Tim Hortons

7290 OH-161, Plain City
(614) 504-6760

Recent Reviews

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Rich C

Good breakfast. Staff great. Tables & area were okay. Main table cracked. Sitting area needed some attention. Last..... I know there are probably regulars that frequent here. But 2 best tables had 2 guys with laptops working. There when we came in.... there when we left. I guess I get it to a degree. Whatever.

Atmosphere: 3

Food: 5

Service: 4

P

I come to this location often to get my kids doughnuts. I doubt I'll ever go back for my morning coffee. Paying $3.60 for an extra large and only receiving a medium size at best... I honestly want my money back.

Lesli Hager

Schedule says open at 5am . Rarely open at 5 am. I have been there multiple times at 5:20 am as others are and no response from drive through and there are 3 cars in the parking lot. Ovens are on and donuts out but so employees inside in view. Also they do not answer the phone if you call to verify hours

Service: 1

Jake Swigert

I don’t understand what’s wrong with this location and why none of my orders are ever correct. Unfortunately this is the only coffee shop from my home to work and this is what we’ve got to work with. From missing ingredients to completely wrong orders, there isn’t a time where I’ve come here and my order has been 100% correct. Like today; I ordered a vanilla ice coffee and got a straight black coffee with ice. Makes sense. Get it together.

Atmosphere: 4

Food: 2

Service: 4

Hi Pa

I usually love tim hortons but wow the service at this location needs some improvement. The old white lady was so rude at this location! Poor customer service but there was a young guy working there who I felt really bad for because she was just yelling for no reason

Atmosphere: 3

Food: 2

Service: 1

Alexis Owusu

Doesn’t pay attention to those in store waiting to be attended to. 0/10

Raquel Canter

This Tim Hortons has given me the wrong food the past 3 TIMES that I have gone. I’m only ever ordering for one person, myself so it’s not like it’s a big order. The last time I went I told them they gave me the wrong thing and they REFUSED to give me the correct order. I’m so tired of it at this point.

Meredith S

Worst location. Every-time, there is an issue. The food is horrible, dry, hardly any cream cheese on bagels. They told us to pull forward to wait for bagel sandwich, they never came out, we waited 10 minutes. I go inside and ask for manager, she never apologized, she didn’t care at all, I was visibly annoyed. The sandwich had been sitting on the counter cold the whole time. Will not return. Horrible place.

Atmosphere: 1

Food: 1

Service: 1

S A

They messed up my order and were really rude service.

Atmosphere: 3

Food: 1

Service: 1

Ahmed Sabry

Really bad service, disgusting.

Atmosphere: 1

Food: 2

Service: 1

Abby Mullins

Came to this Tim hortons and ordered food and drinks when we came to the window we sat there for 5 minutes without anybody coming to help us, when someone finally came it was a foreign lady but I didn’t catch her name as soon as she opened the window she seemed to of had an attitude with us, when we said we wanted to add to our order she proceeded to roll her eyes at us and sigh then a man who claimed he was a manager came to the window and we asked him if we could add to our order and he said we couldn’t and then told me “shut your mouth” with I found very rude and disrespectful. Not what I expected on a Thursday morning. Not very good customer service. Definitely will not be back.

Atmosphere: 5

Food: 5

Service: 1

Rae Bupp

I paid almost 6 bucks for a breakfast sandwich that was not all that great.

Atmosphere: 5

Food: 2

Service: 5

Jonly Wonly

The food and coffee here are, typically, fresh and delicious, however, the service within this particular Tim Hortons was sorely-lacking. Regarding Tim Hortons overall, their coupons are diabolically-designed to appear compelling and budget-friendly, yet, the fine-print within themselves invalidates themselves being, actually, utilized within a manner customary for most patrons. This and the store-employees actively blocking customers from utilizing their coupons with arbitrary, ad-hoc policies which are not, even, detailed upon the coupons, themselves. This combination regarding misleading corporate-coupons and employees hating-upon customers by making-up non-existent rules leads to frustrating and wholly-unsatisfactory experiences for patrons.

Atmosphere: 4

Food: 5

Service: 2

dora bergmann

Se ond time wrong food in bag.

Cody Storch

Manager is very kind and same with the employees

Atmosphere: 5

Food: 5

Service: 5

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