy Chicken Sandwich, Mcdouble
The drive through lady knows when it's me...she's so sweet,hope her elbow heals up quickly... speedy recovery darling...
Parking: PlainCity,Ohio
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Mccafé Caramel Frappé
It takes over 20 minutes to make a cheeseburger? I get if it's understaffed, but they should put signs up if that's the case so we can go elsewhere. Food is also meh. Seems stale and old
Atmosphere: 1
Food: 1
Service: 1
Yay McRib is back right. Well until they sell you a plain one with no sauce on it. How gross is that and what person thought that was how it was supposed to look. How disappointing. And there phones are set to just run the answering machine. Great job
Atmosphere: 3
Food: 1
Service: 3
They could take a drive-thru when inside is backed up managers yelling employees the employees cussing
back. They was rude to my 17 year old daughter the food was cold 235 minutes to get her food
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kid-friendliness: There never get anything right
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets, Burgers Fries & Chicken Fingers, Big Mac
Got my order wrong and food was nasty.
Food: 1
Service: 3
We stopped at this location, as we were passing through town. They were undergoing some type of maintenance and closed one lane of the drive-thru; no big deal...right? We placed our order via their App to try and make things easier...it failed miserably.
1. The 2 Big Macs were requested and charged for xtra cheese; neither had any cheese, nor pickle or onion. The patties were so old, they had shrank to half the bun size and had no seasoning at all.
2. The 2 Chicken Macs were ordered with extra cheese, and were received without any cheese OR lettuce; just chicken and sauce on a bun.
3. The fries........well if you like chewing hard crunchy fries, you might be okay.
The only part of the meal that was "ok" was the soda, but you can tell their machine had not been calibrated and the soda was quite "weak".
Had they been open, we would have went back and demanded a refund, and went elsewhere. Instead, they are getting this review, and we have no plans of ever stopping there again.
As slow as they were operating, there is no excuse for the lousy food quality; they could have almost cooked to order at their pace.
Atmosphere: 1
Food: 2
Service: 1
Wait for 40 mins
Just went through the drive-thru and couldn’t pay via card, but had to wait while they tried to figure it out. We had to ask if we could just pay in cash instead. Got our food and drove away because we needed to get on the road. Fries were not salted at all, the person with me ordered a double quarter pounder and only got the single, and he also asked for no onions but they didn’t do that either. Honestly this McDonald’s likely only has business because it is one of the only drive-thru fast food joints in town. I will say the girl at the window was nice enough, just young and still working on customer service skills.
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