Tim Hortons

7290 OH-161, Plain City
(614) 504-6760

Recent Reviews

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Joe

Worst Tim Horton in

Atmosphere: 1

Food: 1

Service: 1

Jacob Combs

Ordered iced chai. They made a hot. They did remake it. But made it a SMALL. After waiting 16 minutes i was not waiting for a correction. The guy was nice. But like come on guys. I’ll just do the drive to sawmill from now on or Marysville.

Atmosphere: 1

Food: 1

Service: 3

Tracy Followell

On the morning of July 05, I went through their drive through, I asked for an everything bagel meal and as a drink a Carmel iced Capp. I was charged $14.81, the sandwich meal PLUS the drink. Why was I charged so much? I was given three items, the bagel sandwich, hash brown, and drink, for $15? The sandwich was not warm, let alone the hash brown, and the drink was a milkshake once I got it. I was not given a receipt. I expect this type of treatment and prices from DoorDash, not from going in person to the store.

Atmosphere: 3

Food: 1

Service: 5

julie deardorff

Dom is awesome!! Thank you morning crew for feeding us on a Saturday morning!

Atmosphere: 5

Food: 5

Service: 5

Mike S

Go somewhere else. Anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Garrett

I walked in and it took multiple minutes for me and my wife to get our order taken. Since my wife is Muslim, she cannot have bacon. I ordered her sandwich without bacon. The made the sandwich wrong three different times with bacon before they got it right. Awful store.

Atmosphere: 1

Food: 1

Service: 1

Griffin Greber

Take care of your in-shops before the drive through!!! We took the time to come inside. I heard “hello welcome to Tim Hortins” from them 7 times to help drive through before helping me and the other 2 people in the lobby. They were busy but I spent 15 minutes waiting on a sandwich a donut and a coffee. Sandwich was cold and had egg on it when I asked for no egg.

Atmosphere: 1

Food: 1

Service: 1

Khyati Patel

I will give shoutput to teh people working on 22nd in noon time. Thanks for wishing me on my bday and being patient to check for birthday rewards.

Service: 5

Recommended dishes: Sandwich, Croissant

Abbr

This is the worst Tims I have experienced in Columbus area. They messed up my orders twice. I had a 20 pack Timbites for my kids ordered on my mobile app, it charged me and showed available, they are out of it when I drive through to pick. They did not refund me or anything. Second time I were there the manager I was not even wanna give my kids water, we paid food and coffee there. My kids just wanna some water

Atmosphere: 3

Food: 3

Service: 2

Bing Yi

This is the worst Tims I have experienced in Columbus area. They messed up my orders twice. I had a 20 pack Timbites for my kids ordered on my mobile app, it charged me and showed available, they are out of it when I drive through to pick. They did not refund me or anything. Second time I were there the manager I was not even wanna give my kids water, we paid food and coffee there. My kids just wanna some water

Atmosphere: 3

Food: 3

Service: 2

Mary Robinson

We went in, one evening, after grocery shopping, for a treat. The iced coffee tasted amazing, the TimBits were fresh and the gentleman at the drive-thru was extremely pleasant!

Service: 5

Madison Holmes

Extremely rude people who really don't care. How you out of bacon when they literally microwave that stuff? Majority of the time they're just drinks or aren't even open. But never have a sign up to indicate

Atmosphere: 1

Food: 1

Service: 1

Colleen May

This Tim Hortons use to get your order right and never mess up on drinks this is the second time they can't give me the correct drink, I order a mocha iced coffee (large) three creams and three sugars, and was charged for that and ended up getting a hot drink who knows what it is. Then I got back through the drive thru this was right before work and when I did I got the response that is what I ordered and I said no it wasn't and they were going to make me pay for another drink, I don't know why they can't get the drinks correct like I want what I order not someone else's drink and then make me repay for the same drink that I already bought.I should at least get a free drink for their mess up or my money back.Great customer service Tim Hortons!

Food: 2

Service: 2

nitin ragila

One of the worst stores. More than half of the times their latte machines are down and they don’t even know how to scan app offers.

Stan Smith

Wasted my whole lunch break in the line. Parking lot so tight I couldn’t even leave if I wanted to. Don’t know if it’s a staffing issue or what but simply ridiculous.

Atmosphere: 1

Food: 1

Service: 1

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