Dairy Queen Grill & Chill
3044 Center Rd, Poland
(330) 757-3923
Recent Reviews
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No bathroom for a place where you can eat inside is very inconvenient. The wait was very long considering we were the only customers in the building at the time.
Atmosphere: 2
Food: 2
Service: 2
They were very rude.
Atmosphere: 1
Food: 2
Service: 1
We stopped at 7:10 pm and it took us until 7:52 pm just to get a SLUSHY! That’s all (for my daughter who had her heart set on it- otherwise, we would have left!) Never again.
Food: 3
Service: 1
Went to Dairy Queen and ordered lg. Blizzard and medium chocolate shake. They tasted awful, here the ice cream was spoiled. Called and told them. They offered to give us free ones on next visit. Went into a few days later - Manager on duty was extremely rude when I explained we had 3 free ice cream orders coming, per Supervisor I had talked with. She was so rude made a small Blizzard and said that was all they were giving us. I got sick from the spoiled ice cream. This Manager was also yelling at a new employee when I was there because she messed up on an order. The manager made my order while I was there and FORGOT the chocolate. Maybe I should have yelled at her like she was yelling at her employee.
Went in to grab an ice cream cake for my wife’s birthday at about 4pm. Asked the girls to write Happy Birthday on it. They said they didn’t have a cake writer there and offered to let me do it myself at a table. Horrible service.
Atmosphere: 2
Food: 3
Service: 1
This is the SECOND time our order was not correct. NO they were not busy, we were the only customer there. The employees were too busy on their cell phones to get simple orders correct. Lost our business
Atmosphere: 1
Food: 1
Service: 1
Wonderful service, enjoyed our cones!
Atmosphere: 5
Food: 5
Service: 5
Not great, but not bad either. It was clean and well kept. The service was a bit slow, but the food was hot and fresh. I won't avoid this DQ in the future, but I won't go out of my way to go either. Middle of the road given the choices in the general vicinity.
Atmosphere: 3
Food: 3
Service: 3
We went for a quick lunch got the burger and fries oh don’t forget the sundae lol, the girls we very friendly, and food was delicious thanks for the great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, Ice Cream Cake, Ice Cream Sandwich
Smiling
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Do not go. This place is a rip off ice cream sandwich half the ice cream and twice the price.
18 minutes in line for an ice cream cone. Ridiculous.
Dirty tables staff does not seem to care. It a seem I like Dairy
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Birthday Cake, Fries, Soft Pretzel Sticks, Authentic Belgian Waffles, Double with Cheese, Chili,
Dietary restrictions: I am lactose intolerant and I love the coconut Dilly bar.
Food: 5
Service: 5
Recommended dishes: Birthday Cake
The food is better at the New Middletown location - save yourself some trouble and just go there.
I have gone to the DQ in Poland a few times and most of the time my order is wrong. Today they gave me two of the same blizzards when one was supposed to be chocolate based and the other was supposed to be fruit. They looked the same so we asked which was which and got told they were what we ordered and different from each other but not marked - they were both the same. Not to mention the chicken was burnt and the gravy tasted like flour.
Atmosphere: 3
Food: 2
Service: 1
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